Isolation Program

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Plan ahead to stop the spread. Book now* to be supported through your 14 day isolation.

Available to any University of Alberta student, faculty or staff returning to Edmonton and any international student coming from abroad attending an Edmonton post secondary institution.

Book Now

If you're unable to access the Google form, please submit the PDF version to reslife@ualberta.ca.

*Reservation requests must be received at least 5 business days before arrival.
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Whether you're flying into Edmonton and are legally required to isolate for 14 days (as part of public health orders) or you just want to take that extra measure to keep you and your family safe, isolating is the new norm.

The next hurdle is where—and how—you'll live for two weeks in isolation. With all your belongings in your suitcase, there's not a lot of room for groceries and other necessities, too.

Residence Services can help

The isolation accommodation program sets you up with airport-to-hotel travel, if needed, and helps you get through those next 14 days.

This program is available to any University of Alberta student, faculty or staff returning to Edmonton and any international student coming from abroad attending an Edmonton post secondary institution.

What's included in the isolation accommodation program?

The program includes airport pickup, accommodation in residence halls, meal delivery, periodic or daily check-ins and access to campus and community health services.

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Transportation

Pick up at the Edmonton International Airport will be available on your arrival, with transportation directly to your isolation destination.

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Accommodation

For the duration of your isolation period, we will set you up in one of our residence halls.

  • Single rooms with private bathrooms
  • Linens
  • Garbage collection
  • Laundry (if required*)
*If possible, please bring two weeks' worth of clothes. Washing machines are intended for industrial use and may damage some clothing.
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Food delivery

Breakfast, lunch, dinner and two snacks with drinks, all delivered right to your door and made fresh in our dining hall. Vegetarian, gluten-free and Halal options are available.

Meals are delivered three times a day during these hours:

  • Breakfast: 9 am-10 am
  • Lunch: 12 pm-1 pm
  • Dinner: 6 pm-7 pm
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Support

Medical professionals and after-hours support will be available for the duration of your stay. Periodic check-ins are included with every package.

University of Alberta students will have access to additional support, including:

  • Virtual programming offered by UAlberta residences
  • Daily check-ins
  • Academic assistance from faculty in residence

If you're unable to access the Google form, please submit the PDF version to reslife@ualberta.ca.

Reservation requests must be received at least 5 business days before arrival.

Frequently asked questions

How do I get tested for COVID-19?

If you're interested in getting tested for COVID-19, start by taking the COVID-19 Self-Assessment for Albertans.

If your assessment recommends testing, you can book a test (for free!) even if you don't have an Alberta Healthcare Card.

How to get tested

  1. Complete the AHS self-assessment
  2. If your assessment tells you to get tested, you'll be directed to a form. Fill it out!
  3. If you don't have an Alberta Healthcare Number, leave it blank

You can also book by calling Alberta Health Services at 8-1-1.

For up to date information regarding COVID-19 testing, visit the Government of Alberta's getting tested for COVID-19 in Alberta webpage.

What does it cost?

$975 will provide one person access to the isolation accommodation program, with payment required in advance. You may cancel your booking and receive a refund prior to your arrival date.

What if I can't afford to pay for this program?
Students in financial need can contact Student Financial Support for possible assistance by emailing bursaries@ualberta.ca.
Can I isolate with family?

Yes—options will be available for people who wish to isolate together.

I'm not travelling to campus from out of town but I still wish to isolate. Can I participate in the program?

Yes! The Isolation Accommodation Program is available to any student, faculty, staff or member of the U of A community who wishes to participate at any time.

Can I opt out of any of the isolation program's services?

No. All services are included with registration to ensure you make the most out of your time in isolation.

What should I bring?

Don’t forget essentials like your phone, laptop, books, headphones, ear plugs, photos of friends/family, bathroom toiletries and power adapters (if necessary). You should also bring your health care card, all medications and government issued photo ID.

What can’t I bring?

Candles/incense, pets, illegal substances, large appliances (such as TVs), furniture and any cooking or heating appliances are not permitted in isolation rooms.

Will I be provided a meal if I arrive late in the day?

If your flight arrives between 5:30 pm and 11:00 pm, we will provide you with a boxed meal upon your arrival at your isolation building. Breakfast hours begin at 9 am the following morning for those arriving after 11 pm.

What if I forget something or run out of something in isolation?

When you arrive, you will be given contact information for any support you might need for your time in isolation. Just reach out to them and they will happily assist.

Will my room be cleaned?

Your room will certainly be cleaned and sanitized prior to your arrival—however, to limit contact, rooms will not be cleaned while they are occupied.

During my stay in isolation, can I use the amenities in the residence building, such as the kitchens or fitness rooms?

Following public health orders, during isolation you will be required to remain in your assigned private room and not access other areas of the building, including kitchens and fitness rooms.