Students and Alumni Verification Documents
Due to the Canada Post strike, we are unable to mail hardcopy documents (including transcripts, verifications of degree or enrolment). This also impacts any ExpressPost requests. Transcripts, verifications of enrolment or degrees can still be requested to be sent electronically via MyCreds. Any requests for hardcopy documents will be held and processed after the strike has ended.
Canada Post is currently on a rotating strike. Requests for hardcopy documents to be sent through regular mail will continue to be processed; however, delays in delivery are to be expected. If your request is of an urgent matter we recommend sending it electronically via MyCreds.
The information below is for current or former graduate or undergraduate students. If you are a current or former Online and Continuing Education (previously known as Faculty of Extension) student, please visit the Continuing Education Personal Records webpage for instructions on how to order your Verification Documents.
Verification documents can be requested for one of the following reasons:
- Proof of course completion
- Employment (job application) purposes
- Immigration (i.e. leaving or entering the country while a student)
- Banking (i.e. student line of credit or RESP)
- RESPs set up through bank
- Proof of degree for certain agencies (APEGA, CARNA, ATA/TQS, etc.)
- Insurance or daycare purposes
Verification documents are issued in legal name only.
You can also download a standard, official U of A letter from the Vice-Provost and University Registrar that includes an explanation of the institution-wide change in grading to CR/NC for Winter 2020.
Types of verification documents
The type of verification document you need may depend on your reason for a verification document:
| Document | Reason |
|---|---|
| Enrolment verification | Proof of your registration status (full-time or part-time) in the selected terms |
| Enrolment verification including courses | Proof of your registration status in the selected terms with a list of your enrolled courses |
| Enrolment verification including courses and grades | Proof of your registration status in the selected terms with a list of your courses and final grades |
| Degree/credential verification1,2 | Proof of your degree completion and graduation. |
1 If you have recently applied for a degree and a decision is still pending (i.e., your degree has not yet been awarded), you will not be able to request a Degree/Credential Verification document.
2 The Degree/Credential Verification is released only after any outstanding accounts with any department at the University of Alberta have been settled. Please review the Financial Holds page for more information.
How to request a verification document
- Log in to Bear Tracks
- Go to 'Academics' > 'Verification Documents'
- Once a verification document is requested through Bear Tracks, students will receive them in MyCreds™ | MesCertif™ for a fee of $10. (Note: The document is called Confirmation of Enrolment in MyCreds™).
Current students are also able to order your enrolment verification document for pick up in the Student Service Centre (SSC) or Augustana Student Academic Services Office. This option is free and the document will be available for pick up 10 business days after submitting your request. You can also request your enrolment verification document be mailed or couriered for a fee. Requests for mail/courier will be processed 10 business days after submitting your request, plus mail/shipping time. Requests for these options can be made through the Enrolment Verification Request Form.
If you are registered for academic accommodations through the Academic Success Centre to take an adjusted course load while still being considered a full-time student, please do NOT submit a request through Bear Tracks. Contact the Student Service Centre for assistance.
Students or alumni who need verification documents for past terms can contact the Student Service Centre.