AI4DA in Retail Operations

The retail sector is currently facing significant challenges in Canada and around the world, such as inflation, supply chain disruptions, armed conflicts, labour shortages, environmental concerns and changing consumer preferences. To succeed in this competitive and dynamic market, retailers need to use artificial intelligence and decision analytics to optimize their operations and provide personalized, seamless shopping experiences across channels.

At the AI Centre for Decision Analytics, we aim to develop and apply state-of-the-art machine learning/data analysis techniques to solve various retail problems to help retailers boost their revenue and profits, lower their costs and waste and improve customer loyalty and satisfaction.

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Why Partner With AI4DA

Retailers work with AI4DA to make better pricing, inventory and fulfillment decisions with data.

Access to expertise

Tap into AI-driven decision analytics research and expertise from the University of Alberta.

Researchers and trainees

Work directly with researchers and talented students on real operational problems.

Events and community

Join AI4DA events, speaker series and showcases that connect industry with the centre.

Flexible partnership levels

Choose the level of engagement that fits your goals, from first conversation to long-term collaboration.

At a Glance

$752B
Retail Revenue (2021)

An increase of more than 12% from 2020, making retail a crucial part of the Canadian economy.

+25%
E-Commerce Growth

While physical stores grew 11% (91% of revenue), e-commerce surged 25% (9% of revenue).

53%
Of Shipping Expenses

Last-mile delivery accounts for a substantial share of total shipping costs in Canada.

37%
Of Transport GHG Emissions

Last-mile delivery contributes significantly to transportation-related emissions.

Challenges We Help Solve

1Stock outs and excess inventory?
AI4DA uses machine learning algorithms to predict future demand and optimize stock levels, locations, and replenishment policies. This reduces waste and stock outs, lowers inventory costs, and increases customer satisfaction, taking into account lead time, holding cost, service level and replenishment frequency.
2Prices and promotions not keeping up with the market?
AI4DA uses AI to adjust prices in real time based on market conditions, demand elasticity and inventory levels, and creates individualized promotions and product recommendations based on customer preferences and purchase history — maximizing revenue and enhancing customer loyalty.
3Supply chain disruptions?
AI4DA enables collaborative, data-driven management of suppliers, logistics and fulfillment through AI-powered models that help mitigate disruptions by predicting demand changes, assessing supplier risks, optimizing delivery routes and schedules, tracking goods in real time, and planning for scenarios.

Seeing these challenges in your business? Let us help you scope it.

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Current Projects

Smart Pricing for Reducing Food Waste (with Flashfood Inc.)

We are partnering with Flashfood Inc. to develop a dynamic pricing system that helps grocery retailers cut food waste and boost revenue. By analyzing sales data, customer behavior, and product expiration trends, our AI-driven framework recommends the right price at the right time — so near-expiration products sell faster, shoppers save more, and retailers maximize value.

Project details
Partner organization Flashfood Inc.
Faculty

Ways to Work With Us

Whether you are exploring a first project or building a long-term relationship, there are several ways to get involved.

Research collaboration

Co-develop research projects that turn your data and decisions into practical, evidence-based solutions.

Capstone and student projects

Bring a real problem to student teams and gain fresh analytical perspectives.

Workshops, seminars and hackathons

Co-host or join events that bring industry and researchers together.

Talent connections

Meet and recruit graduate students and trainees with advanced analytics skills.

Rethinking pricing, inventory or fulfillment?

Tell us the problem and we'll help scope what is possible. No commitment required.

Start a Partnership