Accessing isolation in residence

Graceli Licardo - 19 November 2021

With the pandemic still running its course, isolation and self-quarantine has become a norm. But do you know how easy it is to do in residence? Here are some quick tips on what it’s like in isolation, how you can be supported, and why isolation is helpful for the residence community.

How should I start isolating?

Feeling sick? Have a sore throat or a cough? Did the AHS self-assessment ask you to isolate? You're probably asking yourself, what now?

The Isolation Support Team has got you covered.

  1. Send us an email or give us a call to start the isolation process. Here's what to bring to the call:
         ✔  Your CCID and contact information
         ✔  Any dietary restrictions you have
  2. If you have a private room, we'll arrange delivery from the Lister cafeteria right to your room
  3. If you don't already have a private room, we'll give you a move-in list and set you up in an isolation room in Lister Centre
  4. Pick up your new key and care package at the front desk
  5. That's it!

Once you’ve started isolating, we'll provide you with ongoing support through virtual check-ins, isolation programs run by our team and meal deliveries straight to your door! (And if you order on Skip the Dishes, we can deliver that, too.) 

What's it like to isolate in residence?

You've got questions: How long can I self-isolate in residence? Are meals free? What will my room look like?

When you first contact Residence Services to isolate, just let them know how many days AHS expects you to isolate and we’ll do the rest. If the dates change, you can email, call or text any updates for as long as AHS says you need.

If you're isolating in Lister, we provide three meals a day from the Lister dining hall. If you're already on a meal plan, any meals are applied right to your account. If you don't, Residence Services will cover the cost of your meals. If you do decide to order in, you'll have to pay for that.

As for the rooms, they are private single rooms with your own bathroom and located in a quiet hall in Lister.

Students isolating on East Campus won't receive physical assistance or meal delivery, but you'll receive the same virtual support.

Why should I isolate?

Isolating when you have symptoms, even if you know it's a common cold, helps protect you and your residence community. Being safe is always better than being sorry, and while the illness might not affect you, you could be a carrier.

Your safety comes first on campus and all residents should feel safe and happy as they grow and study on campus.

What else should I know?

Residence Services is here to support you every step of the process and emails are monitored regularly from 8am8pm daily. You also have access to the RA on Shift as well as the RC on call for any immediate concerns.

Here are some more quick tips:

  • Stay connected with Residence Services! They will always be looking out for your wellbeing so updates on the results of your COVID tests, any AHS updates and information on your departure date are key.
  • Any requests? We can deliver extra water, snack bags, or toiletries if needed.
  • When you check out, just place your keys into the key return envelope at the Lister front desk. DOn't forget your belongings!

Remember, stay safe, stay healthy, drink lots of water and know Residence Services is always here to help you out!