How you access IT support is changing.

Beginning October 30, intake of all IT support and services will transition to the U of A Service Portal and phone support will be available through the Staff Service Centre at 780-492-8000.

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IT Pulse

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IT Support + Services

eClass Support Articles

This knowledge base contains categories of self-help articles and tutorials for eClass.

U of A Service Portal

Search popular support topics, as well as submit, update and review your IT service requests

Reset a Forgotten Password

Reset a Forgotten Password

Forgot your password? We make it easy for you to get connected again. Follow the steps at the link below.


Purchase Software

Access discounted software and hardware for students, staff, faculty and researchers through our online portal.

MyUAlberta App

MyUAlberta App

Stay in touch with University news including events, calendars, contacts, maps, and more! Join your campus community on the app now.

Teaching Toolkit

Teaching Toolkit

Explore a curated list of centrally supported tools, services and resources to improve teaching, learning and assessment.

Research Computing

IST’s Research Computing group collaborates with partners across Canada to deliver access to and support for the digital research infrastructure and research solutions that U of A researchers need – at no cost! Connect with us for a consultation.

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