Quality improvement is an everyday responsibility for all healthcare providers

 

The EPIQ Workshop: Training front-line teams in quality improvement methods

The EPIQ workshop uses a hands-on approach that enables teams to successfully implement quality improvement together. Each workshop incorporates a series of 10 steps that build a team's understanding of quality improvement using evidence-based tools and realistic improvement opportunities. The workshop's collaborative approach parallels the team-based nature of healthcare, giving groups the language, skills, and tools needed to carry out their first improvement project.

 

 

In each 4-6 hour workshop you will learn:

  • Why improvement science is valuable in health care and everyday life
  • Gain expertise on the QI process and understand how to implement it in your context
  • Establish a stronger understanding of your opportunities for change
  • Break down implementation into achievable steps
  • Get a handle on the logistics: plans, team creation, measurement, and more 

 

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EPIQ in your workplace

The clear and systematic nature of EPIQ process makes it easy for healthcare providers and educators in your workplace to become agents of change. Local champions quickly develop the confidence to support team-based quality improvement activities. The EPIQ process provides tools for post-workshop activity and opportunities for local quality improvement champions to become EPIQ facilitators who can access the web-based EPIQ portal.

 

EPIQ is a process that helps teams improve the quality of care that they provide. The EPIQ process facilitates local and national quality improvement using five principles:

  1. Benchmarking with a standardized database
  2. Collaboration between facilities and teams
  3. Best practice consensus from best available evidence
  4. Training of front-line teams in quality improvement methods
  5. Sharing of successes and failures through networking.

Refined over 15 years of clinical trials, EPIQ clarifies the quality improvement process and addresses both the technical and human dimensions in orchestrating change.

Should you have any questions or concerns, please contact our EPIQ administrator at lll@ualberta.ca

 

EPIQ Frequently Asked Questions

What are the objectives of an EPIQ workshop or course?

The learning objectives are that participants, using simulated or real-life quality improvement opportunities, will be able to:

  1. Work together as teams
  2. Use quality improvement (QI) tools
  3. Plan QI activities in their facilities and communities
  4. Explain the EPIQ 10 Steps and tools to new learners (if taking a train-the-trainer workshop)

The goals of an EPIQ workshop are to provide an introduction to quality improvement using a systematic, evidence-based methodology that is easily applicable to both simulated and real-life quality improvement opportunities.  In addition, train-the-trainer workshops prepare participants to be facilitators.

How long is an EPIQ workshop or course?
  1. Short EPIQ workshops (4 hours) provide participants literacy in common quality improvement processes and tools.
  2. Longer EPIQ workshops (6 hours or more) facilitate development of a quality improvement project and, for preceptors or future facilitators, a deeper understanding of how the workshop is conducted. This is the preferred duration of a train-the-trainer workshop for co-facilitators.
  3. EPIQ courses (over 6 weeks or more) are designed for quality improvement teams who wish to work together on a real-life quality improvement opportunity.
Can an EPIQ workshop or course be delivered over several days?

Yes, the modular nature of the EPIQ workshop and course means they can be delivered at 2, 3, or more different sittings over one day or several days.  Whatever the delivery timeline, it is recommended that there be breaks every 90 to 120 minutes:  this is particularly important in the virtual format to prevent participant fatigue.

Because EPIQ focuses on facilitating teams in performing complex tasks, we do not offer fully asynchronous EPIQ workshops or courses (i.e. where participants complete the entire workshop or course online). Only the pre-workshop module is completely online (but may be completed during the main workshop if this option is chosen by the facilitator).

Who can take an EPIQ workshop or course?

Anyone who wishes to learn about, teach, or who may become involved in, quality improvement can take an EPIQ workshop or course.

The content and language are designed to be accessible from high school level upwards. Teams can work in their own language but should present and share their activities in a language common to all workshop participants and facilitators.

4-hour EPIQ workshops are ideally suited to individuals and groups who wish to gain quality improvement literacy, such as undergraduate or postgraduate health care team members and trainees. Here is a sample agenda.

6-hour EPIQ workshops are most suitable for teams who wish to develop a quality improvement project, or for training to become facilitators (or co-facilitators).  Here is a sample agenda.

EPIQ courses (6 weeks or more) are modular and should be spread over several sessions, where one dedicated team works on a specific project to completion. Here is a sample agenda

What are the differences between EPIQ workshops and courses?

The EPIQ workshop (including the pre-workshop module) may be delivered as a standalone group learning activity lasting 4 to 6 hours. When a team wishes to undertake a quality improvement project, they may wish to take a course: an EPIQ course includes pre-workshop activities, the EPIQ workshop, and post-workshop activities and assessments: this may represent up to 20 hours (or more) of learning activities.

If your team wishes to take an EPIQ course, please contact the Office of Lifelong Learning at the University of Alberta (LLL@ualberta.ca)

What are the differences between traditional in-person and virtual EPIQ workshops and courses?

Prior to the 2020 pandemic, most EPIQ workshops were delivered in-person, that is, at a physical venue. Virtual courses were available in special circumstances, as in the Parent-EPIQ research study by the Canadian Neonatal Follow-up Network.  From November 2020, the workshop and course materials are available and suitable for both in-person and virtual delivery.

The traditional in-person EPIQ workshop has the same the goals, objectives, and content as the virtual EPIQ workshop. Similarly, the goals, objectives and content of the EPIQ course are the same, whether in-person or virtual. The purpose of the event may vary with the audience, ranging from an introductory 4-hour workshop to promote quality improvement literacy to a 12-week comprehensive course to complete a quality improvement project.

Why is there a pre-workshop module and what does it contain?

With the shift to virtual delivery, we adapted the first part of the EPIQ workshop to be available as a pre-workshop module that could be completed online, thus shortening the length of the workshop. This online, pre-workshop module that includes brief videos, short learning activities, and a test that participants complete in their own time, individually or as a team: this module is accessed when you register through the online learning platform, University of Alberta eClass External. Your facilitator and the confirmation of registration email will indicate if this pre-workshop module is mandatory.  The preworkshop module takes approximately 45 minutes to complete. The remainder of the workshop takes place synchronously, in-person or using a platform that supports breakout rooms (such as Zoom).

If you are a facilitator or hosting institution and wish to include the pre-workshop module in your class, please inform the Office of Lifelong Learning at the University of Alberta (LLL@ualberta.ca) when you register your workshop.

Is the pre-workshop module mandatory?

This decision must be determined by the hosting organization or lead facilitator in advance of workshop setup in eClass External as the materials and instructions to participants will differ. At the discretion of the facilitator and hosting facility, the pre-workshop module may be conducted during the workshop – this may add 30 to 60 minutes to the workshop.

Generally, workshops and courses start with an online “pre-workshop module” that introduces participants or teams to quality improvement (QI), identifies their QI opportunities, and evaluates their current QI knowledge and experience (using multiple choice questions).  In most cases, completion of the pre-workshop module is a prerequisite to attending the workshop.

Do I need any special software or technology to register for an EPIQ workshop or course?
To participate in any virtual EPIQ workshop or course you will need the following (in addition to the requirements for registration):
  1. Installation of the appropriate webconferencing application. The University of Alberta, for example, prefers Zoom. For full functionality download the application rather than using your web browser.
  2. A functional webcam and microphone that should be tested in advance of the workshop using your webconferencing app.
What webconferencing application is used for EPIQ workshops and courses?
The University of Alberta prefers Zoom, but your facility may have chosen an alternative (such as Google Meet or Microsoft Teams) that must support:
  1. Videoconferencing (microphone and webcam) for up to 6 hours
  2. Screen-sharing
  3. Annotation of on-screen activities with screenshots
  4. Chat with file- and link-sharing
  5. Breakout rooms (sufficient numbers to divide the class into groups of 6 to 8, who can remain in those groups for the whole workshop or course)
  6. Secure and encrypted meetings

Use of the Zoom platform is included in EPIQ workshops hosted by L3 (Office of Lifelong Learning, University of Alberta). Zoom does not charge a user fee for non-licensed participants.
Please note that L3 does not provide Zoom or other videoconference platforms for workshops hosted by other organizations or facilitators.
I am not familiar with Zoom, what do I need to know or do?

Depending on whether you are a participant, co-facilitator, or facilitator, you will have different needs.  The following table outlines Zoom competencies based on your role (hyperlinked):

Attendee (ZOOM name)

Competency

Participant (basic)

Joining a Zoom meeting (by clicking on the meeting link in your invitation)

Installing Zoom when requested (you need administrator privileges on your device)

Using a microphone with Zoom

Using a webcam with Zoom

Using speakers or headphones with Zoom

Using chat with Zoom

Seeing other participants (on video and in the participant list)

Leaving a meeting

Co-facilitator (co-host)

Sharing a screen or app

Sharing files

Annotating a shared screen

Creating a shared process map

Saving and retrieving annotated screenshots

Facilitator (host)

Set up a meeting and meeting defaults

Co-hosting or hosting

Admitting participants

Managing breakout rooms

Managing chats

Managing annotations (including process mapping)

Recording and retrieving recordings

 

All participants should be aware of Zoom etiquette, such as muting their microphone when not speaking. To improve engagement and team dynamics it is strongly recommended that participants leave their webcams activated during group sessions – you can activate the “hide self” view to improve your focus and reduce fatigue.  Moving virtual backgrounds should be avoided – they are distracting and use bandwidth, affecting your Zoom experience.

How do I organize an EPIQ workshop or course in my facility or community?

There are two ways to organize an EPIQ workshop or course:

1) “Organization-Hosted Workshop”: an organization or institution (other than the Office of Lifelong Learning (L3)) may organize a workshop using their in-house EPIQ facilitators and providing the venue or virtual platform, with L3 providing the registration and materials support. If organizational site licenses are used, the organization collects the names of registrants and then submits to L3. Every workshop booking should be accompanied by the name and contact details of an administrator from the organization who will enrol participants. If individuals are paying for their own registration, they register and pay using our online platform - L3 will provide the coordinator with the list of registrants.

2) “L3-Hosted Workshop”: The Office of Lifelong Learning (L3) may host and organize a workshop or course. In this case L3 hosts using Zoom as its virtual platform, supplying some or all facilitators and co-facilitators, and providing registration and materials support.

What is an L3-hosted EPIQ workshop or course?
An L3-hosted EPIQ workshop or course is organized and delivered by the Office of Lifelong Learning (L3) at the University of Alberta. For these workshops, all the facilitators and co-facilitators are provided by L3, along with the workshop coordination, the virtual delivery platform, marketing, registration, and registrant support. Virtual EPIQ workshops require more facilitators and different ratios of facilitators-in-training to qualified facilitators than the in-person workshop: for virtual workshops, we assign one co-facilitator per breakout room, and pair each co-facilitator with a qualified lead facilitator. The cost per registrant for an L3-hosted virtual EPIQ workshop or course varies as a function of facilitator numbers as well as duration, and includes registration, materials, facilitation, and operational costs.  Courses generally require many hours more of facilitator time.
Please contact LLL@ualberta.ca to learn more or to schedule an event.
What does an EPIQ workshop or course cost? What does an EPIQ workshop or course cost?
The overall cost of an EPIQ workshop or course depends on the hosting arrangement, and includes the following components: (a) the registration and materials fee for each registrant, (b) remuneration of facilitators, (c) logistics and IT support.
  1. The basic cost of registration and materials is $35 CAD per participant and is payable to L3 by the individual or the hosting organization (or facilitator). There is no registration fee for facilitators, co-facilitators, or participants who were registered in the previous two years: they can still access their course materials in eClass External.
  2. With the exception of L3-hosted workshops or courses, remuneration of facilitators and co-facilitators is the responsibility of the hosting organization (or facilitator). To set a baseline, L3 suggests that facilitators receive an honorarium or be remunerated at a rate of $75 or more per hour for preparation and facilitation.
  3. With the exception of L3-hosted workshops or courses, logistics and IT support are the responsibility of the hosting organization (or facilitator). Logistics include scheduling, as well as communicating with L3, facilitators, and participants; submitting rosters; and delivering certificates of completion. The facilitator or hosting organization should consider the cost of a webconferencing licence and the IT support required during the virtual meetings.


For educational organizations with student or trainee participants see the relevant FAQ.

Please note that facilitation costs, if applicable, are in addition to the registration and materials fee, and will depend on who is hosting the workshop, and whether the hosting institution has qualified EPIQ facilitators in-house.

What does an EPIQ workshop or course registration fee include?

There is a $35CAD/registrant fee for registration and materials for EPIQ workshops. This provides access to our learning platform (e-Class) and EPIQ materials, registration, and issuing of certificates of attendance. EPIQ courses are priced differently, based on team size, course duration, and hosting organization.

There is no registration fee for facilitators, co-facilitators, or participants who were registered in the previous two years: they can still access their course materials in eClass.

The $35 CAD registration fee does not include:

  1. Facilitator remuneration
  2. Coordination of participants (including scheduling and delivery of certification of completion)
  3. Webconferencing or IT support during the workshop or course (unless hosted by the Office of Lifelong Learning (L3))
  4. Other workshop or course logistics
Are there “bulk licenses” for EPIQ workshops or courses?

Yes, we offer bulk purchase of licenses in blocks of 50 (for $1,700 CAD). These site licenses cover the registration and materials fee for each registrant – they are called “site licenses” to identify that they were purchased by an organization, rather than by individuals. Site licenses are redeemed when the enrollment keys are sent out by email (rather than workshop participation or attendance), and are non-transferable and non-refundable. Site licenses are valid for 2 years from the date of purchase, and organizations continue to draw down on unused site licenses across multiple workshops, until all have been allocated to registrants.

For educational institutions with student or trainee participants may apply for a discounted fee “per workshop” to encourage the inclusion of quality improvement training for all health care trainees. This reduced registration and materials fee is available to organizations providing multiple EPIQ workshops for groups composed entirely of learners or trainees (defined as undergraduate students, graduate students, medical students, residents or learners in a postgraduate medical education program). Faculty and non-trainee participants should still be registered with L3 at $35/participant. Please contact LLL@ualberta.ca for more information.

Our organization has no facilitators, does L3 host EPIQ workshops or courses?
The Office of Lifelong Learning (L3) can organize and host EPIQ workshops and courses.  The fee includes the registration, access to the learning platform and materials, certificate, and facilitation and is calculated based on (a) participant registration, (b) facilitator numbers and time, (c) cost of logistics and IT support, (d) post-workshop assessment and follow-up (if applicable). Please contact LLL@ualberta.ca for more information.
What is included with an EPIQ workshop license?
To register participants and host a workshop or course, your facilitator or administrator should obtain participant or workshop licenses from the University of Alberta Office of Lifelong Learning (L3). Licenses give registrants access to workshop materials for two years (attendance at subsequent workshops within that time as co-facilitators and facilitators are not charged). The license includes:

  1. Documentation and materials for various EPIQ workshop roles (participant, provider, co-facilitator (table facilitator), facilitator) and other useful resources. Facilitator and co-facilitator access includes learning and workshop logistic materials, including workshop/course checklists, rosters, agendas, workbook, slide presentation, and voice over slide presentation
  2. Documentation to support your reporting of Canadian MOCOMP section 3 credits (up to 6 hours depending on workshop duration) is included in certification of attendance. To maintain program accreditation eligibility, facilitators must submit completed facilitator conflict of interest forms to the Office of Lifelong Learning (LLL@ualberta.ca)
  3. Support for workshop registration at the University of Alberta (LLL@ualberta.ca)
  4. An international process for standardizing the EPIQ workshop and course training
When does EPIQ workshop registration close?
Registration for a given EPIQ workshop closes 7 calendar days before the workshop. Registration may be closed earlier if requested by the hosting organization or facilitator. Changes cannot be made after this time as the enrollment keys will have been distributed.  This is to allow sufficient time for registrants to receive their confirmation email, log in to the e-Class External portal, access the course materials, and complete the pre-workshop module online.
How do I pay for my EPIQ registration or site licenses?

Our online payment portal allows individuals to pay their registration fee using a credit card. If you are registering for a specific L3-hosted EPIQ workshop (i.e., on a specific date), there will be a link on our L3 website and promotional materials that will take you directly to the correct item in the payment portal.

Organizations can purchase blocks of 50 site licenses on our online payment portal using a credit card. For organizations that are not able to use credit cards for purchasing, we can accommodate payment by invoice, with sufficient lead time. Please contact LLL@ualberta.ca to learn more about invoice options.

For Canadian organizations that are GST exempt we can accommodate this in billing and payment on our online payment portal (look closely at the options in the payment portal) and invoicing. Supporting documentation may be required.

What if someone can’t attend an Organization -Hosted EPIQ workshop?

The $35/person registration and materials fee is non-transferable and non-refundable once the enrollment key has been distributed to participants on the roster – from that point they have access to the materials on eClass. Site licenses are allocated on the basis of registration and distribution of the enrollment key, rather than participation in the workshop: they are considered redeemed even if the registrant does not attend the workshop.

If you would like to add additional people to the workshop, we can accommodate adding new registrants until the close of registration, 7 days before the workshop unless and early date is requested by the hosting organization.

If a whole workshop needs to be cancelled or rescheduled, please contact L3.

What if someone can’t attend an L3-Hosted EPIQ Workshop?
Your registration receipt will specify if the workshop is L3-hosted, whether there is a cancellation withdrawal option, and, if applicable, the deadline for withdrawal (registration usually closes 7 to 10 calendar days before the workshop). To cancel your registration from an L3-hosted workshop, please email LLL@ualberta.ca, and provide your name, contact information, a copy of your receipt, and the date of your workshop. Our administrator will contact you to process the refund.  We regret that we are unable to provide refunds for cancellations after the registration for a given workshop closes.
What is provided on the Lifelong Learning Portal (“eClass external”)?
Course materials, including the pre-workshop module, are accessed through our online learning portal (“eClass external”), which is in English. Each registered workshop has its own class section, and the enrollment key for that class will be provided to registrants in the materials they receive before the workshop. 
As different materials are provided to co-facilitators and facilitators, a separate workshop class section and enrollment key is available to these individuals. A co-facilitator or facilitator will also get a copy of the slides with voice-over and a workshop checklist. Personal information (name, e-mail, institution, level of participant, rosters) will be stored securely according to University of Alberta policies and procedures.
International workshop sections may differ slightly in content based on needs and requests in that country. Workshop registrants will have access to their agenda and workshop notes through the portal.
Where can I obtain EPIQ materials?
The current EPIQ materials are available to EPIQ Participants via the Office of Lifelong Learning (L3) portal (eClass external).  Teaching materials are only accessible to Co-Facilitators, Facilitators, and Master Facilitators for two years after their workshop registration. 
Registered participants access the course materials, including the pre-workshop module, through our online learning portal (“eClass external”). The EPIQ Administrator sends a confirmation email with instructions for creating an e-Class external account for the specific workshop to registrants and co-facilitators.
Registrants and facilitators must create an account with eClass external and then register in the specific section for their workshop. These instructions and enrollment key details are specified in the email sent to all registrants and co-facilitators and a detailed tutorial document is included in the registration confirmation email.
If you are attending a virtual EPIQ workshop or course, you will access the tools and worksheets used during the workshop via eClass external and Google docs. Links to these materials will be provided.
I am having difficulty accessing the EPIQ materials- what do I do?

If you are registered in an EPIQ workshop as a participant or facilitator, you will receive an email from our EPIQ administrator with instructions on accessing the materials (including your enrollment key). Your local workshop coordinator will also have a copy. If you have not received instructions, check your Spam folder. If still unable to find your instructions, contact your local coordinator. If problems persist, your local coordinator will put you in touch with the L3 EPIQ administrator.

As detailed in the instructions, you will need to go to the online learning platform (eClass external) and create an account. The enrolment key is provided in your registration confirmation email, and a tutorial help document with detailed instructions and screen shots is included. You can also access the eClass tutorial on our website.

If you are having difficulties logging into eClass, please ensure that you have your confirmation email and enrollment key at hand for the necessary workshop details and refer to the tutorial document as a first step. If difficulties persist, please contact your local workshop coordinator identified in the registration confirmation email. If you still cannot access your materials, contact the Office of Lifelong Learning at LLL@ualberta.ca.

What work is required before the workshop?
To reduce the length of the virtual workshop, and to ensure that participants have time to reflect on a potential quality improvement opportunity, we have moved some of the introductory material to a pre-workshop module. This online module is available in e-Class, and includes some short videos and brief learning activities, requiring approximately 45 minutes.  
In Canada, accreditation of the workshop or course requires all modules to be completed. Hosting organizations and facilitators may determine that participants have not completed the EPIQ workshop or course if they have not completed the pre-workshop module.  Alternatively, they may choose to lengthen the workshop by including the pre-workshop module in the body of the workshop.
Is there a test?
The pre-workshop module includes a brief review MCQ.  It allows you to test your basic QI knowledge.
The same MCQ may be administered at the end of the workshop, at the discretion of the Facilitator, or upon request of the hosting organization. 
How do I get a certificate of attendance?
For in-person workshops, the Office of Lifelong Learning provides the lead EPIQ Facilitator or local coordinator with a set of certificates of attendance - these will be in a single electronic document, based on the list of registrants provided in the roster. Facilitators will print the certificates and distribute them at the end of the workshop. If you attended the entire workshop and do not receive a certificate, follow up with your facilitator as a first step.
For virtual workshops, the Office of Lifelong Learning will include a partially completed certificate of attendance for download from the eClass external portal. Individuals will need to add their own name and signature to the certificate.
Is the EPIQ workshop accredited?

For Canadian participants, the workshop comes with up to 6 hours of Section 3 MOCOMP credits approved by the University of Calgary Office of Continuing Medical Education. This applies to the in-person and virtual EPIQ workshops.

Your certificate of attendance provides details on the course and the number of hours of instruction and may be used as supporting documentation for self-reported continuing professional education credits.

How do I submit my workshop evaluation?
There is a QR code on one of the final workshop slides that connects participants with the workshop evaluation questionnaire. There is also a link at the bottom of your workshop agenda.  The online questionnaire is mobile friendly, and can be accessed through iOS and Android devices without any special apps. Responses are anonymous, and are collated and sent to your lead facilitator or coordinator by the Office of Lifelong Learning following the workshop. Our questionnaire provides workshop metrics and evaluates both content and process.
Is there an “EPIQ train-the-trainer workshop”?
The Office of Lifelong Learning offers a 6-hour virtual workshop that prepares individuals to co-facilitate an EPIQ workshop, as part of the process of registering as a qualified EPIQ facilitator. This course is optional; however, it focuses on skills and guidance for co-facilitating the EPIQ workshop, including
  • educational methods used in the workshop
  • co-facilitator’s or facilitator’s responsibilities at a workshop
  • how to prepare for a workshop
  • introduction to Zoom and breakout rooms
  • common challenges groups encounter, and how to assist them
  • how to answer common questions about the tools and steps
  • how to keep teams on task
  • post-workshop or course activities
  • access to EPIQ Facilitator resource materials
Individuals who complete the “EPIQ Train-the-trainer” workshop will still need to co-facilitate a workshop or course with an experienced lead facilitator, and fulfill the requirements for becoming a facilitator before being able to lead an EPIQ workshop independently. Our goal is to build QI capacity throughout the health care system, so that other organizations can host their own EPIQ workshops, using their own qualified, in-house EPIQ facilitators.
How do I become an EPIQ Facilitator?
EPIQ facilitators are:
  • Familiar with EPIQ workshop and course content
  • Comfortable with conducting group learning (physically or virtually present)
  • Acknowledged by an experienced facilitator to have conducted or led an EPIQ workshop or course

They do not have to be quality improvement experts as their role is to facilitate rather than teach. It is always helpful for them to work closely with local quality improvement consultants.

As a rule, a facilitator has gone through the steps of (a) attending an EPIQ workshop or course, (b) co-facilitating an EPIQ workshop or course, and (c) conducting an EPIQ workshop or course, usually under the mentorship of an experienced facilitator.

Once the co-facilitator and their mentor agree that they are ready to facilitate independently, they will be invited to become a facilitator. They should complete the checklist of facilitator prerequisites and forward this to their Master Facilitator. The signed letter of agreement regarding fulfilment of EPIQ Facilitator responsibilities, as well as a Conflict of Interest Disclosure form should be forwarded to the Office of Lifelong Learning at the University of Alberta (LLL@ualberta.ca) so the new facilitator can be registered.

How do I maintain EPIQ Facilitator status?
You maintain EPIQ Facilitator status by conducting and registering 3 EPIQ workshops in 3 years. This can be shared with the Office of Lifelong Learning at the time that a workshop is requested, subject to confirmation that the workshop occurred within 30 days of the workshop taking place. In addition, you must provide current Conflict of Interest Declaration forms to the Office of Lifelong Learning and are expected to remain current with any changes to the content of the workshop. These changes will be documented in FAQs at the EPIQ website.
How do I become an EPIQ Master Facilitator?
Every institution (or organization or facility) that wishes to develop an in-house EPIQ workshop program will need at least one EPIQ Master Facilitator who can oversee the development and registration of new EPIQ Facilitators. The role of an EPIQ Master Facilitator should therefore be supported by the institution or facility. The Office of Lifelong Learning will require a letter of support from an institution, or a recommendation from the national EPIQ Workshop Development Committee, to register an EPIQ Master Facilitator.
How do I schedule or register an EPIQ workshop in my facility or community?
To schedule or register a workshop, your facilitator or administrator must contact the Office of Lifelong Learning. You can request a workshop on our website (https://www.ualberta.ca/medicine/programs/lifelonglearning/epiq). Click on the “Register your workshop” button and fill in the form. If your organization has unused site licenses, you will need to know the name and email of the person at your organization who is authorized to allocate site licenses to registrants. You can also contact the Office of Lifelong Learning at LLL@ualberta.ca

Please note that we require 3 weeks advance notice of a workshop, to be able to set up the workshop class section on our learning platform (eClass external). Registration for all workshops closes 5 business days before the workshop.
What does facilitation cost?
As our range of EPIQ offerings broadens, the cost of facilitation varies.
If your organization hosts the EPIQ workshop and has a sufficient number of qualified EPIQ Master or Lead Facilitators and co-facilitators, there is no L3 facilitation fee - the only cost is the registration and materials fee of $35CAD per registrant.

If your organization hosts the EPIQ workshop, but does not have any in-house EPIQ facilitators and needs to engage a Master or Lead Facilitator, the recommended honorarium for a Lead or Master Facilitator is $400 CAD for a 4-hour workshop, and $600 CAD for a 6-hour workshop (at the discretion of the hosting learning institution), based on at least $75 per hour of preparation and facilitation. Co-facilitators, or table/breakout-room facilitators, are usually learners, and may be paid at the discretion of the institution hosting the workshop.

While the Office of Lifelong Learning maintains a list of registered EPIQ facilitators and can help and institution connect with a facilitator if one is required, it does not employ subcontract facilitators. When applicable, institutions hosting their own EPIQ workshop should pay an EPIQ facilitator directly, as these funds will not be collected or distributed by the Office of Lifelong Learning. Where organizations have registered, qualified EPIQ facilitators in-house, decisions about paying facilitators are within that organization’s purview.

If L3 is hosting the workshop and providing all the facilitators, we include the cost of facilitation in our price per registrant. Our cost for our L3 in-house facilitators ranges from $75-100 CAD/hour per hour (2020-21). If you would like to schedule an L3 Hosted EPIQ Workshop, and your organization has individuals who are qualified to co-facilitate the EPIQ workshop, this can lower the facilitation costs for the workshop. Please contact the Office of Lifelong Learning (LLL@ualberta.ca) to learn more.
Are EPIQ workshops and courses accredited by professional bodies?

Yes, we have applied for accreditation for EPIQ workshops and courses. Please view the important prerequisites to accreditation.

The EPIQ QI workshop is accredited for up to 6 hours of Section 3 MOCOMP credits with the Royal College of Physicians and Surgeons of Canada (through the University of Calgary).

The EPIQ QI workshop is accredited for up to 6 hours of Mainpro Group Learning credits (2 per hour) with the College of Family Physicians of Canada (pending approval Nov 2020).

A complete EPIQ QI course is accredited for up to 20 hours of Assessment (at 3 Mainpro credits per hour) with the College of Family Physicians of Canada, contingent on the completion of a quality improvement project (pending approval Nov 2020).

Participants will receive a certificate of attendance to be filled out on completion of their workshop or course.

What are the prerequisites to accreditation?
Accreditations of the EPIQ workshop or course are contingent on adhering to the rules outlined by the RCPC and CFPC, which include:
  1. Facilitators completing a conflict of interest disclosure form
  2. Materials delivered as described in the eClass portal, without modification
  3. A declaration of industry sponsorship to the relevant college (as it stands, the Mainpro and MOCOMP credits are assigned assuming no industry sponsorship)
  4. Following the relevant self-assessment requirements for workshops and/or courses