Counselling & Clinical Services

Notice: CampusReady Pass Required

When visiting CCS for in-person appointments and visits, be prepared to show your CampusReady pass. A CampusReady pass is required to access campus spaces, services or events. For more information, visit the CampusReady website.

Welcome to Counselling & Clinical Services

Service Notice: 

Starting Monday, September 13, CCS will temporarily relocate to SUB 0-11 for the duration of the 2021-2022 academic year due. In-person services will be available, in moderation, at this new location. Remote options will remain available for all services. Reception will be accessible in-person or by phone from 8:00 AM - 4:30 PM daily throughout the duration of the renovation. Satellite psychologists will continue to see clients in their designated satellite locations.


Please Note: 

  • All Fall 2021 mental health workshops will be offered online through Zoom. Therapy groups will be offered both in-person and online, with the format outlined to clients prior to registration and remaining consistent throughout the duration of the group. For more information on groups and workshops, please visit the respective websites. 
  • In order to access remote services, students must (a) be in Alberta at the time of the appointment, and (b) be in a secure and confidential location in their home. Remote appointments cannot be accessed while on campus, in public spaces, or other locations that do not meet the confidentiality requirements we uphold. In some instances, a clinician may need to modify the modality of the appointment due to treatment efficacy or personal needs. 
  • In accordance with current College of Alberta Psychologists and the College of Physicians and Surgeons of Alberta guidelines, masks remain mandatory for the duration of your visit to CCS. Clients who choose not to wear a mask will be offered remote alternatives for services. 

An Initial Consultation (IC) is the first step in accessing services at CCS for any student that is new or has not been seen in the previous four months. During an IC, you share your reasons for seeking help with a mental health clinician, and then collaboratively discuss a plan for how to work with your challenges. For more information about the IC, please click here

Students can book an IC by:

Calling CCS reception at 780-492-5205

  • Monday, Thursday, and Friday: 8:00 a.m. -  4:30 p.m.
  • Tuesday and Wednesday: 8:00 a.m. - 7:00 p.m.

U of A students who do not currently reside in Alberta can connect with doshelp@ualberta.ca for additional support or visit this website to learn about various service options.  


Urgent or Crisis Situations
Please note that because IC appointments are booked up to 72 hours in advance, they are not meant for urgent or crisis situations. If you are in crisis or in need of immediate support, please phone ACCESS 24/7 at 780-424-2424, ext 2, the Kids Help Phone at 1-800-668-6868, or the 24 Hour Distress Line at 780-482-4357.

We look forward to hearing from you!


Counselling & Clinical Services aims to provide accessible and compassionate psychological and psychiatric services to U of A students. Using a short-term therapy model, we help students improve their personal, social, and academic well-being. We offer consultative services to the University of Alberta community, like opportunities for faculty and staff to consult with us regarding students of concern, as well as provide supervision and training to graduate students in psychology. 


Contact Us

SUB 0-11 (Temporary Location) | Phone: 780-492-5205

Reception Hours:

Monday - Friday: 8:00 a.m. - 4:30 p.m.

Service Hours:

Monday, Thursday, & Friday: 8:00 a.m. - 4:30 p.m.
Tuesday & Wednesday: 8:00 a.m. - 7:00 p.m.

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