Isolation Accommodation Program

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Plan ahead to stop the spread. Flexible isolation accommodations available on campus. 

Reservation requests must be received at least 5 business days before arrival.

Book Now

If you're unable to access the Google form, please submit the PDF version to reslife@ualberta.ca.

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Whether you're flying into Edmonton and are legally required to isolate for 14 days (as part of public health orders) or you just want to take that extra measure to keep you and your family safe, isolating is the new norm.

The next hurdle is where—and how—you'll live for two weeks in isolation. With all your belongings in your suitcase, there's not a lot of room for groceries and other necessities, too.

Residence Services can help

The Isolation Accommodation Program sets you up with airport-to-hotel transportation, if needed, and helps you get through your isolation period. Your reservation will be flexible and arrival dates can be modified as needed.

The cost of the Isolation Accommodation Program is $75 per person/per day including meals (see below for details). You will need to make a full payment for a standard 14 day isolation stay, totalling $1,050 per person, when confirming your reservation. At the end of your stay, your charges will be prorated according to the length of your stay and you will receive a refund if you are required to stay less than 14 days.

This program is available to any University of Alberta student, faculty or staff returning to Edmonton and any international student coming from abroad attending an Edmonton post secondary institution.

Please note: If you already live in residence and need to isolate, you do not need to apply for the Isolation Accommodation Program. Please email reslife@ualberta.ca.

What's included in the isolation accommodation program?

The program includes airport pickup, accommodation in residence halls, meal delivery, periodic or daily check-ins and access to campus and community health services.

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Transportation

Pick up at the Edmonton International Airport will be available on your arrival, with transportation directly to your isolation destination.

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Accommodation

For the duration of your isolation period, we will set you up in one of our residence halls.

  • Single rooms with private bathrooms
  • Linens
  • Garbage collection
  • Laundry (if required*)
*If possible, please bring two weeks' worth of clothes. Washing machines are intended for industrial use and may damage some clothing.
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Food delivery

Breakfast, lunch, dinner and two snacks with drinks each day, all delivered right to your door and made fresh in our dining hall. Vegetarian, gluten-free and Halal options are available.

Meals are delivered three times a day during these hours:

  • Breakfast: 9 am-10 am
  • Lunch: 12 pm-1 pm
  • Dinner: 6 pm-7 pm
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Support

Medical professionals and after-hours support will be available for the duration of your stay. Periodic check-ins are included with every package.

University of Alberta students will have access to additional support, including:

  • Virtual programming offered by U of A residences
  • Daily check-ins
  • Academic assistance from faculty in residence

If you're unable to access the Google form, please submit the PDF version to reslife@ualberta.ca.

Reservation requests must be received at least 5 business days before arrival.

Frequently asked questions

What if I will be observing Ramadan while staying in the Isolation Accommodation Program (IAP)?

We can accommodate you! Simply indicate Ramadan in your dietary preferences when submitting your IAP application. Dining Services will provide two halal meals (dinner and breakfast) and light snacks for IAP guests who are fasting during Ramadan.

One delivery service including the two meals will be picked up by staff and delivered to your door between 6-7 pm each evening during Ramadan. Meal bags will include a cold packed dinner for the evening, a cold packed breakfast for the next day, beverages, fruits, salads, dessert and snacks.

Please note that the cost of the IAP will remain the same.

What if I already live in residence and need to isolate?

If you already live in residence, isolation support is included as part of your contract (there is no additional cost).

You do not need to apply for the Isolation Accommodation Program. If you feel ill or believe you need to isolate, complete the COVID-19 Self-Assessment for Albertans. If you're told to isolate by the assessment, please email reslife@ualberta.ca. We will support you during your isolation period.

How do I get tested for COVID-19?

If you're interested in getting tested for COVID-19, start by taking the COVID-19 Self-Assessment for Albertans.

If your assessment recommends testing, you can book a test (for free!) even if you don't have an Alberta Healthcare Card.

How to get tested

  1. Complete the AHS self-assessment
  2. If your assessment tells you to get tested, you'll be directed to a form. Fill it out!
  3. If you don't have an Alberta Healthcare Number, leave it blank

You can also book by calling Alberta Health Services at 8-1-1.

For up to date information regarding COVID-19 testing, visit the Government of Alberta's getting tested for COVID-19 in Alberta webpage.

What does it cost?

The Isolation Accommodation Program is $75 per person per night. You will need to make a full payment for 14 days, totalling $1,050 per person, when confirming your reservation. At the end of your stay, your charges will be prorated according to the length of your stay and you will receive a refund if you stay less than 14 days.

What if I can't afford to pay for this program?

International students requiring financial support to assist in covering additional costs associated with Canada's quarantine requirements may be eligible for an International Quarantine Support Grant.

Can I isolate with family?

Yes—options will be available for people who wish to isolate together.

I'm not travelling to campus from out of town but I still wish to isolate. Can I participate in the program?

Yes! The Isolation Accommodation Program is available to any student, faculty, staff or member of the U of A community who wishes to participate at any time.

Can I opt out of any of the isolation program's services?

No. All services are included with registration to ensure you make the most out of your time in isolation.

What should I bring?

Don’t forget essentials like your phone, laptop, books, headphones, ear plugs, photos of friends/family, bathroom toiletries and power adapters (if necessary). You should also bring your health care card, all medications and government issued photo ID.

What can’t I bring?

Candles/incense, pets, illegal substances, large appliances (such as TVs), furniture and any cooking or heating appliances are not permitted in isolation rooms.

Will I be provided a meal if I arrive late in the day?

If your flight arrives between 5:30 pm and 11:00 pm, we will provide you with a boxed meal upon your arrival at your isolation building. Breakfast hours begin at 9 am the following morning for those arriving after 11 pm.

What if I forget something or run out of something in isolation?

When you arrive, you will be given contact information for any support you might need for your time in isolation. Just reach out to them and they will happily assist.

Will my room be cleaned?

Your room will certainly be cleaned and sanitized prior to your arrival—however, to limit contact, rooms will not be cleaned while they are occupied.

During my stay in isolation, can I use the amenities in the residence building, such as the kitchens or fitness rooms?

Following public health orders, during isolation you will be required to remain in your assigned private room and not access other areas of the building, including kitchens and fitness rooms.