Program Information and Policies

See below for more information on how to register, transfer and withdrawal policy, class changes and cancellations, waivers, and group fitness drop-in.

Transfer & Withdrawl Policy


  • You may withdraw from our programs prior to the third class. There will be no refunds or credit after the third class
  • After the second class, you may attend a program that allows drop-in with the purchase of a drop-in pass
  • A refund will be issued for the value of the remaining classes less a $15 administration fee
  • If the original payment was by credit card or debit card, the refund will be issued to the same card type used for the original payment
  • If the original payment was by cash or cheque, you will be refunded by cheque. This will be mailed to you 3-6 weeks from the time the refund is requested


  • Instead of a refund, you can request a credit for another class to be added to your account
  • The credit will be for the cost of the remaining classes. No administration fees will be charged when requesting a credit
  • This credit can be used towards most recreational programs and services offered by Campus & Community Recreation and will expire
  • If a refund is requested at a later date, a $15 administration fee will be charged


  • You may transfer from one program to another prior to the third class. No administration fee will be charged
  • If transferring to a program of greater value, you will be required to pay the difference between the programs; if the program is of lesser value, the difference will be credited onto your account.
  • There will be no refunds or credit after the third class

Class Changes and Cancellations

  • Class changes and cancellations can occur due to low enrollment as late as the day before the class begins
  • Under some circumstances, programs with low enrollment may run the first week to encourage registration, but may be cancelled in the second week
  • Although we make every effort to run all classes listed in the Recreation Guide, classes may be cancelled due to unforeseen circumstances.


All participants are required to sign a yearly (May 1- Apr 30) waiver before beginning a program. Waiver available at the following locations:

  • The Customer Service Centre in the Van Vliet Complex
  • Campus & Community Recreation office (see map)
  • Saville Community Sports Centre
  • Hanson Fitness & Lifestyle Centre
  • At the first class

Group Fitness Drop-in Passes

  • Drop-in passes provide flexibility in experiencing a wide variety of fitness classes at both North Campus and Saville Community Sports Centre
  • Purchase these at the Customer Service Centre in the Van Vliet Complex or Saville Community Sports Centre
  • Find the drop-in calendar online at

Group Fitness Drop-in Participation: Terms of Use

  • All drop-in participants must check in with the instructor at the time of their class
  • Multi-use drop-in passes must be presented with a photo ID
  • Drop-in participation is allowed on a first-come, first-served basis and at the discretion of the course instructor
  • Registered participants for a particular class will have priority for attendance over drop-in participants
  • Due to the popularity of our classes, it may be difficult to gain admittance to certain classes during the first two weeks of the term. However, after the first two weeks of a session, we can generally accommodate all drop-in participants
  • Passes are non-transferable and non-refundable once purchased. Drop-in passes cannot be exchanged for a credit towards registration in a class

Single Drop-in pass: Student $10 / Staff or Member $12 / Public $15

10-Class Pass: Student $90 / Staff or Member $110 / Public $130

Term (unlimited): Student $265 / Staff or Member $306 / Public $324

Campus & Community Recreation Covid-19 Guidelines

Guidelines for using our facilities

For the most up-to-date information about our facilities, memberships, programs, services, and safety measures please visit our Frequently Asked Questions page.



U of A Recreation Guide

Recreation Guide

Our Winter Recreation Programs are open for registration on November 30, 2020. Browse our digital recreation guide and register online.

Browse the guide Register Online