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Emergency / CRISIS Contact Information

Call 911 if there is an immediate risk of harm to yourself or others.

If you, or someone you know, is thinking about suicide, call the Edmonton and Area Distress Line at 780‑482‑4357. Support is available 24 hours a day, 7 days a week.

Crisis diversion: 780‑492‑5050

Non-emergency security concerns: 780‑492‑5050

Transit safety and security concerns: 780‑442‑4900

U of A Emergency Information and Procedures  - Find procedures, updates and information during an emergency.

Immediately available External supports + services

Listed below are off-campus and community services that are available by telephone and/or online chat 24 hours a day, 7 days a week.

  • Health Link Alberta 8‑1‑1
    Quick and easy advice from a registered nurse.
  • Kids Help Phone 1‑800‑668‑6868
    Bilingual and anonymous counselling and referral for youth under 22.
  • Sexual Assault Centre of Edmonton Support Line 780‑423‑4121
    Confidential line for anyone affected by sexual violence, or anyone supporting someone affected by sexual violence.
  • Suicide Crisis Helpline 9-8-8
    Call or text 9-8-8, every day of the year, to get help in English or French for yourself or someone else who is thinking about suicide.
  • Trans Lifeline 1‑877‑330‑6366
    Hotline dedicated to the well-being of transgender people.

Supports + Services at the U of A

These U of A supports and services are available Monday to Friday during regular office hours. Visit the links below to learn more about services provided and hours of operation.

On-Campus Mental Health Support

Book a one-on-one discussion with a Wellness Supports Social Worker to get connected to the mental health resources that are right for you.

On-Campus Academic Support

Access Academic Success Centre resources and services to maximize your academic success.

Witness an On-Campus Non-Emergency?

Call Protective Services at 780‑492‑5050, or submit an incident report online.