Tech Support

Service Desk Phone: 780-492-9400, 7:30 a.m. - 6:00 p.m.
urgent requests are best through phone)

Chat with Vera: Vera is a chatbot that is available 24/7 and has access to all our IST web content, as well as our IST knowledge base.

Self Service: Find all our knowledge base articles categorized by service.

Email: or through our
 online form.