Information Services and Technology
The Office of the Associate Vice-President & Chief Information Officer leads the development, evolution, and implementation of a long-range information and communications technology and security plan for the university.
Our key duties include:
- ensuring the effectiveness of IT systems and services on campus;
- protecting the university's computing and information assets while complying with applicable regulations, laws, and policies;
- understanding and articulating the key IT issues facing the university; and,
- participating in all major IT initiatives undertaken by the university.
- administration of central enterprise systems.
We are committed to advancing teaching, learning, research, and administration with the latest technological developments.
See how we impact the institution across a variety of services and people.
Making a Daily Impact
Everyday we endeavour to support the infrastructure you depend on to share information, access resources and connect with people. We strive to ensure in every capacity services are reliable and delivered effectively.
+180,000
CCIDs set up
45,000
Devices connected to wireless between 11am-2pm daily
95.99%
Customer satisfaction from follow-up support request surveys (over a year)
Supporting Research
(Shown over a year)
Access to the right infrastructure and research solutions is essential to move research forward. To support research activities, we connect researchers to expertise within IST and research computing experts outside of the university, like WestGrid and Compute Canada.
881
Researchers supported with free storage
Research Computing Bootcamp Registrants Since 2018
35
Bootcamp sessions run in 2020
Enhancing Teaching & Learning
(Shown over a year)
As learning delivery methods continue to evolve in higher education, we enable teaching and learning by supporting those critical tools faculty depend on everyday: classrooms; labs; and eClass, the university's learning management system.
5,886
Credit courses created online
400
Supported classrooms and labs
90
Customized
eClass training sessions
43,425
Students and instructors using eClass
Digital assessments (including tests and quizzes) completed through eClass
75,913
Admission Applications (Undergrad & Graduate) Processed for 2020/2021
Facilitating Advancements in Administration
(Shown over a year)
30,590
eForms Processed in 2020/2021
4,186
Research proposals submitted online
285,450
Documents loaded in Electronic Document & Records Management System (2020 - 2021)
33,156
Domestic high school applicants processed automatically
Propose New IT Initiatives
Anyone interested in pursuing an IT initiative at the university should first consult the IT governance toolkit. Along with an explanation of the proposal intake and prioritization process, the toolkit contains the opportunity proposal form, privacy and security evaluation, and software as a service (SaaS) checklist.