Counselling & Clinical Services

New Workshop for Fall 2021

Refresh! Restart! Coming Back to Campus in the Context of COVID
Take part in this online workshop designed to help you anticipate some of the most likely challenges that members of the U of A community may have in returning to campus following the COVID-19 pandemic closure.

Learn More View the Resource Guide

Welcome to Counselling & Clinical Services

All of our services - including individual and group counselling, ICs, and psychiatric appointments - will continue to be conducted through telehealth only throughout the Summer 2021 semester (i.e., over the phone or video).

An Initial Consultation (IC) is the first step in accessing services at CCS for any student that is new or has not been seen in the previous four months. During an IC, you share your reasons for seeking help with a mental health clinician, and then collaboratively discuss a plan for how to work with your challenges. For more information about the IC, please click here

Any U of A student currently residing in Alberta can book an IC by:

Calling CCS reception at 780-492-5205
Monday, Thursday, and Friday: 8:00 a.m. -  4:30 p.m. (until 4:00 p.m., May - August)
Tuesday and Wednesday: 8:00 a.m. - 7:00 p.m.

U of A students who do not currently reside in Alberta can connect with doshelp@ualberta.ca for additional support or visit this website to learn about various service options.  


Urgent or Crisis Situations
Please note that because IC appointments are booked up to 72 hours in advance, they are not meant for urgent or crisis situations. If you are in crisis or in need of immediate support, please phone ACCESS 24/7 at 780-424-2424, ext 2, the Kids Help Phone at 1-800-668-6868, or the 24 Hour Distress Line at 780-482-4357.

We look forward to hearing from you!


Counselling & Clinical Services aims to provide accessible and compassionate psychological and psychiatric services to U of A students. Using a short-term therapy model, we help students improve their personal, social, and academic well-being. We offer consultative services to the University of Alberta community, like opportunities for faculty and staff to consult with us regarding students of concern, as well as provide supervision and training to graduate students in psychology. 


Contact Us

2-600 SUB | Phone: 780-492-5205

Reception Hours 

September - April:
Monday, Thursday, & Friday: 8:00 a.m. - 4:30 p.m.
Tuesday & Wednesday: 8:00 a.m. - 7:00 p.m.

May - August: 
Monday to Friday: 8:00 a.m. - 4:00 p.m.
Tuesday & Wednesday: 8:00 a.m. - 7:00 p.m.

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