Quarantine and Isolation Information

Important Update

All international students travelling to the University of Alberta from outside of Canada must quarantine for 14-days upon arrival in Canada (this includes at least three days at Port of Entry hotel and 11 days at their final-destination quarantine location). For students arriving in Canada before July 1, the University of Alberta strongly recommends students participate in the UAlberta Residence Services' Isolation Accommodation Program (IAP). After July 1, 2021, the IAP is only open to students living during the school year in campus Residences. Alternative off-campus quarantine accommodation options include the Languages Canada, Study Safe Corridor (SSC) – Travel Safe program.

From the moment you arrive in Edmonton, the program ensures you will have the resources and support you need to manage the quarantine requirements. The program includes airport pickup, private accommodation, meals, periodic or daily check-ins, a connection to campus and community health services and after-hours support.

The Languages Canada, Study Safe Corridor (SSC) – Travel Safe solution ensures international students have a smooth entry into Canada and a safe, comfortable, and affordable mandatory quarantine upon arrival.

Travel Safe packages include a quarantined hotel stay upon arrival with three meals per day, COVID-safe airport transfer, comprehensive health insurance coverage and mental health support, a Canadian SIM card and all necessary travel and arrival requirement documentation.

If you make quarantine arrangements with the Study Safe Corridor Program, you must send your SSC confirmation to isolateoffcampus@ualberta.ca for approval and to register with UAlberta’s Off-Campus Isolation and Travel Registry (OCITR).

Learn more or book your Travel Safe quarantine package today!

If you decide to make your own quarantine arrangements, you should submit your quarantine plan to isolationoffcampus@ualberta.ca for approval and register your quarantine plan on the Off-Campus Isolation and Travel Registry. All registrants receive a welcome package.

Register Your Travel Information


  • You are required to use ArriveCAN or call toll-free 1-833-641-0343 to:
    • confirm arrival to quarantine/isolation location within 48 hours of entering Canada
    • complete daily COVID-19 symptoms self-assessments during the quarantine period

  • You are required to remain in your assigned room for the full 14 day period.
  • Stay connected with friends and family through social media, video calls, texts, etc.

After Your Isolation Period:

  • After completing your mandatory 14-day quarantine period, expectations are that you follow the public health guidelines to prevent the spread of the COVID-19 virus by practicing good hygiene, physical distancing and monitoring symptoms.
  • Students can apply for Alberta Health Care Insurance coverage after the mandatory 14-day quarantine period. Learn more about Alberta Health Insurance.

Penalties and Fines

Your compliance may be subject to verification and enforcement by the relevant Government agencies during your quarantine period. Students need to be aware that penalties for failure to comply with Canada's Quarantine Act include:

  • Up to $750,000 in fines and/or
  • Imprisonment of up to 6 months
  • Being found inadmissible, removed from Canada and banned from entry for one year.

Violation of isolation protocols may also subject you to Provincial penalties and fines of $1,000. Alberta courts could also administer a $100,000 fine for a first offence and up to $500,000 for subsequent or more serious offences.

After entering Canada, you should expect to be followed up by law enforcement if you cannot be reached or if you are suspected of not complying with quarantine requirements. Law enforcement authorities, such as the RCMP or provincial police officers, have full authority in jurisdictions that have signed on to the Contraventions Act ticketing regime to issue fines of up to $1,000 and may ticket an individual again in the presence of repeated instances of non-compliance, resulting in multiple fines. Where the non-compliance is not addressed through a contraventions ticket, an individual could face fines of up to $750,000 and up to 6 months in prison where charges are laid for an offence under the Quarantine Act. Willfully or recklessly contravening the Quarantine Act could also result in fines of up to $1 million and three years' imprisonment.

Frequently Asked Questions

A. How do I get to a COVID -19 Testing Centre safely?
University of Alberta International (UAI) and Greater Edmonton Taxi Service (GETS) offer a safe transportation option to individuals who potentially have COVID - 19 symptoms. The program uses acrylic barriers within specifically designated larger vehicles, new PPE for both driver and passenger, driver training, and thorough sanitation protocols.

Students who are in the Isolation Accommodation Program should contact their Isolation Support Coordinator to request this service.

Students who are isolating off-campus and are registered in the Off-Campus Isolation Travel Registry should contact isolation@ualberta.ca once they have their COVID-19 testing appointment time through Alberta Health Services. The cost of the transportation will be covered.
B. Can I visit a friend who is in self-isolation/quarantine too?
No, you must remain in your isolation room at all times.
C. I have dietary restrictions. Will the Residence Services Isolation Program meal plan accommodate?
Yes. Residence Services' offers Halal, vegetarian and gluten-free options.
D. If my dependent family members travel to Canada, can I book the Languages Canada, Study Safe Corridor (SSC) Travel Safe Program?

We advise students who wish to have their dependent family members join them in Canada to follow the relevant guidelines before making any travel arrangements.

If you and your family members will return to Canada at the same time, you can make your quarantine arrangements via the Study Safe Corridor (SSC) Travel Safe Program

If your family members will travel alone, and you are already in Canada, we recommend booking the Study Safe Corridor (SSC) Travel Safe Program. If you choose to make your own arrangements for your family members, you need a written, detailed quarantine plan accompanied by relevant support documents.

Examples of such documents include:

  • completed Alberta Isolation Questionnaire
  • a lease agreement showing that no one else is sharing the lease with your family members
  • a letter confirming that the whole family will be self-isolating without leaving the residence for 14 days
  • a letter from a family member/friend confirming support during the family's 14-day quarantine

Learn more on IRCC written authorization to travel and other requirements for family members, visit the "Who is Eligible to Travel to Canada" section.

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