Move In
Before you arrive
- Check your email to ensure you don’t miss any important move in details.
- Review what you can and cannot bring. Only pack the essentials as storage in residence is very limited.
- Do not send parcels or luggage prior to your arrival as storage or security for these items cannot be guaranteed. Items that arrive before you move in will be returned to the sender.
Park your vehicle (North Campus)
- View the map for free parking locations on North Campus and Résidence Saint-Jean if you are moving in on January 3, 4 or 5.
- You will be issued a complimentary parking code when you pick up your keys. This will be a single use code valid only on the day you move in and will be monitored by Parking Services. Additional usage of the parking code will result in a $100 parking citation per instance.
- Do not park on the grass or in “no parking” areas.
- Ensure someone is in the vehicle at all times if you are temporarily parked in an emergency access lane so they can move the vehicle if needed; unattended vehicles will be ticketed and/or towed.
- Be courteous – move your vehicle as soon as it is unpacked to allow others to unpack theirs.
- Visit Parking Services to purchase a parking permit for the academic year.
- Reminder: Do not leave items unattended in vehicles or common areas. Vehicles with valuables inside are a prime target for theft.
Park your vehicle (Augustana)
- Complimentary parking January 3-5 at the Ravine Complex Parking Lot P5.
- Do not park on the grass or in “no parking” areas.
- Be courteous – move your vehicle as soon as it is unpacked to allow others to unpack theirs.
- Visit Parking Services to purchase a parking permit for the academic year.
- Reminder: Do not leave items unattended in vehicles or common areas. Vehicles with valuables inside are a prime target for theft.
Pick up your ONEcard
In residence, your ONEcard is used for accessing buildings, dining halls (if you’re on a meal plan), laundry facilities and fitness facilities.
Students at North Campus and Résidence Saint-Jean can pick up their ONEcard at the ONEcard office in HUB between 8:30am - 4:30pm Monday through Friday. You will need to show your original government-issued ID (digital copies not accepted) and your 7 digit university ID number to receive your ONEcard.
Students at Augustana can pick up their ONEcard from Founders Hall between
10:00am -2:00pm Monday to Friday.
All students will receive a temporary access card upon moving in to use until it is convenient for them to pick up their ONEcard.
Check in and pick up your keys
Pick up your keys from Student & Guest Services in Lister Centre.
- Friday, January 3, 2025 12:00pm - 10:00pm
Once you pick up your keys, find your building on the residence move in map.
Late Arrivals
Pick up your keys from Student & Guest Services in Lister Centre.
- After Friday, January 3, 2025 8:00am - 10:00pm daily
Pick up your keys from the Residence Services Office in International House.
- Friday, January 3, 2025 12pm - 4pm
Once you pick up your keys, find your building on the residence move in map.
Late Arrivals
Pick up your keys from Student & Guest Services in Lister Centre.
- Friday, January 3, 2025 5:00pm - 10:00pm
- Saturday, January 4, 2025 8:00am - 10:00pm
- Sunday, January 5, 2025 8:00am - 10:00pm
Pick up your keys from Student & Guest Services in Lister Centre.
- Friday, January 3, 2025 12:00pm - 10:00pm
Once you pick up your keys, find your building on the residence move in map.
Late Arrivals
Pick up your keys from Student & Guest Services in Lister Centre.
- After Friday, January 3, 2025 8:00am - 10:00pm daily
Pick up your keys from 2-130 Learning Commons, 2nd Floor of the Library.
- Friday, January 3, 2025 12:00pm - 4:00pm
Please visit the Residence Services Office to pick up your key during business hours. Questions? Call 780-679-1163.
Late Arrivals:
Pick up your keys from Hoyme Complex.
- Friday, January 3, 2025 6:00pm - 9:00pm
- Saturday, January 4, 2025 1:00pm - 4:00pm
- Sunday, January 5, 2025 1:00pm - 4:00pm
Please call the Community Support Shift at 780-781-0506 during the evening/weekend late arrival hours to pick up your key.
Once you pick up your keys, find your building on the move in map for Augustana.
Unpack your items
You are responsible for the provided furniture in your room (including your mattress) from the time that you receive your room keys.
- Do not remove or rearrange the furniture in your room. You are responsible for the provided furniture in your room (including your mattress) from the time that you receive your room keys. If items are damaged or removed from your room without being returned, you will be responsible for the charges to replace them.
- Do not take or move furniture in the common areas. These spaces are set up for all residents to enjoy.
Submit any maintenance requests
- Submit a maintenance request if you notice any maintenance, cleanliness, health or safety concerns that need to be addressed.
Review your tenant insurance
- Review your tenant insurance which is included as part of your lease agreement and comes at no additional cost to you. It covers your personal belongings and protects you against loss or damage you may be liable for.
Know your mailing address
- View your mailing address and update any subscriptions or services that require your address.
- Set up Amazon locker delivery to receive Amazon parcels. There are three lockers on campus – one outside Lister, one outside International House and another outside the Saint Joseph’s College women’s residence.
Complete your roommate agreement
- Complete your roommate agreement so you and your roommate(s) understand and acknowledge that you each will follow the rights and responsibilities of residents.
- Read the community expectations to understand what is expected of you while living in a communal environment in a university setting where everyone comes from diverse backgrounds and experiences.
Set up your buzzer
- Connect the buzzer to your phone (available in Graduate Residence and International House) by emailing housing@ualberta.ca with the following:
- Name
- Student ID #
- Address (unit #)
- Phone number (must be local to Edmonton)
- A screenshot or copy of your current phone bill
Set up laundry
- Learn how to use the laundry machines in residence buildings and how to pay for them using your ONEcard or the mobile app.
Meet your community and explore your new home
- Attend your first floor meeting to meet your neighbours and learn more about the community.