Contact Residence Services

Office Hours:
Residence Services Office, International House


Current Residents - Who do I call?

Not sure who to call? Reference the information below to determine the best contact method for receiving assistance with whatever issue you may be experiencing.

Lister Centre

Reference the days and times below for the appropriate contact information to use:

  • Student & Guest Services Desk
    Monday–Friday, 8 am–6 pm
    Saturday & Sunday, 9am–5pm
    780-492-6056
  • Residence Services Office, International House
    Monday–Friday, 8:30 am–4:30 pm (September–April)
    8 am–4 pm (May–August)
    780-492-3345
  • Lister RA On Shift
    Sunday–Thursday, 7 pm–12 midnight
    Friday & Saturday, 7 pm–3 am
    780-289-4912

For emergency situations, see the "Emergency" accordion below.

East Campus Residences

Reference the days and times below for the appropriate contact information to use for the following residences:

  • Residence Services Office, International House
    Monday–Friday, 8:30 am–4:30 pm (September–April)
    780-492-3345
  • East Campus RA On Shift
    Sunday–Thursday, 7 pm–12 midnight
    Friday & Saturday, 7 pm–3am
    780-719-8680
  • East Campus Lockout Assistance
    Saturdays, Sundays & statutory holidays, 10 am–2 pm
    780-719-8680

For emergency situations, see the "Emergency" accordion below.

Résidence Saint-Jean

Reference the days and times below for the appropriate contact information to use:

  • Residence Services Office, International House
    Monday–Friday, 8:30 am–4:30 pm (September–April)
    780-492-3345
  • RSJ RA On Shift
    Sunday–Thursday, 6–11 pm
    Friday & Saturday, 7 pm–1 am
    780-910-0588

For emergency situations, see the "Emergency" accordion below.

Emergency

Contact information to use during an emergency in residence:

  • For any emergency that threatens student safety
    Immediately call 911 or University of Alberta Protective Services at 780-492-5050
  • For any emergency involving a UAlberta building facility (such as a flood or other risk to the property)
    Contact the Residence Services Office or Campus Control Centre at 780-492-4833
For all emergencies outside of the hours listed above, contact the Campus Control Centre at 780-492-4833.

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Website change request form

Audience

Students

Category
Housing
Provider
VP Facilities & Operations