Campus & Community Resources

We encourage students to reach their goals and connect them to appropriate resources.

We also provide consultation to U of A students, staff and faculty who are supporting themselves and others in the following ways:

  • Increasing awareness and navigation of on- and off-campus resources
  • Developing and enhancing support strategies
  • Strengthening confidence in supporter roles
  • Decreasing supporter distress
  • Supporting campus community members to advocate for themselves and others
  • one's ability to advocate for themselves and others
  • Integrating and engaging with the community

If you are experiencing your own personal challenge or if you are supporting someone through a difficult time, contact our office for assistance at 780-492-3342 or cswteam@ualberta.ca.

Helpful Reflection Questions

In developing greater resilience, we encourage individuals to learn from past experiences. For example, think back to a time when you were faced with adversity. How did you cope and what made it effective? By reflecting on your past experiences, you can keep adding pieces of learned wisdom to your toolkit and manage future adversity.


Mental Health

Free Services

Counselling and Clinical Services

780-492-5205
2-600 SUB
Provides high quality, accessible and compassionate psychological and psychiatric services to students to improve their personal, social, and academic well-being. Learn more

Peer Support Centre

780-492-4357

2-707 SUB
The Peer Support Centre is operated by student volunteers who are all trained to provide telephone, appointment or drop-in crisis intervention, suicide prevention, and supportive listening. Learn more

U of A Sexual Assault Centre

780-492-9771
2-705 SUB
The U of A Sexual Assault Centre provides a safe place on campus where unconditional support - over the pone, via email, or in-person - confidentiality, respect and advocacy are available for those affected by sexual assault. Learn more

Sliding Scale Services

Cornerstone Counselling Centre

780-482-6215
Cost: Sliding scale based on income from $50-170/hr. Student psychologist $20/hr
Christian denomination organization provides professional psychological services aimed at promoting wholeness of life through counselling, education, assessment and training. Services are for anyone irrespective of faith, creed, lifestyle, gender or financial ability. Learn more

Integrity Counselling Services - Jewish Family Services

780-454-1194
Cost: Standard fee of $120 but if cost is a barrier they can be flexible.
Non-denominational counselling services as well as bereavement services. Learn more

Momentum, Walk-in Counselling

780-757-0900
Cost: Pay what you can, sliding scale based on income
Provides single session counselling for individuals, couples or families. Walk-in service on a first-come/first serve basis. They recommend phoning before hand to find out about counsellor availability. Learn more

YWCA of Edmonton Counselling

780-970-6501
Cost: $35 - 120
Offers counselling services, support groups for issues such as bereavement, depression, family violence and divorce. Learn more

Set Fee Services

Clinical Services at the Faculty of Education

780-492-3746
Provides individual, marriage, and career counselling for adults, as well as family and play therapy for children. The services are provided by graduate students who are supervised by experienced staff members. Learn more

Telephone/24 Hour Services

CMHA Edmonton Distress Line (24/7)

780-482-4357
Crisis Intervention and suicide support.

Community Urgent Services and Stabilization Team (Adult) (24/7)

780-342-7777
Available to individuals, family members, concerned others and community agencies dealing with emotional or psychiatric crisis. Will provide telephone and/or mobile assessment, intervention and stabilization.

Kid's Help Phone

1-800-668-6868
Provides, phone counselling, web counselling for ages 20 and under. It is free, confidential and anonymous.

Mental Health Line (24/7)

1-877-303-2642
Government telephone service with Registered Nurses on the other end. Interpreters are available for anyone who requests to communicate in any other language than English.

Trans Lifeline

1-877-330-6366
This line is primarily for transgender people experiencing a crisis. This includes people who may be struggling with their gender identity and are not sure that they are transgender. While the goal is to prevent self harm, Trans Lifeline welcomes the call of any transgender person in need. Learn more

Online Services

Financial

International Student Emergency Loan and Bursaries Fund

If you are an International Student, you can access an International Student Emergency Loan and bursaries from the International Student Services. Learn more

Ministry of Community and Social Services

Alberta Child Health Benefit - offers children in low-income families basic medical services such as dental, prescription drugs, optical and ambulance services, and essential diabetic supplies.

Supports for Independence - Provides a basic level of welfare to those people unable to provide for their own basic needs. It also assists with employment and helps people access other programs, services and supports to become more self-sufficient.

Learn more

Office of the Registrar — Scholarships, Awards, and Financial Support

780-492-3113
Main Floor, Administration Building
We provide information and access to services to support your academic, financial, mental, and physical well-being. If we can’t answer your questions, we’ll connect you with someone who can. Learn more

Medical

HealthLink (24/7)

811
Health Link Alberta provides health advice and information through a toll-free phone number to all Albertans. Access is 24 hours a day, 7 days a week and support is provided by experienced registered nurses and other health-care professionals. Learn more

UHC Pharmacy

780-492-2634
1-80 SUB
The Pharmacy team is ready to assist you with a wide-range of prescription and over-the-counter medications and sound health advice. It is a full service pharmacy dedicated to serving all students and staff at the University of Alberta. Learn more

University Health Centre

780-492-2612
2-200 SUB
The University Health Centre is a walk-in medical clinic with full physician and nursing services. The UHC provides primary medical care, health education and preventative care to the University community, which includes students and their immediate family, non-academic, and academic staff. Learn more

Women's Health Options

780-484-1124
780-489-3380 (24-hour information line)
Provides abortion services to women who are 5 to 19 weeks pregnant, as well as non-judgmental counselling and post-abortion information. Learn more

Legal

Edmonton Community Legal Centre

780-702-1725
ECLC provides free legal information and advice to people in the Edmonton area. They help individuals and families who have legal problems in the following areas: Landlord and tenant matters, employment/wrongful dismissal, small claims, debt, human rights, immigration including TFWs, income supports advocacy. Learn more

Legal Aid Alberta

1-866-845-3425
It is an independent, publicly funded, not-for-profit organization that provides a broad range of services in family law and child welfare, adult criminal law, youth criminal law, immigration and refugee law and some civil legal areas. Learn more

Student Legal Services

780-492-2226
Student Legal Services of Edmonton (SLS) is a non-profit, student-run organization registered under the Societies' Act. SLS provides legal information to the Edmonton and surrounding area low-income community and to students who meet our income guidelines. Learn more

Housing

Subsidized & Affordable Housing

Capital Region Housing Corporation

780-420-6161
Affordable housing for low income families and singles. Learn more

City of Edmonton Non-profit Housing Corporation (homeEd)

780-474-5706
Affordable rent for singles and families throughout Edmonton. Learn more

Homeward Trust

780-496-2630
Homeward Trust embraces the principle of Housing First - that every person has the right to a safe, secure home. This principle is at the core of both the Government of Alberta and City of Edmonton 10 year plans to end homelessness. The focus is on ending homelessness by providing permanent housing and follow-up support. Individuals who are experiencing homelessness are housed first and then given appropriate supports. Learn more

Northern Alberta Co-operative Housing Association

780-482-6128
Learn more

Right at Home Housing Society

780-423-1339
Owns and manages low-income housing in Edmonton's inner city. Wait lists and no emergency housing. Learn more

YMCA Homeward Bound

Homeward Bound embraces the principle of Housing First—that every person has the right to a safe, secure home.  The focus is on ending homelessness by providing permanent housing and follow-up support.

780–868–5523 | TeamleadEDHB@northernalberta.ymca.ca

Learn more 

Shelters

Hope Mission Emergency Shelter

780-422-2018
The Hope Mission provides emergency shelter for those who need a safe, dry, warm place to get a good night’s sleep. Learn more

Women's Emergency Shelter (WIN House)

780-479-0058
Temporary shelter for women and their children fleeing abusive relationships. Learn more
*For women experiencing violence: it's best to go to a shelter first to help facilitate the process of getting into affordable housing.

Private Housing

Aboriginal Housing

Bent Arrow Traditional Healing Society

780-481-3451
Transitional housing complex for families for up to 3 years. Learn more

Métis Urban Housing Corporation - Urban Aboriginal Housing

780-452-6440
Provides housing at 25% of total household income. Learn more

Home Ownership

Habitat for Humanity

780-479-3566
Learn more

Addictions

Addiction Helpline, Alberta Health Services

1-866-332-2322 (24 hours), across Alberta
The Addiction Helpline is a toll free confidential service that provides alcohol, tobacco, other drugs, and problem gambling support, as well as information and referral to services. The Addiction Helpline operates 24 hour a day, seven days a week and is available to all Albertans. Interpreter Services available in 180 languages. Learn more

Addiction Services - Adult Counselling

780-427-2736
Alberta Health Services short-term adult outpatient treatment services include individual, family and group counselling for those with alcohol, other drug or gambling concerns. Free and confidential services. Learn more

Alcoholics Anonymous

780-424-5900 (24 hours)
Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem. Learn more

Food Security

Campus Food Bank

780-492-8677
1-81 SUB
The Campus Food Bank is a non-profit organization that is committed to eliminating hunger on our Campus. We offer a confidential service for those who need assistance. We are also looking for non-perishable food donations. For more information drop by our office or contact us by phone or e-mail. Learn more

Edmonton's Food Bank

780-425-4190
Provides food hampers to individuals and families in need. Learn more

Salvation Army Food Bank

780-423-2111
9620-101A Ave
This is another Food Bank service that is separate from the Edmonton Food Bank. No appointment needs to be made, this service is provided on a drop in basis and the food is made into a food basket and given right away.

Wecan - Food Basket Society

780-413-4525
The Wecan Food Basket Society is a not-for-profit organization dedicated to providing affordable food security to community members throughout the Edmonton area. The Food Basket is a monthly program that helps families and individuals get fresh food at a discount price by purchasing in bulk quantities and passing the savings onto their members. Learn more

Furniture and Clothing

Find. Furnishing Hope.

5120 122 Street (Next to U of A Farm)
Find. is an initiative of Homeward Trust Edmonton. It is a social enterprise that offers quality, low-cost, previously used furniture for sale to the public. Learn more

Goodwill Thrift Shops

Beverly: 11714 34 Street, Edmonton
Manning Crossing: 600 Manning Crossing, Edmonton
Southside: 8759 51 Avenue, Edmonton
Strathcona/GoodBooks: 7808 Gateway Blvd NW, Edmonton
Westend: 10004 169 Street, Edmonton
Learn more

Personal Assistance Centre (PAC) (Mustard Seed Community Support)

780-426-5600
Relief for clothing, personal hygiene items, and some smaller household items and linens.

St. Vincent de Paul

780-471-5577
St. Vincent de Paul provides furniture and household items to people. To access this service a message must be left and a volunteer will call back within 48 hours to set up a home visit where the volunteer will learn what things will be needed. Learn more

Value Village

11850 103rd Street
8930 82nd Avenue NW
13530 Fort Road NW
204 Mayfield Common NW
10127 34th Avenue NW
Learn more

Employment

Acces Emploi

780-490-6975
In Edmonton, Accès Emploi is the only employment service provider mandated to serve Francophones and Francophiles since April 2002. Acces Emploi provides employment counselling, English for the workplace workshops, safety courses and various employment workshops. Learn more

Career Centre

780-492-4291
2-100 SUB
The Career Centre provides comprehensive services in career planning and work search to assist U of A students and alumni. Learn more

Edmonton's Student Job Registry

Student-friendly job postings. Learn more

Child and Family

Family Centre

780-900-6096
Services include counselling, workshops for couples, families and individuals, and programs that support families around parenting, reunification, support for youth and children, etc. Learn more

Métis Child and Family services

780-452-6100
Services include support for FNMI families, support for youth around school, and counselling for families. Learn more

North Central Edmonton Family Resource Network

Parents and caregivers can receive extra support and learn new skills related to all things parenting at Castle Downs Family YMCA. This Family Resource Network’s service area includes North Central Edmonton North of Yellowhead Trail, East of St. Albert Trail and West of 66 Street. All programs are confidential and free of charge.

780-377-3730 | infohub@northernalberta.ymca.ca

Learn more 


If you are experiencing difficulty or supporting a student through a difficulty time, please contact our office for consultation and we will assist in bridging you to appropriate resources.

Phone: 780-492-1619
Email: cswteam@ualberta.ca

Resources listed on this page are not exhaustive. For more resources, please contact us, call 211, or view more campus resources.

View the How to Help Guide