Engineering Technical Services

engg-technical-services-main-banner.png

Who We Are

Engineering Technical Services aids members of the Faculty of Engineering in the design of new experimental devices, manufacturing and assembly of parts and equipment, the repair and modification of existing laboratory equipment, and programming and materials testing. We offer support for research and student activities within the Faculty of Engineering.
 
Engineering Technical Services will also support our wider University of Alberta community dependent on availability. Groups may reach out to enggtechservices@ualberta.ca to inquire further.

Our Services

untitled-design-4.png
Machine Shop

The Machine Shop is here to help students and researchers define, design, manufacture, and assemble their projects with our wide range of machines, tools, and resources.

Learn More
untitled-design-3.png
Electrical Shop

The Electronics Shop provides consultation, electronic design, programming, and fabrication services. Modification and repair of scientific apparatus is also available.

Learn More
blue-instatron-resized.png
Materials Testing Lab

The Materials Testing Lab supports research and individual projects through a variety of hands-on experimental testing techniques, design, planning and best practices.

Learn More

Ready to work together?

Need a quote, design consultation, or an appointment? To move forward with your project, please review the following:

Talk to your supervisor about your upcoming project.

Gather information and supporting documentation to help define your project and provide the entire scope.

This can include:

  • Detailed CAD drawings
  • 3D Models / Assemblies
  • Project specifications (pressure, temperature, environment characteristics, etc)
  • Detailed hand sketches
  • Annotated photos
  • Description of required equipment
  • Materials and tools required

Would you like to get in touch?

Reach out via our inbox:

Email Us


Want to talk to someone in person?

Drop by the front office in MECE 1-19

customer-service-desk-map.png

Ready to engage with us?

Submit a request

Frequently Asked Questions (FAQ)

  1. A service request number is generated, so the request can be identified and tracked.

  2. An email summarizing the information is sent to enggtechservices@ualberta.ca, alerting the staff of the proposed project.

  3. If there are supporting files to be included with the project, a Google Drive folder will be shared to upload your files.

  4. If a work request was submitted, an email is sent to the Account Holder for approval.

  5. The request will be reviewed by the team and moved into the appropriate work queue.

As of August 1, 2026, Engineering Technical Services will have three options for billing:

  1. Time and Materials: the labour, materials, and consumables used will be charged to the job. The internal shop rate is $75 / hr, and there is no markup on materials.

  2. Hard Quote: we will provide a fixed quoted price for your project. Your project scope must be fully defined. In some instances, such as unknown materials or unproven operations, we may not be able to provide a hard quote.

  3. Budget Estimate: we provide an estimated cost for your project. You will be charged the actual time and materials up to a maximum of 130% of the estimated cost.

Please allow for additional time for quotes and estimates. Time to produce these will vary depending on project scope and ETS workload.

The lead time at Engineering Technical Services varies depending on the work queue. If you want an update on your project lead time, please send an email through your service request thread or send an email to enggtechservices@ualberta.ca. 

If you have an urgent need, please let us know your timeline and circumstances as soon as possible. We work on a first in first out system - accommodating urgent requests is usually possible but not guaranteed. Be sure to include the request number and the word "URGENT" in the subject line.

You can email us (enggtechservices@ualberta.ca) about your project. For the quickest response either use the current email thread about your project or send a new email with work requisition number in the subject line.

Inquiries to our inbox typically receive a response within one business day.

Unforeseen project delays and changes in scope may occur. If this occurs, you and the account holder will be notified as soon as possible.

We are currently in a transition period to a new ERP system. 

For the month of August, we will be wrapping up billing from our previous ERP system. 

Future work will be billed within 10 business days of job completion. The account holder will be notified of the total project cost in the form of a summary of charges.

While we certainly don't want to discourage pursuing passion projects as part of your academic journey, our mandate is to support research and course delivery. We are therefore unable to provide support for personal projects.

The Elko Engineering Garage is a great resource for University of Alberta students and staff working on personal projects, while also learning to run a wide variety of equipment, free of charge.