Move In
Before you arrive
- Check your email to ensure you don’t miss any important move in details.
- Review what you can and cannot bring. Only pack the essentials as storage in residence is very limited.
- Do not send parcels or luggage prior to your arrival as storage or security for these items cannot be guaranteed. Items that arrive before you move in will be returned to the sender.
Park your vehicle
- View the map for free parking locations on North Campus and Résidence Saint-Jean during Move In Day.
- Parking will be complimentary on your move-in day. You will be issued a complimentary parking code when you pick up your keys (date - TBD). This will be a single use code valid only on the day you move in and will be monitored by Parking Services. Additional usage of the parking code will result in a $100 parking citation per instance.
- Do not park on the grass or in “no parking” areas.
- Ensure someone is in the vehicle at all times if you are temporarily parked in an emergency access lane so they can move the vehicle if needed; unattended vehicles will be ticketed and/or towed.
- Be courteous – move your vehicle as soon as it is unpacked to allow others to unpack theirs.
- Visit Parking Services to purchase a parking permit for the academic year.
- Reminder: Do not leave items unattended in vehicles or common areas. Vehicles with valuables inside are a prime target for theft.
Pick up your ONEcard
In residence, your ONEcard is used for accessing buildings, dining halls (if you’re on a meal plan), laundry facilities and fitness facilities.
Students can pick up their ONEcard at the ONEcard office in HUB starting August 22 between 8:30am - 4:30pm Monday through Friday. You will need to show your original government-issued ID (digital copies not accepted) and your 7 digit university ID number to receive your ONEcard.
Students moving into Résidence Saint Jean will be provided a temporary access card for Fall Move In. This allows you the flexibility to pick up your ONEcard from North Campus on a more convenient date.
Check in and pick up your keys
Pick up your keys from the David Tuckey Gym in Lister Centre on:
- Monday, August 26, time will be dependent on your surname.
9am - 10am
10am - 11am
11am - 12pm
12pm - 1pm
1pm - 2pm
2pm - 3pm
3pm - 4pm
4pm - 5pm
Once you pick up your keys, find your building on the residence move in map.
Late Arrivals - Alder/Linden, Lister, Peter Lougheed Hall:
- Monday, August 26 after 5pm - key packages will be available from the Student and Guest Services Desk until 10pm that night
- Tuesday, August 27* onward - key packages will be available from the Student and Guest Services Desk for Lister from 8:30am - 10pm daily
*Disclaimer: Students who have not picked up their keys by the end of business hours on Wednesday, September 4 and have not previously notified us of their late arrival beyond that date will have their reservation cancelled on Thursday, September 5.
Pick up your keys from East Campus Commons:
- Wednesday, August 28, time will be dependent on your surname.
9am - 10am
10am - 11am
11am - 12pm
12pm - 1pm
1pm - 2pm
2pm - 3pm
3pm - 4pm
4pm - 5pm
Once you pick up your keys, find your building on the residence move in map.
Late Arrivals:
- Wednesday, August 28 after 5pm - no after hours key pick-up alternate accommodations must be made
- Thursday, August 29 and Friday, August 30 8:30am - 4pm - Key pick-up at East Campus Residence Services Office located in International House (8801 111 Street) - no after hours key pick-up
- Saturday, August 31 - Monday, September 2 - 8:30am - 10pm - Key pick-up at Lister Student and Guest Services desk
-
Tuesday, September 3* and beyond 8:30am - 4:30pm - Key pick-up at East Campus Residence Services Office (108 International House) - no after hourskey pick-ups
East Campus Residence Services Office Hours
*Disclaimer: Students who have not picked up their keys by the end of business hours on Wednesday, September 4 and have not previously notified us of their late arrival beyond that date will have their reservation cancelled on Thursday, September 5.
Pick up your keys from Résidence Saint-Jean :
- Monday, August 26 - 12pm - 4pm
Once you pick up your keys, find your building on the residence move in map.
Late Arrivals:
- Monday, August 26 after 5pm - key packages will be available from the Student and Guest Services Desk in Lister until 10pm that night
- Tuesday, August 27* onward - key packages will be available from the Student and Guest Services Desk for Lister from 8:30am - 10pm daily
*Disclaimer: Students who have not picked up their keys by the end of business hours on Wednesday, September 4 and have not previously notified us of their late arrival beyond that date will have their reservation cancelled on Thursday, September 5.
Pick up your keys from Hoyme Complex:
- Saturday, August 17, time will be dependent on your surname.
10am - 11am
11am - 12pm
12pm - 1pm
1pm - 2pm
2pm - 3pm
3pm - 4pm
Late Arrivals:
On evenings and weekends, please proceed to the Hoyme Complex and call 780-781-0506 to pick up your keys during the time frame below:
- Monday–Friday from 6pm–9pm
- Saturday and Sunday from 1pm–4pm
Once you pick up your keys, find your building on the move in map for Augustana.
Students not taking a class in the first three weeks of the academic year and wishing to check-in at a later date, must email Residence Services at aughouse@ualberta.ca for a check-in date and time. This email address is monitored 9am to 4pm Monday to Friday(excluding holidays).
If you arrive on campus between 9am to 4pm Monday to Friday (excluding holidays), please call 780-679-1163 or head to 2-130 in the Learning Commons.
Please contact Community Support Services at 780-781-0506 for an evening or weekend move in.
Unpack your items
You are responsible for the provided furniture in your room (including your mattress) from the time that you receive your room keys.
- Do not remove or rearrange the furniture in your room. You are responsible for the provided furniture in your room (including your mattress) from the time that you receive your room keys. If items are damaged or removed from your room without being returned, you will be responsible for the charges to replace them.
- Do not take or move furniture in the common areas. These spaces are set up for all residents to enjoy.
Submit any maintenance requests
- Submit a maintenance request if you notice any maintenance, cleanliness, health or safety concerns that need to be addressed.
Review your tenant insurance
- Review your tenant insurance which is included as part of your lease agreement and comes at no additional cost to you. It covers your personal belongings and protects you against loss or damage you may be liable for.
Know your mailing address
- View your mailing address and update any subscriptions or services that require your address.
- Set up Amazon locker delivery to receive Amazon parcels. There are three lockers on campus – one outside Lister, one outside International House and another outside the Saint Joseph’s College women’s residence.
Complete your roommate agreement
- Complete your roommate agreement so you and your roommate(s) understand and acknowledge that you each will follow the rights and responsibilities of residents.
- Read the community expectations to understand what is expected of you while living in a communal environment in a university setting where everyone comes from diverse backgrounds and experiences.
Set up your buzzer
- Connect the buzzer to your phone (available in Graduate Residence and International House) by emailing housing@ualberta.ca with the following:
- Name
- Student ID #
- Address (unit #)
- Phone number (must be local to Edmonton)
- A screenshot or copy of your current phone bill
Set up laundry
- Learn how to use the laundry machines in residence buildings and how to pay for them using your ONEcard or the mobile app.
Meet your community and explore your new home
- Attend your first floor meeting to meet your neighbours and learn more about the community.