Contact Residence Services

• For any emergency that threatens student safety
  Immediately call 911 or University of Alberta Protective Services at 780-492-5050
• For any emergency involving a UAlberta building facility (such as a flood or other risk to the property)
  Contact the Residence Services Office or Unified Communications Centre at 780-492-4833

• Student & Guest Services Desk
  Daily: 7 a.m.–11 p.m. 
  780-492-6056
• Residence Services Office, International House
  Monday–Friday: 8:30 a.m.–3:30 p.m.
  780-492-3345
• Lister RA On Shift
  Sunday–Thursday: 8 p.m.–1 a.m.
  Friday–Saturday:8 p.m.–3 a.m.
  780-289-4912

• Residence Services Office, International House
  Monday–Friday: 8:30 a.m.–3:30 p.m.
  780-492-3345
• East Campus RA On Shift
  Sunday–Thursday: 7 p.m.–11 p.m.
  Friday–Saturday:7 p.m.–12 a.m. (midnight)
  780-719-8680
• East Campus Lockout Assistance
  Saturdays, Sundays and Holidays: 10 a.m.–2 p.m.
  780-719-8680

• Residence Services Office, International House
  Monday–Friday:8:30 a.m.–3:30 p.m.
  780-492-3345
• RSJ RA On Shift
  Sunday–Thursday: 6 p.m.–11 p.m.
  Friday–Saturday: 7 p.m.–1 p.m.
  780-910-0588

Please bring your ONEcard to access the following services:

• Store packages for residents to pick-up (grab your package slip from your mailbox)
• Keep track of lost/found items
• Book the David Tuckey gym and all student accessible conference rooms
• Lending out keys to the David Tuckey Gym (the gym requires two ONEcards)
• Borrowing trolleys/moving carts
• Add money to your ONEcard

• Making change
• Dealing with room and/or roommate concerns (please visit the Residence Services office OR see your RA for help)
• Troubleshooting your internet problems
• Accepting responsibility or sign for international packages
• Accessing charge amounts on your housing account
• Providing personal information about ANY student/guest
• Taking messages from parents