EFAP Services

The EFAP is a service designed to support individuals in dealing with personal, family or work related issues. ALL University of Alberta faculty and staff have access to the EFAP services. Access to services for dependents is contingent on those who are covered under the University's Supplementary Health Care Plan.

This page provides a list of available services and programs including a summary of each, as well as available online learning (E-Courses).

Mental Health

  • Counseling Services

    The Employee and Family Assistance Program (EFAP) offers a wide range of confidential, professional counseling and family mediation services. Clinicians with the university's EFAP provider, Homewood Health, are registered psychologists or Masters level registered counselors. Services provided through the university's are available at no cost to the individual.

    The university's EFAP is designed to:

    • Provide timely confidential counselling services
    • Prevent problems from becoming overwhelming
    • Provide immediate counseling in times of crisis
    • Support you through life stage transitions (e.g. marriage, becoming a new parent, career change, blended family challenges, bereavement, retirement)
    • Provide support and assistance for achieving your health goals
    • Provide assistance in dealing with depression, anxiety, fear or existing personal health issues

    How do I access the counselling services?

    You and your eligible dependents can access services in several ways and can choose a method that best meets your needs and comfort level. Your EFAP offers face-to-face counseling, telephonic counseling, e-counseling and web based services. However, the initial in-take process is the same for all methods and requires an initial telephone call.

  • Dealing with Traumatic Events
    In addition to psychological counselling services for children, teens and adults the EFAP provides consultation services for a variety of situations as part of the EFAP Plan Smart Service. Comprehensive telephonic advice, as well as print and electronic resources are available through the EFAP.
  • Family Counseling and Family Mediation

    Resolving disputes in our personal relationships sometimes requires the assistance of someone who is not immediately or personally involved. Mediation services can assist with separation, divorce, blended families, parenting, eldercare or sibling issues.

    Please contact the EFAP directly at 780.428.7587, 24 hours a day, 7 days a week.

  • Mental Health E-Courses

    EFAP offers various online courses relating to Mental Health.

    To view additional detail about the e-course listed below, select the name of the course.

Social Health

Physical Health

  • Fitness Consultation

    Do you have concerns about your nutrition?

    Does your busy schedule cause you to make poor nutritional choices?

    Are you concerned about your weight, cholesterol levels, heart health or diabetes?

    You are eligible to access up to two hours of personalized nutritional education, at no cost, with a Dietitian/Nutritionist who can: assess your current situation, make recommendations, assist in building an action plan and menu planning ideas.

    For more information, select the title.

  • Jump Start Your Wellness

    Be fit, healthy, and feel great!

    This service provides a comprehensive online, self-directed approach to healthy living. The programs are supported by a certified life coach and provides access to an online wellness handbook, healthy living tools and resources, and objective and goal setting exercises.

    For more information, select the title.

  • Nutritional Counseling

    Eat right and feel great!

    This program has you working with a nutritional counselor to sort through the nutritional information out there and develop a dietary plan that works for you.

    For more information, select the title.

  • Smoking Cessation Program

    Be a healthy, happy ex-smoker!

    This program addresses the psychological and physical dependence relating to smoking and creates a foundation for successful behavior change.

    For more information, select the title.