Manage a student group CCID

Once officially registered, student groups have access to their own Campus Computing ID, which also gives them their own email inbox and account. The student group's primary contact can request a variety of transactions through the Freshservice platform to manage this CCID.

Service Offerings

How to Access

Submit the appropriate form through Freshservice (see links under the Service Offerings section). Depending on the request, the requester must be the CCID's administrative owner, primary contact, and/or a listed executive in the UASU's Student Groups Directory.

Hours of Operation
Request form available 24/7. Processing occurs during regular IST business hours.

What to Expect

IST will verify the group’s registration and the requester’s eligibility. Processing may take up to 5 business days.

Cost

No charge for service

Special Conditions

  • The Student Group must be fully registered and publicly listed in the Student Groups Directory.
  • Only one CCID is permitted per group unless department-sponsored
  • This service does not grant access to existing CCIDs
  • The requester must be the administrative owner, primary contact, or listed executive
  • Temporary passwords cannot be used to Login until changed

Contact

IST Support: General IT support
U of A Service Portal

Relevant Links

Student Group Campus Computing IDs
Create a new student group CCID

Reset the password of a student group CCID

Transfer administrative ownership of a student group CCID

Audience: Undergraduate students, Graduate students

Home Campus: All

Delivery format: Email/Ticket/Form

Access: Access anytime

Service Provider: Information Systems & Technology (IST)

Language: English