Emergency Information and Procedures
Heat Warning
June 8, 2023: Environment Canada has issued a heat warning for the City of Edmonton, City of Camrose and surrounding areas. U of A campus operations are continuing as normal. Watch for symptoms of heat stroke or heat exhaustion, drink more water, consider rescheduling outdoor activities to cooler hours of the day, and take breaks from the heat by spending time in cooled indoor or shaded spaces when possible, until the heat warning is lifted.
Alberta Wildfires
June 5, 2023: The Province of Alberta has ended the state of emergency, but all resourcing and support remains in place. The University of Alberta will continue to closely monitor the wildfire season in the province. Information and support also continues to be available for U of A community members.
Emergency Contacts
Fire, Police, Ambulance, or Hazardous Spills
CALL 911, then call U of A Protective Services at 780-492-5050 (24hrs).
In the Field or International Locations
Call local emergency services, then call U of A Protective Services at 780-492-5050 (24hrs).
Urgent Maintenance Needs
Campuses: Call Campus Control Centre at 780-492-4833 (24hrs)
Residences: Call the RA on Shift during regular hours or 780-492-4833 after hours
Non-Emergency Reporting
Theft and Safety concerns
Call 780‑492‑5050 for U of A Protective Services (24hrs).
For Workplace Health and Safety or Environmental Concerns
Visit the Health, Safety and Environment website.
General Maintenance Needs
Campuses: Submit a Maintenance Request
Residences: Submit through your Residence Account
Did you know?
Active shooter events are extremely rare in Canada, but they have occurred. The U of A has an active shooter emergency procedure that tells you what to do should such an event take place on campus.
Procedures
Related Offices
- Emergency Management Office: oem.manager@ualberta.ca | Website
- Health, Safety and Environment: ehs.info@ualberta.ca | Website
- Maintenance Desk: Submit Online | 780-492-4833
Campus Information
- Augustana Protective Services: 780‑608‑2905 | Website
- Augustana Maintenance Desk: 780‑679‑1523
- Enterprise Square Emergency Procedures (pdf)
- Enterprise Square Security: 780‑428‑1541
- Enterprise Square Maintenance: 1‑866‑254‑5349
Additional Resources
- Emergency Preparedness and Response
- Immediate Student Support Services
- Environment Canada Public Weather Alerts
- Safewalk: 780‑492‑5563 | Website
- Alberta Poison & Drug Information Service: 1‑800‑332‑1414