One-At-A-Time Therapy Terms
Before you request an OAATT appointment, please confirm that you have read and understood these Counselling & Clinical Services (CCS) policies.
Eligibility
You must be a University of Alberta student currently registered in part-time or full-time studies, including International Visiting students. If you are an Open Studies student, you are not eligible unless you are in the ESL program, Transition Year Program, Year One Foundation Program, or Fresh Start.
Cancellations
If you need to cancel your appointment, please email or call us at least 24 hours ahead.
If you cancel later than that, or miss your appointment without telling us, there is a $20 fee. You must pay it before you can book again. After the second time, the fee is $50 each time, and we may not book you for future services.
Appointment review
Our administrative team reviews all requests. We may not approve yours if you are already accessing individual or group therapy at CCS, or if your last CCS appointment was less than 2 weeks ago.
Pre-Session Forms
We will send you Pre-Session forms once your appointment is approved. Please complete them one hour before your session. This will help you get the most out of it.
If you need help with the forms, please call us. You can also come early to complete them.
Questions?
Visit us at SUB 2-703 or call 780-492-6248.