Counselling & Clinical Services

Welcome to Counselling & Clinical Services

Service Notice: 

Due to the Myer Horowitz Theatre construction, CCS has temporarily relocated to SUB 0-11 through July 2022. In-person services are available, in moderation, at this new location. Remote options will remain available for all services. Reception will be accessible in-person or by phone from 8:00 AM - 4:00 PM daily throughout the duration of the renovation. Satellite psychologists will continue to see clients in their designated satellite locations.


Please Note: 

  • In order to access remote services, students must (a) be in Alberta at the time of the appointment, and (b) be in a secure and confidential location in their home. Remote appointments cannot be accessed while on campus, in public spaces, or other locations that do not meet the confidentiality requirements we uphold. In some instances, a clinician may need to modify the modality of the appointment due to treatment efficacy or personal needs. 
  • In accordance with current College of Alberta Psychologists and the College of Physicians and Surgeons of Alberta guidelines, masks remain mandatory for the duration of your visit to CCS. Clients who choose not to wear a mask will be offered remote alternatives for services. 

An Initial Consultation (IC) is the first step in accessing services at CCS for any student that is new or has not been seen in the previous four months. During an IC, you share your reasons for seeking help with a mental health clinician, and then collaboratively discuss a plan for how to work with your challenges. For more information about the IC, please click here.

Students who currently reside in Alberta can book an IC by calling CCS reception at 780-492-5205 on weekdays, between the hours of 8:00 a.m. – 4:00 p.m. As our service is experiencing unprecedented demand this year, and we have been unable to book many students with an IC and/or follow-up counselling, please also consider accessing the other free mental health resources available to you, which may include:

  • Undergraduate Students: EmpowerMe 
  • Graduate Students: Homewood Health
  • Any questions about your SU insurance coverage for mental health services can be answered here: at www.studentcare.ca or by calling 1-866-795-4430, Mon-Fri 9-5 pm.

U of A students who do not currently reside in Alberta can access mental health supports through their insurance plans:

International Students living outside of Canada: See resources here.


Urgent or Crisis Situations
Please note that because IC appointments are booked up to 72 hours in advance, they are not meant for urgent or crisis situations. If you are in crisis or in need of immediate support, please phone ACCESS 24/7 at 780-424-2424, ext 2, the Kids Help Phone at 1-800-668-6868, or the 24 Hour Distress Line at 780-482-4357.


Counselling & Clinical Services aims to provide accessible and compassionate psychological and psychiatric services to U of A students. Using a short-term therapy model, we help students improve their personal, social, and academic well-being. We offer consultative services to the University of Alberta community, like opportunities for faculty and staff to consult with us regarding students of concern, as well as provide supervision and training to graduate students in psychology. 


Contact Us

SUB 0-11 (Temporary Location) | Phone: 780-492-5205

Reception Hours:

Monday - Friday: 8:00 a.m. - 4:00 p.m.

Service Hours:

Monday, Thursday, & Friday: 8:00 a.m. - 4:00 p.m.
Tuesday & Wednesday: 8:00 a.m. - 7:00 p.m.

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