U of A Alumni Email Service

Already have a U of A alumni email? Your access to Google apps and storage is changing. Scroll to the bottom of this page to learn more.

The U of A Alumni Email Service helps grads stay connected with the University of Alberta even after they cross the stage. Graduates of degree-granting programs at the U of A are eligible for an alumni email address with access to 100 MB of inbox storage.

Here’s how you can stay connected with the U of A Alumni Email Service:

If you graduated in the past 12 months:

Your student email account will become an alumni account!

You will still have access to Bear Tracks and Gmail (with 100 MB of storage), but you will no longer have access to U of A computer labs or Google services such as Docs, Photos and Calendar.

Download any important data to a hard drive or other cloud-based storage system to avoid losing files you want to keep

Log in once every six months to keep your alumni account active.

If you graduated over 12 months ago:

You can request a new U of A alumni email address with 100 MB of inbox storage through this form.

Please note: Due to changes with Google Suite, new email addresses will not be created until after Jan. 20, 2023. You will be contacted once an email has been created for you.

If you graduated more than 12 months ago but have kept your alumni email active, your account is changing. You will still have access to Bear Tracks and Gmail (with 100 MB of storage), but you will no longer have access to U of A computer labs or Google services such as Docs, Photos and Calendar.

Download any important data to a hard drive or other cloud-based storage system to avoid losing files you want to keep.

Log in once every six months to keep your alumni account active.

Please note spamming, phishing and other fraudulent or illegal activities using a U of A alumni email address are not permitted and will result in the deactivation of your account. Please ensure that you read and understand Google’s Terms of Use and Privacy Policy.

Answers to Common Questions

How to qualify for an alumni account

If you have completed a degree program from the University of Alberta, you qualify for a U of A alumni email address. If you graduated in the past 12 months, your student account will automatically become an alumni account. It will remain active as long as you log in at least once every six months. If you graduated more than a year ago and have kept your account active, it will automatically become an alumni account. If your account is no longer active, fill out this form to request a new email address.

What you get with an alumni account

Your U of A alumni email account will have 100 MB of inbox storage and access to Bear Tracks. You won’t have access to any other Google apps (e.g., Drive, Docs, Photos) like you did when you were a student, so be sure to download any important files when you graduate.

What to do if your ualberta.ca account has been deactivated

Once a ualberta.ca account has been deactivated, any associated data will be deleted. If you would like to request a new U of A alumni email address, please submit a request. Note that all new U of A alumni email addresses are generated randomly, so you will not be able to choose a specific name.

Changes For Current Users

Starting in January 2023, storage limits and access to the Google apps associated with your account will change. At that time, your account will be limited to email only with an email storage limit of 100 MB. You will no longer have access to other Google apps (such as Photos, Docs and Drive). To avoid losing any important data stored in your associated Google apps, please use Google Takeout to download all important data before Dec. 31, 2022.

Answers to Common Questions

Why these changes are happening

Google recently announced new storage limits for post-secondary institutions, so the University of Alberta no longer has access to unlimited storage. As a result, the U of A is changing how email accounts are managed.

What this means for your account

All data stored in Google apps (including Docs, Photos, Drive, etc.) will be deleted after Dec. 31, 2022, and your account will be limited to 100 MB of email storage.

How to download your data using Google Takeout

To export and download a copy of all your data stored in Google Drive (including emails from Gmail and files from Docs, Sheets, Slides, Forms, Sites and more), use Google Takeout.

Using Google Takeout
  1. Login to Google Takeout with your ualberta.net or ualberta.ca email address.
  2. Select the data you would like to download and click Next Step.
  3. Choose the file type, frequency and destination.
    1. Choose the destination for your downloaded files (send download link via email is recommended).
    2. Choose the frequency of exports (1 export is recommended).
    3. Choose the file type (.zip is recommended).
    4. Choose the export size (2 GB file size is recommended).
  4. Click Create Export.
  5. You will receive a download link once the export is complete. Save the exported file(s) to your computer, an external hard drive or other cloud-based storage.

Note: Files can take hours to days to download depending on how much data is stored in your account.

Read how to download your Google data for more information. Any files not moved by Dec. 31, 2022 will be permanently deleted.

How to request a new U of A alumni email account

If you have graduated with a degree from the U of A and do not yet have a U of A alumni account, you can submit a request to receive a new alumni email account with 100 MB of email storage through this form. (New U of A alumni email accounts will be created after Jan. 20, 2023.)

If you do not want a U of A alumni email address but would like to stay in touch, please share an updated email address here. In this way we will be able to share information about future alumni events, benefits and volunteer opportunities.

Questions?

For queries about these changes, contact us through this form. We will do our best to respond to your question within five business days.