Labs & Classrooms

Space you require to teach, study, learn and grow. Book space in computer labs and classrooms across the university. Rooms are available with an abundance of seating sizes and software options to accommodate you!

Remote Lab Access

Remote Computer Lab Access

With instruction online for the Fall term, we have decided to proceed with offering remote access using Lab Connect.

Understanding Remote Access

Understanding Remote Access

Learn more about which labs can be accessed remotely, available software, and limitations of the remote environment.

Lab Details

Lab Details

Find the lab that’s right for you. Explore lab capacity, hours, hardware and operating systems, via the lab list below.


Due to Covid-19 and circumstances beyond our control our on-site services have been temporarily suspended. If you have any questions, please contact IST at ist@ualberta.ca or 780-492-9400.

Whether you’re unsure of how to use the technology in a classroom or lab, or you’re interested in trying something new with your class, IST is here to assist you. We offer a variety of services for your classroom, both onsite and remotely, including:

  • Assistance and training with in room technology
  • Assistance and training with remote/online class tools
  • Equipment loans including webcams and microphones
  • Assistance and training on audio/video/web conferencing
  • Lab preparation for exams

For one-on-one training and assistance offered either in-person or remotely, contact us by calling 780-492-9400, or sending an email to ist@ualberta.ca.

Classroom Design

Classroom Equipment Bookings


Labs & Classroom Support

Whether using a computer lab or technology in classrooms, depend on us to maintain technology in classrooms.

How do I book a lab?
Visit the Office of the Registrar’s computer lab bookings page to reserve a lab today!
Note: Lab rentals are available outside of scheduled classes. General Faculties Council courses will not be moved for a lab rental.
How do I book a classroom?
Visit the Office of the Registrar’s page on classroom bookings to reserve a room today!
What are your hours?

Most labs are open 24/7, excluding statutory holidays and university closures. This does not include labs located in libraries or ECHA, which are not open 24/7.

Please refer to the lab details page for the availability of specific locations.

How are labs/classrooms setup?
You can find a diagram showing the basic layout of technology in labs and classrooms here.
Where are the labs located?
A wide range of labs and classrooms are located all across the university; different sizes, layouts, locations and more are available for your use. Take a look at the lab details to find one close to you!
What software is available on lab and classroom computers?

Each lab computer is installed with a standard set of software including Microsoft Office 2010, Internet Explorer, Firefox, and SPSS. If additional software is required, be sure to contact us for more information. Installation charges may apply for on-site support.

Instructors are responsible for verifying that the reserved lab has the required software installed. We can provide support for anyone using a space that doesn’t currently have the operating system you need installed. Contact IST to get started and be sure to know what operating system you are most comfortable with, as well as any other software or hardware requirements you have. A request must be made a minimum of two weeks in advance of the reserved date, and one month for September start of class installs. Please note that installation of any beta, trial, or demo software is not allowed.

Can I print in the labs?
All labs are equipped with printers that offer printing on standard 8.5" x 11" paper. For information on printing costs, procedures, and locations, please visit the ONEcard website.
How do I log onto the computer?

If you are using basic programs that do not need an Internet connection, a login is not necessary. Otherwise, logging in is simple; enter your CCID and password to instantly connect to programs that require an Internet connection.

External organizations who are renting lab space may obtain temporary network access IDs at the start of the course which provide access to any of the software detailed above.

Is there a cost for using the labs?

All General Faculties Council approved University of Alberta courses can use the labs at no cost. If additional software or rentals are required, fees may apply.

If you are visiting from other educational institutions, the following fees will apply:

  • 1 day = $500/day
  • 3-5 days = $400/day
  • 1 week+ = $350/day***

If you are visiting from an external organization, the following fees will apply:

  • 1 day = $1000/day
  • 3-5 days = $800/day
  • 1 week+ = $700/day***

*** plus $110 per hour for software installation/removal and/or on-site technical analyst presence.

Can I bring food into the labs?
In an effort to protect the equipment, food and drinks are not permitted in the labs.
What are the basic features of a technology enhanced classroom?

All of our technology enhanced classrooms are equipped with the same standard setup and software, which includes:

  • Google Earth
  • Microsoft Office 2010
  • Multimedia Players: FLV Player, Quicktime, RealPlayer, VLC Player, Winamp, Windows Media Player
  • PDF Readers: Adobe Reader, Foxit Reader
  • Skype
  • Web Browsers: Internet Explorer, Google Chrome, Mozilla Firefox
  • Write-N-Cite
How can I book a technology enhanced classroom?
All of our classrooms are technology enhanced classrooms! To book, visit the Office of the Registrar's classroom bookings to reserve a centrally scheduled room.
Who do I contact if I’m having issues with lab or classroom technology?

Send us an email at ist@ualberta.ca or reach us through our contact form.

Do you provide support for exams and testing?

For in-person exams, we provide pre-exam checks, upon request, in which we will verify that all of the computers and equipment is running properly prior to your testing date. This service comes at no additional cost, but be sure to engage us at least 48 business hours in advance of your exam.

During online exams, we now provide first-tier phone support for issues related to Zoom, Remote Proctor, and Smart Exam Monitor. Students and instructors can call 780-492-9332 to talk to an analyst during regular University business hours. Second-tier concerns will be escalated to the eClass team.

For more information on online exams, or assistance with setting up your exam, please see eClass’ Online Assessment Overview article or contact them at eclass@ualberta.ca.

Support Hours

Weekdays from 7:30am - 4:30pm
At this time, after hours support on evenings and weekends is not available.


Lab Hours

Most centrally scheduled computer labs on campus will be closed for the Fall 2020 term. For a list of the closed computer labs, please see the Lab Details listing.

NEW: Remote Computer Lab Access


Accessibility

Need accessibility services?
If you, or someone you know, requires accessibility services, including exam accommodations, be sure to contact Accessibility Resources if you are a student, or your departmental HR team if you’re a staff or faculty member.