Submit a compliment or concern to UAPS
U of A staff, students, and visitors may submit compliments or concerns in response to the actions of U of A Protective Services. Submissions will be reviewed and followed-up on as appropriate. Complaints may lead to informal resolutions to achieve a conclusion acceptable to both parties, or a formal investigation otherwise.
Service Offerings
- Submit a compliment (via email, phone, or in person)
- File a public complaint (preferably in writing)
Location
11390 - 87 Avenue NW, Edmonton, AB, T6G 2R5
What to Expect
Public complaints: within 30 days after commencing an investigation, UAPS will send you a letter acknowledging the receipt of your complaint, followed by an update every 45 days. At the conclusion of any investigation, a letter will be provided reporting the results and decision, as well as possible avenues of appeal. It is an offence to make a false report.Cost
No charge for serviceAudience: Undergraduate students, Graduate students, Instructors, Researchers, Employees
Home Campus: All
Delivery format: In-Person: North Campus, Virtual/Phone Meeting, Email/Ticket/Form
Access: Drop-In/Walk-In, Access anytime
Service Provider: U of A Protective Services
Language: English