Fees + Billing

Accepted Forms of Payment

  • Cash
  • Cheque
  • Debit
  • Visa
  • MasterCard
  • American Express
  • Gift cards.

Insurance Options

For physiotherapy and massage therapy services, we can direct bill Sun Life Insurance. Note that we are in the process of adding Alberta Blue Cross and GreenShield.

Physiotherapy for WCB and MVA

Our physiotherapists can see worker compensation board (WCB) and motor vehicle accident (MVA) cases. Please provide us with all relevant claim information at your first visit in order for us to set up direct billing, if you are eligible.

Provincial Health Care Coverage

  • Physician and surgeon appointments are billed through Alberta or other provincial health care systems, except for Quebec. You must provide your valid Personal Health Number. All other expenses (e.g., supplies, forms, injections) must be paid for privately. Physicians and surgeons will not see work-related or (MVA) cases.
  • We do not direct-bill any private insurance companies other than federal programs (RCMP, CFB, DVA) or Cowan Insurance for international students. In all other cases, patients must pay upfront and submit their receipts for reimbursement.
  • If a patient's injury has occurred within the last two weeks and they have valid Alberta Health Care, they may be eligible to receive a covered physiotherapy assessment from Alberta Health Services (AHS), but may be subject to the treatment fee.
  • If the patient has had a recent fracture, surgery or dislocation reduced in an ER and holds a valid Alberta Health Care card, they may be eligible for seven covered physiotherapy visits through AHS.
  • For more information about pricing or coverage eligibility under AHS, please contact us at 780-407-5160.

Missed Appointment Fees

Missed appointments may be subject to a $50 fee. The fee may also be applied to short-notice cancellations (within 24 hours).