Get a ONEcard

Due to technical issues affecting printing new ONEcards, you may not be able to pick up your ONEcard until Sept. 17 or later. You will receive a confirmation email to your U of A email address when it is available for pickup. If we are not able to give you your ONEcard, we are giving out temporary access cards for fitness and study facilities, which you can trade for your ONEcard at a later date.

New students

  1. Register in at least one class
  2. Upload your photo and wait for a photo approval email with a pickup date.
  3. Pick up your ONEcard at one of our locations. You must present a government-issued photo ID and your U of A ID number.

Consult our new students' FAQ for more information.

Are you a distance learner? Get a virtual ONEcard.

Returning student

  1. Register in at least one class
  2. Upload your photo and wait for a photo approval email with a pickup date.
  3. Pick up your ONEcard at one of our locations. You must present a government-issued photo ID and your U of A ID number.
Are you a distance learner? Get a virtual ONEcard.

Employee

  1. Upload your photo and wait for a photo approval email with a pickup date. You may have your photo taken in our office instead if you prefer.
  2. Pick up your ONEcard at one of our locations. You must present a government-issued photo ID.

Not all staff are eligible for a ONEcard. If you are unsure of your eligibility, contact us.

Alumni

Upon convocation you'll receive an ALUMNICard along with your parchment, to be presented for exclusive discounts and offers.

Prior degree recipients who are looking to obtain a ALUMNICard, can obtain one at any ONEcard location as well as any campus library.

Convocated on or before 1982? Please visit the Alumni Website and fill out their request form to have your degree verified and a card mailed to you.

Emeritus Members

Emeritus members of the University of Alberta are eligible to request a ONEcard. Please contact us.

Guest or contractor

Guests and contractors with the university may obtain a ONEcard in person for a $25 fee after they have been assigned a 7-digit university ID number and CCID. Access to buildings or services may be administered by the individual's department after card issuance.

  1. Pick up your ONEcard at one of our locations for a $25 fee. You must present a government-issued photo ID.

Cash ONEcard

A Cash ONEcard is (not an identification) can be purchased and loaded with funds to make transitions at vending locations on campus that accept ONEcard cash. Please contact us to learn more.

REPLACE YOUR ONECARD

  1. If you have lost your card, log in and deactivate your ONEcard in the Account section or contact us.
  2. Upload your photo and wait for a photo approval email with a pickup date.
  3. Pick up your ONEcard at one of our locations for a fee. You must present a government-issued photo ID.

Is your ONEcard nearing or past its expiration date? Fear not as your ONEcard never expires. However, get a new one when you can to update your photo and receive any latest card technology. There is no fee to replace these ONEcards.

Type of Card

Cost
Replace a lost, stolen or damaged ONEcard $25.00
University guest ONEcard $25.00
Department ID Badge (including replacement of worn badges) $10.00