Isolation Program
Plan ahead to stop the spread. Book now* to be supported through your 14 day isolation.
Available to any University of Alberta student, faculty or staff returning to Edmonton and any international student coming from abroad attending an Edmonton post secondary institution.
Winter Closure Notice: To accommodate the University’s winter closure, the booking form will close on December 17, 2020 and reopen on January 4, 2021.
If you're unable to access the Google form, please submit the PDF version to reslife@ualberta.ca.
*Reservation requests must be received at least 5 business days before arrival.
Whether you're flying into Edmonton and are legally required to isolate for 14 days (as part of public health orders) or you just want to take that extra measure to keep you and your family safe, isolating is the new norm.
The next hurdle is where—and how—you'll live for two weeks in isolation. With all your belongings in your suitcase, there's not a lot of room for groceries and other necessities, too.
Residence Services can help
The isolation accommodation program sets you up with airport-to-hotel travel, if needed, and helps you get through those next 14 days.
This program is available to any University of Alberta student, faculty or staff returning to Edmonton and any international student coming from abroad attending an Edmonton post secondary institution.
Please note: If you already live in residence and need to isolate, you do not need to apply for the Isolation Program. Please email reslife@ualberta.ca.
What's included in the isolation accommodation program?
The program includes airport pickup, accommodation in residence halls, meal delivery, periodic or daily check-ins and access to campus and community health services.
Transportation
Pick up at the Edmonton International Airport will be available on your arrival, with transportation directly to your isolation destination.
Accommodation
For the duration of your isolation period, we will set you up in one of our residence halls.
- Single rooms with private bathrooms
- Linens
- Garbage collection
- Laundry (if required*) - Note: Laundry services will not be available for winter closure (Dec 25-Jan 3).
Food delivery
Breakfast, lunch, dinner and two snacks with drinks, all delivered right to your door and made fresh in our dining hall. Vegetarian, gluten-free and Halal options are available.
Meals are delivered three times a day during these hours:
- Breakfast: 9 am-10 am
- Lunch: 12 pm-1 pm
- Dinner: 6 pm-7 pm
Support
Medical professionals and after-hours support will be available for the duration of your stay. Periodic check-ins are included with every package.
University of Alberta students will have access to additional support, including:
- Virtual programming offered by UAlberta residences
- Daily check-ins
- Academic assistance from faculty in residence
If you're unable to access the Google form, please submit the PDF version to reslife@ualberta.ca.
Reservation requests must be received at least 5 business days before arrival.
Winter Closure Notice: To accommodate the University’s winter closure, the booking form will close on December 17, 2020 and reopen on January 4, 2021.
Frequently asked questions
If you already live in residence, isolation support is included as part of your contract (there is no additional cost).
You do not need to apply for the Isolation Program. If you feel ill or believe you need to isolate, complete the COVID-19 Self-Assessment for Albertans. If you're told to isolate by the assessment, please email reslife@ualberta.ca. We will support you during your isolation period.
If you're interested in getting tested for COVID-19, start by taking the COVID-19 Self-Assessment for Albertans.
If your assessment recommends testing, you can book a test (for free!) even if you don't have an Alberta Healthcare Card.
How to get tested
- Complete the AHS self-assessment
- If your assessment tells you to get tested, you'll be directed to a form. Fill it out!
- If you don't have an Alberta Healthcare Number, leave it blank
You can also book by calling Alberta Health Services at 8-1-1.
For up to date information regarding COVID-19 testing, visit the Government of Alberta's getting tested for COVID-19 in Alberta webpage.
$975 will provide one person access to the isolation accommodation program, with payment required in advance. You may cancel your booking and receive a refund prior to your arrival date.
Yes—options will be available for people who wish to isolate together.
Yes! The Isolation Accommodation Program is available to any student, faculty, staff or member of the U of A community who wishes to participate at any time.
No. All services are included with registration to ensure you make the most out of your time in isolation.
Don’t forget essentials like your phone, laptop, books, headphones, ear plugs, photos of friends/family, bathroom toiletries and power adapters (if necessary). You should also bring your health care card, all medications and government issued photo ID.
Candles/incense, pets, illegal substances, large appliances (such as TVs), furniture and any cooking or heating appliances are not permitted in isolation rooms.
If your flight arrives between 5:30 pm and 11:00 pm, we will provide you with a boxed meal upon your arrival at your isolation building. Breakfast hours begin at 9 am the following morning for those arriving after 11 pm.
When you arrive, you will be given contact information for any support you might need for your time in isolation. Just reach out to them and they will happily assist.
Your room will certainly be cleaned and sanitized prior to your arrival—however, to limit contact, rooms will not be cleaned while they are occupied.
Following public health orders, during isolation you will be required to remain in your assigned private room and not access other areas of the building, including kitchens and fitness rooms.
Yes! Isolation support through the isolation accommodation program will continue through the University’s closure. Please note, however, that all applications must be received by December 17.
Please note, laundry services will not be available for winter closure (Dec 25-Jan 3).