Counselling & Clinical Services

We are open

We're here to support you! We may be working remotely but we're still "here" to provide you with the services that you need.


Please go to the COVID-19 (novel Coronavirus) Information page for the university's latest updates.


Learn how to manage the emotional and psychological impacts related to COVID-19.


Service Notice: July 2, 2020

Counselling & Clinical Services (CCS) is happy to announce that we will be resuming Initial Consultations (IC) and on-going counselling as capacity allows, as of July 2, 2020. At that time, we will cease offering single-session appointments. All our services - including individual and group counselling, ICs, and psychiatric appointments - will continue to be conducted through telehealth only throughout the Fall 2020 semester (i.e., over the phone or video).

An IC is the first step in accessing services at CCS for any student that is new or has not been seen in the previous four months. During an IC, you share your reasons for seeking help with a mental health clinician, and then collaboratively discuss a plan for how to work with your challenges. For more information about the IC, please click here

Any U of A student currently residing in Alberta can book an IC by calling reception at 780-492-5205 from 8:00 a.m. to 4:00 p.m., Monday through Friday. U of A students who do not currently reside in Alberta can connect with doshelp@ualberta.ca for additional support. 

Urgent or Crisis Situations
Please note that because IC appointments are booked up to 72 hours in advance, they are not meant for urgent or crisis situations. If you are in crisis or in need of immediate support, please phone ACCESS 24/7 at 780-424-2424, ext 2, the Kids Help Phone at 1-800-668-6868, or the 24 Hour Distress Line at 780-482-4357.

We look forward to hearing from you!


Counselling & Clinical Services aims to provide accessible and compassionate psychological and psychiatric services to U of A students. Using a short-term therapy model, we help students improve their personal, social, and academic well-being. We offer consultative services to the University of Alberta community, like opportunities for faculty and staff to consult with us regarding students of concern, as well as provide supervision and training to graduate students in psychology. 


Contact Us

2-600 SUB | Phone: 780-492-5205

Reception Hours
Monday to Friday: 8:00 a.m.–4:00 p.m.

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