Student Experience Action Plan

Student Experience Action Plan

The U of A is consulting with students, faculty, staff and alumni to develop a Student Experience Action Plan to support the University Strategic Plan. We need your perspectives and input to do this well!

What We Heard Summary

In January and February 2023, a number of engagement sessions took place with staff and students as part of the first phase of the Student Experience Action Plan. A “What We Heard” summary has been prepared which includes themes that emerged from the sessions and a draft of the student experience commitment statement.

PDF Summary

Shape your Student Experience

Check back regularly to find out how you can get involved. More engagement opportunities will be posted shortly.

Upcoming North Campus Engagement Opportunities

Drop-In Engagement Sessions for Students

Watch for the Student Experience Action Plan team members on North Campus.

Thursday, March 16, 2023

9-11 a.m.: ECHA (Edmonton Clinic Health Academy)

Friday, March 17, 2023

1-3 p.m.: Lister Centre

Wednesday, March 22, 2023

1-3 p.m.: (location to be announced)

Upcoming Augustana Campus Engagement Opportunities

Virtual Engagement Session for Students

Thursday, March 23, 2023

2:30 - 3:30 p.m.


Focus Groups

Interested in sharing your feedback through a focus group? Submit your interest through this form »

Open Feedback Form

Share your thoughts on what should be included in the Student Experience Action Plan.  Submit your feedback »


As the University of Alberta grows, it’s essential we continue to place a high value on crafting and delivering a truly exceptional student experience. It’s also important we make tangible investments to do this work. 

We will be taking an approach of co-creation to this work with our student body which will allow us to not just consult but reflect the voices, needs and aspirations of our communities. We are engaging with our diverse campus community through a series of surveys, focus groups and conversations to co-create a compelling student commitment statement to support our goal of enrolling 50,000 students by 2026. 


The project has three overarching goals:

  1. Refine: Co-create an engaging “student experience commitment” that is unique to the U of A.
  2. Plan: Identify university steps needed to deliver that experience.
  3. Measure: Track and report on specific metrics to monitor success.

Project Sponsors

The initiative is being led by the Deputy Provost, Students and Enrolment and guided by four co-sponsors:

Abner Monteiro, Students’ Union President
Monisha Vinod, Graduate Students’ Association VP Student Services
Melissa Padfield, Vice-Provost, Students and Enrolment
Leo Wong, Associate Dean, Education, Alberta School of Business

Project Team

Sarah Wolgemuth , Assistant Dean, Student Life — Project Director 
Trevor Phillips , Manager, Indigenous Recruitment — Project Specialist
Gail Breum — Senior Project Manager
Carmen Norris  — Senior Service Designer
Kat Black  — Project Team Member

University Hall at the Van Vliet Centre

On November 29, 2022, Interim Provost and Vice-president (Academic) Verna Yiu spoke with Melissa Padfield, Deputy Provost, Students and Enrolment about the student experience.

Watch Now


Winter 2023

Engagement with university community

Spring 2023

Validate data gathered during engagement with university community
Draft the Student Experience Action Plan

Summer 2023

Finalize Student Experience Action Plan