Contact Us

Updated contact information for current residents

For general information and current updates for residents, please go to Living in Residence during COVID-19.

Contact us by email:
housing@ualberta.ca

Lister Residence Office
CLOSED

Student & Guest Services: front desk open for minor inquiries
Monday-Thursday, 8 am-8 pm
Friday, 8 am-6 pm
Weekends, 9 am–5 pm (closed for lunch from 12-1 pm)

Please contact East Campus Residence Services Office located in International House or the RA on shift at  780-719-8680 (7 days a week, 7 pm - midnight).

East Campus Residence Office
OPEN

International House
780-492-3345
Monday to Friday, 9 am – 12 pm & 1 pm – 4 pm

RA on shift -  780-719-8680 (7 days a week, 7 pm - midnight).

Peter Lougheed Hall Residence Office
CLOSED

Please contact East Campus residence office located in International House.

For all university current updates, go to COVID-19 (novel Coronavirus) Information.

Office Hours:
Lister Centre: Monday to Friday, 8:30am-4:30pm
East Campus: Monday to Friday, 8:30am-4:30pm

housing@ualberta.ca

LISTER CENTRE
RESIDENCE SERVICES OFFICE

Lister Residences, Schäffer Hall, Residence Saint-Jean
1-044 Lister Centre (map)
University of Alberta
Edmonton, Alberta, Canada
T6G 2H6

780.492.4242
780.492.0064

EAST CAMPUS
RESIDENCE SERVICES OFFICE

International House, HUB, Newton Place,
Aspen & Maple House, Grad Residence,
Pinecrest, Tamarack, Alder and Linden,
Nîpisîy House, Peter Lougheed Hall
8801 111 St (map)
Edmonton, Alberta, Canada
T6G 2X5

780.492.3345
780.492.3426

AUGUSTANA
RESIDENCE SERVICES OFFICE

First-Year, Ravine Residences
4901 46 Ave (map)
University of Alberta,
Augustana Campus
Camrose, Alberta, Canada
T4V 2R3

780.679.1163 or 780.679.1546
780.679.1601

 

Current Residents - Who do I call?

Not sure who to call? Reference the information below to determine the best contact method for receiving assistance with whatever issue you may be experiencing.

Lister Centre

Reference the days and times below for the appropriate contact information to use:

  • Residence Services Office: Monday–Friday, 8:30 a.m.–4:30 p.m.(Sept–Apr) 8 a.m.–4 p.m.(May–Aug): call 780-492-4242
  • Student & Guest Services Desk: Daily 7 am–11 pm. Call 780-492-6056
  • RA On Shift: 7 days a week, 7 pm - 12 am. Call 780-719-8680
  • For emergency situations, see the "Emergency" accordion below.
East Campus Residences

Reference the days and times below for the appropriate contact information to use for the following residences:

Pinecrest House, Tamarack House, Alder House, Linden House, Aspen & Maple House, Graduate Residence, HUB, Newton Place, Peter Lougheed Hall, International House.

  • Residence Services Office: Monday–Friday, 8:30 a.m.–4:30 p.m.(Sept–Apr) 8 a.m.–4 p.m.(May–Aug): call 780-492-3345
  • RA On Shift: 7 days a week, 7 pm - 12 am. Call 780-719-8680
  • For emergency situations, see the "Emergency" accordion below.
Emergency

Contact information to use during an emergency in residence:

  • For any emergency that threatens student safety, immediately call 911 or UAPS at 780-492-5050
  • For any emergency involving a UAlberta building facility (such as a flood or other risk to the property), please contact your Residence Services Office or Campus Control Centre at 780-492-4833. For all emergencies outside of the hours listed in the sections above, contact the Campus Control Centre at 780-492-4833.

Make a request

Let residents know about your programs and campus events that enhance life on campus. Submissions can be made for our newsletter, social media channels and SUTV screens.

Communicate with residents - request form

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