Cleaning Services

Custodians are responsible for cleaning a total area of over 12.5 million square feet on our campus! This includes classrooms, labs, study spaces, offices, lounges, and so much more.

Our goal is to maintain a safe and healthy environment for students, faculty, staff and visitors, in support of the university’s mission.

Cleaning standards

Our cleaning staff and contractors follow a set of cleaning standards, in accordance with Association of Physical Plant Administrators (APPA), to ensure the quality of cleanliness on campus.

Quality assurance inspectors work in conjunction with area cleaning supervisors and our in-house and contract cleaning teams to ensure cleaning tasks are completed in accordance with APPA standards. Each building undergoes a pre-scheduled cleaning inspection every two months or up to six times per year. Spot checks are completed between scheduled inspections to provide an overall assessment of cleanliness throughout the year. Trends and anomalies are identified through data analysis to optimize our service delivery model, while ensuring that required service levels are achieved and consistently maintained.

If you would like to arrange customized cleaning services beyond our current cleaning standards, please contact your area supervisor. Our team can customize your custodial services to best fit your department or faculty budget.

Shift Time Day Description
Day shift 6:00 am - 2:30 pm Monday - Friday Residential (Augustana)
7:00 am - 3:00 pm Monday - Friday Day Porter Service
8:00 am - 4:30 pm Monday - Friday Day Porter Service (Augustana)
Afternoon Shift 3:00 pm - 11:00 pm Monday - Friday Routine Custodial Coverage
4:30 pm – 1:00 am Monday - Friday Routine Custodial Coverage (Augustana)
Night Shift 11:00 pm - 7:00 am Sunday - Thursday Routine Custodial Coverage
11:00 pm – 7:30 am Sunday - Thursday Routine Custodial Coverage (Augustana)
Weekend Watch 24 Hours Saturday & Sunday Patrol Coverage

How often we clean

Site Cleaning Frequency
Washrooms Daily
Locker and change rooms Daily
Classrooms, teaching labs, seminar
rooms and libraries
Weekly with checks and spot cleaning
Lounges, kitchens and lunch rooms Daily
Offices (common, private and general) Biweekly
Reception areas and waiting rooms Weekly with checks and spot cleaning
Gymnasiums and recreational studios Daily
Patient treatment areas Daily
Research labs Weekly
Entrances and lobbies Winter - daily
Summer - biweekly
Main stairs, stairwells and landings Weekly with checks and spot cleaning
Secondary stairs, stairwells and landings Biweekly or as required
Main corridors and elevators Dust and mop daily. Wash biweekly or as needed
Secondary corridors Dust and mop weekly. Wash biweekly or as needed
Bleachers As required
Loading docks and receiving areas As required
Storage rooms As required
Mechanical rooms As required