Current Position
Assistant Professor,
School of Library and Information Studies, University of Alberta, Edmonton, Canada
Education
PhD Information Science
Dissertation: "Mining Help Desk Emails for Problem Domain Identification and Email Feature Engineering for Routing Incoming Emails"
University of Illinois at Urbana-Champaign, Champaign, IL, USA
MS Finance
University of Illinois at Urbana-Champaign, Champaign, IL, USA
PGDBA (MBA) Marketing with International Business
Narsee Monjee Institute of Management Studies, Mumbai, India
Bachelor of Engineering (B.E.) Mechanical Engineering
National Institute of Technology Karnataka, Surathkal, India
(earlier known as Karnataka Regional Engineering College, Surathkal)
Work Experience
Research Assistant University of Illinois at Urbana-Champaign, Champaign, IL, USA
Teaching Assistant University of Illinois at Urbana-Champaign, Champaign, IL, USA
Deputy Manager TATA International Limited, Mumbai, India
Leading member of Cross Functional Team for
- Development and implementation of a Knowledge Management System
- Business Analyst to validate business requirement with system’s functionality for a customized Enterprise Resource Planning (ERP) solution
- Feasibility study of providing international business services through a web based B2B application
- Re-engineering of a business process using information technology to streamline operating division and support function processes in order to optimize manpower, develop ownership and accountability
Responsible for Complete International Business Process for Imports Division of the Company
- The responsibilities include:
- Global sourcing and marketing
- Financial evaluation of the clients
- Documentation of the transaction cycle (i.e., price negotiations, terms and conditions of business)
- Business expansion
Conducted Market Research to Add new Products to the Portfolio
Mentored Division’s Interns
Intern PricewaterhouseCoopers, Mumbai, India
- Followed end to end business cycle that included planning, production, marketing, distribution and human resource
- Developed process benchmarking measures and templates for pharmaceutical companies
Engineer Kirloskar Electric Company, Bangalore, India
- Business Process Automation by using DNC (Direct Numeric Control) to integrate CNC/NC machines and the design process to reduce the machine setting time
- Process reengineering by implementing cellular technology concept, reducing the cycle time, material handling and material movement within the shop floor
- Developed blue print for re-engineering the rotating machine assembly line
- Integration of the processes through automation to optimize manpower and minimize material handling
Awards and Honors
- Lucile Huntington Wilkinson Fellowship at University of Illinois at Urbana-Champaign
- Lois Wells Irwin Fellowship at University of Illinois at Urbana-Champaign
- Listed among Excellent Teachers as determined by student evaluations (Spring 2006)
- Received travel grants to present research papers in conferences
- Received scholarship for four years in undergraduate studies for meritorious performance
- Secured distinction in undergraduate studies (B.E.)
- Received Jindal Trust scholarship in 11th and 12th (high school)- Awarded for being among top 1500 students in National Talent Search Exam after passing state and national level written exam
- Certified Internal Assessor of Tata Business Excellence Model (TBEM is based on Malcolm Baldridge National Quality Award, USA)
