Contact Residence Services
Office Hours:
Residence Services Office, International House
- 8801 111 Street (map), Edmonton, Alberta, Canada, T6G 2X5
- Monday-Friday: 8:30am–4:30pm
- housing@ualberta.ca
- 780-492-3345
Current Residents - Who do I call?
Not sure who to call? Reference the information below to determine the best contact method for receiving assistance with whatever issue you may be experiencing.
Reference the days and times below for the appropriate contact information to use:
- Student & Guest Services Desk
Monday–Friday, 8 am–6 pm
Saturday & Sunday, 9am–5pm
780-492-6056 - Residence Services Office, International House
Monday–Friday, 8:30 am–4:30 pm (September–April)
8 am–4 pm (May–August)
780-492-3345 - Lister RA On Shift
Sunday–Thursday, 7 pm–12 midnight
Friday & Saturday, 7 pm–3 am
780-289-4912
For emergency situations, see the "Emergency" accordion below.
Reference the days and times below for the appropriate contact information to use for the following residences:
- Residence Services Office, International House
Monday–Friday, 8:30 am–4:30 pm (September–April)
780-492-3345 - East Campus RA On Shift
Sunday–Thursday, 7 pm–12 midnight
Friday & Saturday, 7 pm–3am
780-719-8680 - East Campus Lockout Assistance
Saturdays, Sundays & statutory holidays, 10 am–2 pm
780-719-8680
For emergency situations, see the "Emergency" accordion below.
Reference the days and times below for the appropriate contact information to use:
- Residence Services Office, International House
Monday–Friday, 8:30 am–4:30 pm (September–April)
780-492-3345 - RSJ RA On Shift
Sunday–Thursday, 6–11 pm
Friday & Saturday, 7 pm–1 am
780-910-0588
For emergency situations, see the "Emergency" accordion below.
Contact information to use during an emergency in residence:
- For any emergency that threatens student safety
Immediately call 911 or University of Alberta Protective Services at 780-492-5050 - For any emergency involving a UAlberta building facility (such as a flood or other risk to the property)
Contact the Residence Services Office or Campus Control Centre at 780-492-4833
Make a request
To ensure that our website content is always up-to-date, staff can request changes to the website via the following link.
Students