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Emergency / CRISIS Contact Information
Call 911 if there is an immediate risk of harm to yourself or others.
If you, or someone you know, is thinking about suicide, call the Edmonton and Area Distress Line at 780‑482‑4357. Support is available 24 hours a day, 7 days a week.
Crisis diversion: 780‑492‑5050
Non-emergency security concerns: 780‑492‑5050
Transit safety and security concerns: 780‑442‑4900
U of A Emergency Information and Procedures - Find procedures, updates and information during an emergency.
Immediately available External supports + services
Listed below are off-campus and community services that are available by telephone and/or online chat 24 hours a day, 7 days a week.
- ACCESS 24/7 780‑424‑2424
Mental health resources available to Albertans. - Addiction Helpline 1‑866‑332‑2322
Confidential alcohol, tobacco, drug and gambling support services. - Alberta Mental Health Help Line 1‑877‑303‑2642
Confidential crisis intervention, program and services information. - Child Intervention Service 1‑800‑638‑0715
Call when concerned a child or youth is being neglected or abused. - First Nations and Inuit Hope for Wellness Helpline 1‑855‑242‑3310
Immediate support from culturally competent counsellors. Available by phone or online chat.
- Health Link Alberta 8‑1‑1
Quick and easy advice from a registered nurse. - Kids Help Phone 1‑800‑668‑6868
Bilingual and anonymous counselling and referral for youth under 22. - Sexual Assault Centre of Edmonton Support Line 780‑423‑4121
Confidential line for anyone affected by sexual violence, or anyone supporting someone affected by sexual violence. - Suicide Crisis Helpline 9-8-8
Call or text 9-8-8, every day of the year, to get help in English or French for yourself or someone else who is thinking about suicide. - Trans Lifeline 1‑877‑330‑6366
Hotline dedicated to the well-being of transgender people.
Supports + Services at the U of A
These U of A supports and services are available Monday to Friday during regular office hours. Visit the links below to learn more about services provided and hours of operation.
On-Campus Mental Health Support
Book a one-on-one discussion with a Wellness Supports Social Worker to get connected to the mental health resources that are right for you.
On-Campus Academic Support
Access Academic Success Centre resources and services to maximize your academic success.
Witness an On-Campus Non-Emergency?
Call Protective Services at 780‑492‑5050, or submit an incident report online.