Student Service Centre


Student Service Centre Winter Closure
The Student Service Centre will be closed starting December 23, 2022, and reopen on January 3, 2023. On December 23, you can reach us in person until 12:00 p.m. or by phone or live chat until 4:00 p.m. After that time, we will not be monitoring email, phone, live chats, or responding to requests until January 3, 2023.
The Online and Continuing Education payment office will close at 2:30 p.m. on December 22 and reopen on January 3, 2023. Online enrollment for Online and Continuing Education courses will close at 12:00 p.m. on December 23 and reopen at midnight on December 30.
We look forward to supporting you in the new year!
If you or someone you know needs support, don’t hesitate to contact our campus services. If you or someone you know is in distress and needs immediate support, please contact the off-campus community support, available 24/7.
Welcome to the Student Service Centre
The Student Service Centre is here to help you make the most of your university journey.
We provide information and access to services to support your academic, financial, mental, and physical well-being. If we can’t answer your questions, we’ll connect you with someone who can.
Student Service Centre Closure - February 22, 2023
The Student Service Centre will be closed to in-person and phone support until 1 p.m. MST on February 22, 2023. We apologize for any inconvenience.
Contact the Student Service Centre
If you have a question about transcripts, course registration, updating your application, financial support and more, look below for the service option that works best for you.
If you are a current student and have a question about course requirements for your program, get in touch with an advisor from your home faculty. For contact information, visit the Colleges + Faculties web page.
The average wait times for our services are updated at the start of each week. Please note that these are estimates based on service times from the previous week. Actual wait times may vary.
Other Services Available

First Peoples House
The First Peoples' House provides an environment of empowerment for First Nations, Métis, and Inuit learners to achieve personal and academic growth. (Image: As We Gather by Jerry Whitehead)

International Services Centre
The International Services Centre is your gateway to the world. Connect with ISC for education abroad experiences, immigration and intercultural advising, the Certificate in International Learning, and more.

Graduate Students
The Faculty of Graduate Studies and Research (FGSR) offers a variety of support services for graduate students including funding, professional development, thesis support and convocation.

Academic Advising
Faculty advisors can help you with academic support for questions regarding program planning, course selection, academic appeals and more.
Chat with a Current Student
If you have questions about student life at the University of Alberta, you can now connect directly with a current UAlberta Ambassador to get their perspective. Select an ambassador to message below!
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SERVICES SEARCH
Search the most popular services and resources from the Dean of Students and the Registrar's Office. More services will be added soon.
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Our commitment to equity, diversity and inclusion
At the University of Alberta, we are dedicated to achieving a more diverse, equitable, accessible, and inclusive environment for all who learn, live, and work within our community – an environment characterized by a fundamental shared commitment to respectful engagement and human dignity. We value the student experience and academic freedom, and welcome and support a diversity of perspectives.