Health + Dental
Important information about new group benefits providers
The university is moving to new providers for your group benefits in 2027. Your benefit plans are not changing, they will be administered and delivered by new partners.
We encourage you to visit the Benefits Provider Transition webpage for more information, including FAQs and benefit categories and timelines. The provider transition will begin this fall and conclude in April 2027.
The information in this section applies to all employees eligible to participate in the university’s benefit plans.
For details on what your plan covers, refer to the plan documents applicable to your appointment.
The health and dental plans are administered by Sun Life Financial.
- New to Benefits
- Start by registering for your Sun Life account.
- Making a Claim
- Most expenses, including prescription drugs and dental fees, are billed directly. Other expenses you pay can be submitted to Sun Life for reimbursement. Visit the Making a Claim page to learn more.
- Health Spending Account
- Your Health Spending Account can be used to cover expenses not covered by the health and dental plans.
- FACET Specialty Drug Approval Benefit
- If you or a dependent are prescribed specialty drug therapy for a complex condition, our specialty drug prior authorization program, called FACET, will ensure you receive the best drug.
- Out-of-Country Travel
- The university plan includes emergency medical coverage if you are traveling outside of Canada.
- Coordination of Benefits
- If you or a dependent are covered by more than one plan, you will need to coordinate your benefits.
- Fraud Protection
- The university and Sun Life have fraud protections in place and employees are responsible for the proper use of the benefits plan.
- Psychoeducational Assessments
- Psychoeducational assessments for dependent children 6-16 years of age are provided through the university's Employee and Family Assistance Program. To request an assessment, contact the EFAP.