Laundry
Laundry machines in Residence and Guest Suites accept ONEcard Cash for payment. You can check your balance and add funds to your ONEcard Cash account online with a credit card or at a number of locations in person. For more information on how to put money on your ONEcard, click here.
There are detailed instructions on how to use the machines posted in all laundry rooms.
Cost
All laundry transactions will be debited from your ONEcard Cash account.
- Wash - $2.00 per cycle
- Dry - $1.75 per cycle
If you are experiencing issues with the laundry machines, please contact Sparkle Solutions at servicewest@sparklesolutions.ca or 1-866-769-0680.
Laundry has gone mobile — The LaundryCat App
All residence on campus are now mobile with the LaundryCat app. Download the app and use the it to pay, check machine availability and be notified when laundry cycles are complete. Please view the laundry instructions or troubleshooting guide if you're having any difficulties.
If you can't download the app, pick up a Sparkle Express laundry card from Student & Guest Services (Lister Centre) or at the Infolink ONEcard Service Centre (HUB). This card will not debit from your ONEcard account and funds must be added as indicated.
Charged for laundry machines but your clothes aren't clean?
If you believe you should be eligible for a refund, fill out the refund request form (U of A CCID login required).