Counselling & Clinical Services

We are open

We're here to support you! We may be working remotely but we're still "here" to provide you with the services that you need.

Please go to the COVID-19 (novel Coronavirus) Information page for the university's latest updates.


Service update - March 30, 2020

This is a challenging time for the University of Alberta community, and Counselling & Clinical Services is making necessary changes in order to support as many students as possible while we work remotely as a result of COVID-19. Effective Monday, March 30, we will begin providing single-session, supportive counselling via telephone in lieu of our regular on-going counselling and initial consultation services. Single-session does not mean you only get to have one appointment! We will treat each session as a single moment of help and support, and if you need more than one session you can call and book another appointment as needed.

Any U of A student currently residing in Alberta can set up a supportive counselling session by contacting CCS reception at 780-492-5205 from 8:00 AM - 4:00 PM, Monday through Friday. Please note that these appointments are not meant for urgent or crisis situations; if you are in crisis or in need of immediate support, please phone ACCESS 24/7 at 780-424-2424, the Kids Help Phone at 1-800-668-6868, or the 24 Hour Distress Line at 780-482-4357. 

Suspending our ongoing counselling and Initial Consultation services was a difficult decision. We will resume these services as quickly as the situation allows us to. 

If you are an existing CCS client, please note that any therapy appointment scheduled on or after March 30, 2020, has been cancelled. We encourage you to access a single-session at any time you need support. We sincerely apologize for having to disrupt your ongoing therapy. Please note that all psychiatric follow-up appointments remain as scheduled and have not been changed. 

Counselling & Clinical Services aims to provide accessible and compassionate psychological and psychiatric services to U of A students. Using a short-term therapy model, we help students improve their personal, social, and academic well-being. We offer consultative services to the University of Alberta community, like opportunities for faculty and staff to consult with us regarding students of concern, as well as provide supervision and training to graduate students in psychology. 

Why seek help

There are many reasons why you might want to visit us. Some common issues that students come to us with are depression, social anxiety, self-harm, grief, disordered eating, relationship problems, perfectionism, and adapting to life in Canada. Our goal is to help you overcome the challenges currently impacting your mental health so you're able to have the best possible experience at the U of A.

Initial Consultations

Initial consultations (ICs) are the first appointment that students have prior to accesssing individual counselling, psychiatric, or group therapy services (drop-in workshops don't require an individual consultation). 

Whether you are a student or faculty/staff member, we may be able to help with the various services we offer.

Upcoming Drop-In Workshops

Ssafe Spaces: This is a supportive place for LGBTQ students