Contact Us

Mailing Address

Shared Services

Enterprise Square
10230 Jasper Avenue
Edmonton, AB T5J 4P6

Contact the AVP office by email: ssavp@ualberta.ca


Staff Directory (Office of the Associate Vice-President)

Ria Ames

Associate Vice-President (Shared Services)
ssavp@ualberta.ca

Raylene Pearson

Executive Coordinator
ssavp@ualberta.ca

Jay Suathim

Strategic Initiatives Officer
jutharat@ualberta.ca


Staff Service Centre

The Staff Service Centre supports you with your HR, Finance and Information Technology related questions and issues, including matters related to payroll, travel expenses, computer, software issues and much more. Contact the Staff Service Centre.

Enterprise Square Building Access

For building access or non-urgent issues with buildings, contact 780-428-1541. Learn more.

Distribution Services

Distribution Services manages university logistical operations, including receiving, delivery, shipping, mail, office moves and the storage and transport of goods, including cryogenic. They also administer equipment and manage the tracking of university assets. Learn more

Student Service Centre

The Student Service Centre helps students make the most of their university journey. They provide information and access to services to support your academic, financial, mental and physical well-being. Contact the Student Service Centre.

Enterprise Square Maintenance Requests

To report urgent and general maintenance, cleaning or accessibility issues, submit a ticket to ClikFix.

U of A Protective Service

For emergencies, call 911. To contact UAPS dispatch at a non-emergency line, call 780-492-5050.