
Step 1
CHECK YOUR U OF A EMAIL
- Check your email prior to arriving to ensure you don’t miss any important move in details.
PACK YOUR BELONGINGS
- Review what you can and cannot bring. Only pack the essentials as storage in residence is very limited.
- Do not send parcels or luggage prior to your arrival as storage or security for these items cannot be guaranteed. Items that arrive before you move in will be returned to the sender.
PARK YOUR VEHICLE
- View the map for free parking locations on North Campus and Résidence Saint-Jean during Move In Day. Students moving into Résidence Saint-Jean will be emailed a code to input into the parking machine.
- Do not park on the grass or in “no parking” areas.
- Ensure someone is in the vehicle at all times if you are temporarily parked in an emergency access lane so they can move the vehicle if needed; unattended vehicles will be ticketed and/or towed.
- Be courteous – move your vehicle as soon as it is unpacked to allow others to unpack theirs.
- Visit Parking Services to purchase a parking permit for the academic year.
- Reminder: Do not leave items unattended in vehicles or common areas. Vehicles with valuables inside are a prime target for theft.
Step 4
PICK UP YOUR ONECARD
In residence, your ONEcard is used for accessing buildings, dining halls (if you’re on a meal plan), laundry facilities and fitness facilities.
You must upload your ONEcard photo by August 19 for it to be ready for pickup during Move In Day. If you haven’t uploaded by that date, the ONEcard office will send you an email with a pickup date from their office in HUB.
Students who have never had a ONEcard before can pick up their card at the following locations. You will need to show your original government-issued ID (digital copies not accepted) and 7 digit university ID number to receive your ONEcard.
- David Tuckey Gym in Lister during Move In Day on August 28.
- Riverside Lounge in HUB on select dates between August 24 to September 4 (view FAQs below).
- ONEcard offices in HUB during regular office hours starting September 5.
Students who have had a ONEcard before and need a replacement can get one at the ONEcard offices in HUB or SUB.
Students moving into Résidence Saint Jean will be provided a temporary access card during Move In Day. This allows you the flexibility to pick up your ONEcard from North Campus on a more convenient date.
CHECK IN AND PICK UP YOUR KEYS
Due to limited space, please have no more than one friend or family member join you when picking up your keys.
Keys are being distributed based on the first letter of your last name. Please arrive within the time frame listed below.
North Campus
Pick up your keys from the David Tuckey Gym in Lister (first-year students and Schäffer Hall upper-year students) or East Campus Commons (upper-year students)
9–10 a.m.
10–11 a.m.
11 a.m.–12 p.m.
12–1 p.m.
1–2 p.m.
2–3 p.m.
3–4 p.m.
4–5 p.m.
Arriving late?
- First-year students
- August 28: Student & Guest Services Desk in Lister Centre between 6–10 p.m.
- August 29 onward: Student & Guest Services Desk in Lister Centre between 8 a.m.–10 p.m.
- Upper-year students
- August 28: Students arriving after 5 p.m. must arrange alternative accommodations (e.g. hotel) for the night and will be able to move in the following day.
- August 29–September 1: Residence Services Office in International House between 9 a.m.–6 p.m.
- September 2–4: Student & Guest Services Desk in Lister Centre between 8 a.m.–10 p.m.
- September 5 onward: Residence Services Office in International House between: 9 a.m.–4 p.m, Monday to Friday.
Once you pick up your North Campus or RSJ keys, find your building on the map for North Campus and Residence Saint Jean.
Résidence Saint Jean
Pick up your keys from the front desk in Résidence Saint-Jean.
Résidence Saint-Jean residents may pick up your keys anytime between 12 p.m - 4 p.m. on August 28.
Arriving late?
Contact us at housing@ualberta.ca to make an appointment for alternative pick up.
Once you pick up your North Campus or RSJ keys, find your building on the map for North Campus and Residence Saint Jean.
Augustana
Pick up your keys from the front of the Hoyme Complex10–11 a.m.
11 a.m.–12 p.m.
12–1 p.m.
1–2 p.m.
2–3 p.m.
3–4 p.m.
International Students *Registered in International Student Orientation
New international students that are registered in International Student Orientation may arrive on Tuesday/Wednesday, August 15/16. You MUST be registered for International Student Orientation AND email aughouse@ualberta.ca to move in early.
Indigenous Students *Registered in Indigenous Student Orientation
New indigenous students that are registered in Indigenous Student Orientation may arrive on Tuesday/Wednesday, August 15/16. You MUST be registered for Indigenous Student Orientation AND email aughouse@ualberta.ca to move in early. Connect with the Indigenous Students Office for more information about the orientation.
Arriving late?
Contact us via email at aughouse@ualberta.ca to make an appointment to move in.
Sundays, beginning August 20 1:00 PM - 4:00 pm
Monday, August 21- Friday, August 25
- 9:00 AM - 12:00 PM (noon)
- 1:00 PM - 4:30 PM
- 6:00 PM - 9:00 PM
Once you pick up your keys, find your building on the map for Augustana.
Step 6
UNPACK YOUR ITEMS
You are responsible for the provided furniture in your room (including your mattress) from the time that you receive your room keys.
- Do not remove or rearrange the furniture in your room. You are responsible for the provided furniture in your room (including your mattress) from the time that you receive your room keys. If items are damaged or removed from your room without being returned, you will be responsible for the charges to replace them.
- Do not take or move furniture in the common areas. These spaces are set up for all residents to enjoy.
Step 7
SUBMIT ANY MAINTENANCE REQUESTS
- Submit a maintenance request if you notice any maintenance, cleanliness, health or safety concerns that need to be addressed.
Step 8
TENANT INSURANCE
- Review your tenant insurance which is included as part of your lease agreement and comes at no additional cost to you. It covers your personal belongings and protects you against loss or damage you may be liable for.
Step 9
KNOW YOUR MAILING ADDRESS
- View your mailing address and update any subscriptions or services that require your address.
- Set up Amazon locker delivery to receive Amazon parcels. There are three lockers on campus – one outside Lister, one outside International House and another outside the Saint Joseph’s College women’s residence.
Step 10
COMPLETE YOUR ROOMMATE AGREEMENT
- Complete your roommate agreement so you and your roommate(s) understand and acknowledge that you each will follow the rights and responsibilities of residents.
- Read the community expectations to understand what is expected of you while living in a communal environment in a university setting where everyone comes from diverse backgrounds and experiences.
Step 11
SET UP YOUR BUZZER
- Connect the buzzer to your phone (available in Graduate Residence and International House) by emailing housing@ualberta.ca with the following:
- Name
- Student ID #
- Address (unit #)
- Phone number (must be local to Edmonton)
- A screenshot or copy of your current phone bill
Step 12
SET UP LAUNDRY
- Learn how to use the laundry machines in residence buildings and how to pay for them using your ONEcard or the mobile app.
Step 13
MEET YOUR COMMUNITY AND EXPLORE YOUR NEW HOME
- Attend your first floor meeting on Monday, August 28 at 5:30pm to meet your neighbours and learn more about the community.
- Attend residence orientation to meet the larger residence community, discover the academic and personal supports available to you and learn about the residence cohorts that you can join.
- Enjoy your meal plan starting Monday, August 28. $10 wristbands will be available between August 28–September 1 for family and friends to join you in the dining hall.
Step 14
VIEW YOUR ORIENTATION SCHEDULE
- The orientation schedule is in Google Calendar. View the BaseCamp schedule (first-year students and Résidence Saint Jean) or view the Ascent schedule (upper-year residents).
Step 15
PARENT AND FAMILY INFORMATION SESSION
- Attend one of our parent and family information sessions to ask any questions you may have to representatives of Residence Life, Residence Occupancy and U of A Protective Services. The sessions will be held on online via Zoom on Thursday August 31 at 8 a.m. MST and 6 p.m. MST. Sign up to receive a link to join.