Open House FAQs

• Are the facilities at Open House accessible?
  All University of Alberta buildings have physically accessible ground level entrances with door paddles, elevators, and accessible washrooms.
• Can I change or cancel my pre-registration once I've signed up?

  Yes. In advance of Open House, log in to Eventbrite or check your email confirmation, go to the Tickets page, and locate your order. Click your order to view order details, and then select "Cancel Order" to cancel your registration. You’ll receive an email confirming the cancellation.

  On the day of the event, simply come to the Tour Registration booth and we will make the change there.

• Do I have to RSVP to attend Open House?
  No, you do not need to RSVP to attend Open House. However, we encourage you to pre-register for campus, residence, and other facility tours (tour registration will open October 7). You can also plan your day online with our calendar of events, which is posted online in early October.
• I am unable to attend Open House this year. Is that my only chance to visit the U of A?
  Not to worry — you can sign up for a campus tour any time of year! This includes both a tour and a personalized advising session, and is an excellent way to discover everything the U of A has to offer, on your own time.
• I tried to pre-register for a tour but it was full. Will I still be able to go on a tour?
  Yes, there will be plenty of space on tours beyond the pre-registration spots. More spots will be available on October 19 — register online or visit the Tour Registration Desk. Register early as spots will fill up fast!