Shared Services winter closure impacts

Shared Services (HR/Finance/Service Innovation teams, the Staff Service Centre, IST Help Desk and Distribution Services) is closing for the winter holiday. Services will be unavailable from Dec. 23, 2022 at 4:30 p.m. to Jan. 3, 2023 at 8:30 a.m.

Unresolved requests as of December 23 and requests submitted over the break will be reviewed in order of receipt when services resume in the new year.

Here are some key reminders and deadlines as you prepare for winter closure:

Staff Service Centre:

• The Staff Service Portal will remain open however will not be monitored during the winter closure. 

Distribution Services:

• Avoid ordering perishables for the week preceding closure. 
• Emergency service for cryogens is routed to Linde (formerly Praxair).
• Book your fills for the first week of January.

Pay:

• Administering Support Staff Pay during Winter Closure: Refer to the Winter Closure and Winter Closure Effect on Pay reference guides for instructions on how Support Staff pay is administered during winter closure. 

• No Payroll Activities during closure: Payroll requests and actions still open as of December 23rd or submitted during the winter closure will be reviewed in order of receipt when we reopen in the new year.

Receivables:

• Accounts Receivables: 

• • Aim to process all AR invoices by Friday December 23rd for the current month. 
  • AR statements will be issued at the end of the first working week in 2023.

Key Dates & Deadlines