Move In

Before you arrive

• Check your email to ensure you don’t miss any important move in details.
• Review what you can and cannot bring. Only pack the essentials as storage in residence is very limited.
• Do not send parcels or luggage prior to your arrival as storage or security for these items cannot be guaranteed. Items that arrive before you move in will be returned to the sender.
• Immunization status: We encourage all residents to be aware of their immunization status and have a photo or copy of their immunization records for reference. New cases of measles are still being reported across the country and Alberta guidelines recommends that everyone in the province review their immunization status and take the necessary steps to stay protected.

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Park your vehicle (North Campus & Résidence Saint-Jean)

• View the parking locations map for North Campus and Résidence Saint-Jean.
• Do not park on the grass or in “no parking” areas.
• Ensure someone is in the vehicle at all times if you are temporarily parked in an emergency access lane so they can move the vehicle if needed; unattended vehicles will be ticketed and/or towed.
• Be courteous – move your vehicle as soon as it is unpacked to allow others to unpack theirs.
• Visit Parking Services to purchase a parking permit for the academic year.
• Reminder: Do not leave items unattended in vehicles or common areas. Vehicles with valuables inside are a prime target for theft.

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Park your vehicle (Augustana)

• View the parking locations map for Augustana Campus.
• Do not park on the grass or in “no parking” areas.
• Be courteous – move your vehicle as soon as it is unpacked to allow others to unpack theirs.
• Visit Parking Services to purchase a parking permit for the academic year.
• Reminder: Do not leave items unattended in vehicles or common areas. Vehicles with valuables inside are a prime target for theft.

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Pick up your ONEcard

In residence, your ONEcard is essential. It serves as your official student ID and gives you access to your residence building, dining halls (if you are on a meal plan), laundry and fitness facilities.

If You Are a New Student (Never Had a ONEcard Before)

• Step 1: Upload Your Photo
  

Note: If you miss this deadline, you will receive an email detailing an alternative pickup date from the ONEcard office.

• Step 2: Pick Up Your Card
  To collect your card, you must bring a seven-digit university ID number and an original, government-issued photo ID (e.g., passport or driver's license).

If You Need a Replacement Card

If you have previously owned a ONEcard and need a replacement, please visit the ONEcard office in HUB Mall or SUB directly to obtain one.

Pickup Locations & Dates

• David Tuckey Gym (Lister Hall) Students moving into First-year residences on August 24 during Move-In event hours
  
• Riverside Lounge (HUB Mall) Select dates between August 25 – September 3 for all residents (see the ONEcard website for specific hours)
  
• ONEcard Office (HUB Mall) Regular business hours starting September 4 for all residents
• Students at Augustana can pick up their ONEcard from Founders Hall between
  10 a.m. - 2 p.m. Monday to Friday starting August 27

Moving in early or living at Résidence Saint Jean?
When you pick up your keys, you will be provided a temporary access card, your ONEcard will not be available until August 24 (for First-year residents) or August 25 (for Upper-year residents). This allows you the flexibility to pick up your ONEcard from the ONEcard Office (HUB Mall) on a more convenient date.

View ONEcard FAQs

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Check in and pick up your keys

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Family and supporter orientation

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Unpack your items

You are responsible for the provided furniture in your room (including your mattress) from the time that you receive your room keys.

• Do not remove or rearrange the furniture in your room. You are responsible for the provided furniture in your room (including your mattress) from the time that you receive your room keys. If items are damaged or removed from your room without being returned, you will be responsible for the charges to replace them.
• Do not take or move furniture in the common areas. These spaces are set up for all residents to enjoy.

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Submit any maintenance requests

• Submit a maintenance request if you notice any maintenance, cleanliness, health or safety concerns that need to be addressed.

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Review your tenant insurance

• Review your tenant insurance which is included as part of your lease agreement and comes at no additional cost to you. It covers your personal belongings and protects you against loss or damage you may be liable for.

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Know your mailing address

• View your mailing address and update any subscriptions or services that require your address.
• Set up Amazon locker delivery to receive Amazon parcels. There are three lockers on campus – one outside Lister, one outside International House and another outside the Saint Joseph’s College women’s residence.

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Complete your roommate agreement

• Complete your roommate agreement so you and your roommate(s) understand and acknowledge that you each will follow the rights and responsibilities of residents.
• Read the community expectations to understand what is expected of you while living in a communal environment in a university setting where everyone comes from diverse backgrounds and experiences.

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Set up your buzzer

• Connect the buzzer to your phone (available in Graduate Residence and International House) by emailing housing@ualberta.ca with the following:
  • Name
  • Student ID #
  • Address (unit #)
  • Phone number (must be local to Edmonton)
  • A screenshot or copy of your current phone bill

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Set up laundry

• Learn how to use the laundry machines in residence buildings and how to pay for them using your ONEcard or the mobile app.

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Meet your community and explore your new home

• Attend your first floor meeting at 6 p.m. to meet your neighbours and learn more about the community.