Undergraduate Policies

Undergraduate Students

  1. Informal Procedures

    A student wishing to appeal an academic decision about a final grade or a mark received on an assignment in an LIS course must first attempt to resolve the issue with the instructor concerned.

    In the case of a mark appeal, the student shall consult the instructor within ten (10) working days of the date of return of the marked assignment. Should the student and instructor be unable to resolve the grievance within the next ten (10) working days, the student may then appeal in writing to the Chair of the School.

    Such an appeal must be made no more than five (5) working days from the instructor's response to the grievance. The student's written appeal shall include a photocopy of the marked work and a clean copy of the work.

    The Chair will arrange for the student's work to be reread by another faculty member in the School. The instructor will provide to the re-reader a copy of the assignment instructions, marking criteria, the clean copy of the student's work, and if available, copies of comparable student work. The re-reader will submit a response in writing to the Chair within ten (10) working days, recommending that the mark remain the same or be revised higher or lower.

    The Chair shall make a decision within ten (10) working days from receipt of the re-reader's report. The mark assigned shall be final.

    In the case of a final grade appeal, the student shall consult the instructor within twenty-one (21) working days of the date on which the course grade is posted by the Registrar. Should the student and instructor be unable to resolve the grievance within ten (10) working days, the student may then appeal in writing to the Chair of the School. Such an appeal must be made no more than five (5) working days from the instructor's response to the grievance.

    The Chair shall make a decision within ten (10) working days from receipt of the appeal.

    If the mark or grade grievance is still unresolved, the student may then consult the Assistant Dean (Student Services) and if the matter remains unresolved, the Associate Dean (Undergraduate Student Services).

  2. Formal Procedures involving the Faculty of Education

    After the student has exhausted potential remedies available through informal procedures, and if the student believes there has been an error or unfair treatment, a formal appeal may be initiated to the Chair of the Faculty of Education Academic Appeals Committee.

    A formal appeal must be submitted no later than March 1 following first-term courses, no later than June 30 following second-term courses, and no later than September 30 following intersession courses.

    Further information about appeal procedures at the Faculty level are provided in the University Calendar (Advising; Academic Standing and Promotional Standards; Appeals, Faculty of Education). A copy of the formal procedures for academic appeals may be obtained from the Chair of the School or from the Associate Dean (Undergraduate Student Services).

Adoption of Faculty of Education Appeal Procedures was approved in principle by School Council, December 5, 1997.  Timelines clarified by faculty, December 2000.

June 2003