Emergency Information and Procedures
IN THE EVENT OF AN EMERGENCY
Official information from the University of Alberta regarding emergency situations will always be posted on this page. This information will give you the latest information on the actions you need to take and the latest available details. The U of A will update this page, and others as needed, as the situation changes.
More information on how you'll get emergency alerts and updates »
Emergency Contacts
Fire, Police, Ambulance, or Hazardous Spills
CALL 911, then call U of A Protective Services at 780-492-5050 (24hrs).
In the Field or International Locations
Call local emergency services, then call U of A Protective Services at 780-492-5050 (24hrs).
Urgent Maintenance Needs
Campuses: Call Campus Control Centre at 780-492-4833 (24hrs)
Residences: Call the RA on Shift during regular hours or 780-492-4833 after hours
Non-Emergency Reporting
Theft and Safety concerns
Call 780‑492‑5050 for U of A Protective Services (24hrs).
For Workplace Health and Safety or Environmental Concerns
Visit the Health, Safety and Environment website.
General Maintenance Needs
Campuses: Submit a Maintenance Request
Residences: Submit through your Residence Account
Did you know?
Active shooter events are extremely rare in Canada, but they have occurred. The U of A has an active shooter emergency procedure that tells you what to do should such an event take place on campus.
Procedures
Related Offices
- Emergency Management Office: oem.manager@ualberta.ca | Website
- Health, Safety and Environment: ehs.info@ualberta.ca | Website
- Maintenance Desk: Submit Online | 780-492-4833
Campus Information
- Augustana Protective Services: 780‑608‑2905 | Website
- Augustana Maintenance Desk: 780‑679‑1523
- Enterprise Square Emergency Procedures (pdf)
- Enterprise Square Security: 780‑428‑1541
- Enterprise Square Maintenance: 1‑866‑254‑5349
Additional Resources
- Emergency Preparedness and Response
- Immediate Student Support Services
- Environment Canada Public Weather Alerts
- Safewalk: 780‑492‑5563 | Website
- Alberta Poison & Drug Information Service: 1‑800‑332‑1414