Shared Services

Shared Services Notices

New Payment Plan Pilot for International Students

July 23, 2026
Updated Billings & Collections Forms

July 23, 2026
Voluntary Personal Leave Plan: Application Open

July 2, 2026
Updated Billing & Collections Forms Available

June 15, 2026
Career Portal Updates

May 19, 2026
UAPP Administration Changes and New Member Portal Launch May 4, 2026

April 28, 2026
FedEx Account Number Update

April 21, 2026
Career Portal Updates

March 3, 2026
Deadlines for travel and expense claims and journal entry requests

February 20, 2026
2025 T4 Tax Slips Now Available

February 20, 2026
Updated Payment Services Forms Available

February 17, 2026
Reminder to Submit 2025 Benefit Claims

February 9, 2026
Finance & Distribution Forms & Checklists Review

February 2, 2026
New Name & Location for the University Cashier’s Office

January 27, 2026
Faculty, MAPS, and Academic Staff Child Care Reimbursement

January 19, 2026
Hiring Managers: Request a Personalized Career Portal Walkthrough

January 13, 2026
Total Compensation Calculator Updated for 2026

January 5, 2026
Important Payroll 2025 Year End Actions and Updates

November 10, 2025
Career Portal: Next Steps

November 4, 2025
Annual support staff spending account allocation

October 23, 2025
Tips and Updates: Navigating the New Career Portal

October 21, 2025
Compensation Disclosure Exemption Application due November 1, 2025

October 9, 2025
The New Career Portal is Live!

October 7, 2025
Countdown to New Career Portal: Go Live Oct 5 to 6

September 29, 2025
Important Notice: Canada Post Service Disruption

September 26, 2025
Oracle Recruiting Cloud - What Employees Need to Know

September 23, 2025
Oracle Recruitment: Blackout Period for Job Postings & Other Important Updates

September 16, 2025
Oracle Recruiting Cloud - What Hiring Managers Can Expect

September 8, 2025
Oracle Recruiting Cloud (ORC) Project - Launch October 5 - 6

September 2, 2025
Update on the Oracle Recruiting Cloud (ORC) Implementation

August 19, 2025
Federal and Provincial Tax Rate Changes

August 19, 2025
Final Updates to HR Forms and Checklists

July 22, 2025
Get Ready for Oracle Recruitment Cloud

July 15, 2025
Updates to Time & Labour Codes & Rates

July 15, 2025
Enhanced Recruitment Support Available for More Roles

June 30, 2025
Important Notice: Preparing for Canada Post Disruption

May 20, 2025
Latest Updates to HR Forms

April 15, 2025
New Streamlined Over-age Dependent Benefit Declaration Process

April 15, 2025
Annual Department Budget Table (DBT) Rollover in PeopleSoft HCM

March 31, 2025
Benefit cost rates have been updated, effective April 1, 2025

March 31, 2025
Latest Updates to HR Forms

March 11, 2025
New Email Sender for Staff Service Centre/Shared Services Ticket Notifications

March 4, 2025
Enhanced Options to Contacting the Staff Service Centre

February 25, 2025
Deadlines for travel and expense claims and journal entry requests

February 25, 2025
2024 T4 Tax Slips Now Available

February 21, 2025
Reminder to Submit 2024 Benefit Claims

February 11, 2025
Pending Claims to be deleted from PeopleSoft on Feb. 10

February 4, 2025
Faculty, MAPS, and Academic Staff child care reimbursement

January 21, 2025
Total Compensation Calculator Updated for 2025

January 6, 2025
GST Break: Impacts to PCard Reconciliation & Expense Claims

December 13, 2024
Important Payroll Year End Actions

December 10, 2024
Reminders & Deadlines: Shared Services Winter Closure 2024

December 9, 2024
Updates to Labour Market Impact Assessments Wage Requirements

December 9, 2024
Enhanced HR Forms for Academics and MAPS Employees

December 9, 2024
Guidance for Supervisors: Managing Medical Documentation

December 2, 2024
Notice: Preparing for Canada Post Disruption

November 8, 2024
Cashier Office: New Hours and Winter Closure

November 8, 2024
Annual support staff spending account allocation due November 22

October 29, 2024
Compensation Disclosure Exemption Application due November 1

October 15, 2024
NEW Medical and General Illness Leave Process: What You Need to Know

September 4, 2024
Paid Closure in Observance of the National Day for Truth and Reconciliation

September 3, 2024
Updated Legal Name Change Process for Faculty and Staff

August 19, 2024
Some HR forms are changing - here is what you need to know.

July 30, 2024
General Administrator Bootcamp sessions now open for registration!

July 29, 2024
Form Updates: Journal Entry Request & P-card

July 19, 2024
Cashier’s Office closed Fridays from July 19 to August 23, 2024

July 17, 2024
Voluntary Personal Leave Plan: Application open

June 19, 2024
The New Foreign Visitor Category Assessment Application is live

May 28, 2024
Launching Soon - Foreign Visitor Category Assessment Application

May 14, 2024
Managing the Three-Hour Minimum Rule

May 8, 2024
Call-Back Time Code Available to Employees

May 1, 2024
Improved Pay Action Forms

April 24, 2024
System updates to streamline the appointment process

April 3, 2024
System updates to streamline the appointment process - Coming soon

March 21, 2024
Ensure your travel & expense claims aren’t “pending” in advance of the March 16 submission deadline

March 5, 2024
Dos and Don’ts to Help Your Travel & Expense Claims Get Processed Faster

February 27, 2024
2023 T4 Tax Slips Now Available

February 20, 2024
Chat with the new and improved Vera

A new addition to Staff Service Centre support

February 20, 2024
Upcoming Changes to your 2023 T4 and T4A Tax Slips

February 6, 2024
Shared Services welcomes new Talent Acquisition team members

January 31, 2024
Faculty, MAPS, and Academic Staff Child Care Reimbursement

January 16, 2024
Total Compensation Calculator Update

January 16, 2024
Effective Feb. 15 all student payment inquiries to be directed through the Student Service Portal

January 9, 2024
2024 Canada Summer Jobs wage subsidy applications due by January 10, 2024

December 13, 2023
Important Payroll 2023 Year End Actions and Updates

December 13, 2023
Shared Services Winter Closure

December 12, 2023
Updates to the Alfresco Processing System (APS) for MAPS Appointments

December 8, 2023
New Moving and Relocation Resources

New reference materials to help navigate the Moving & Relocation process

December 4, 2023
New Staff Service Centre web page to launch November 30

November 24, 2023
New way to access IT support and services beginning Oct. 30

October 10, 2023
Compensation Disclosure Exemption Application due November 1

Learn more about exemption and the application process.

October 10, 2023
New Reports To/Supervisor ID Change Request Form

New form replaces Reports To/Supervisor ID application

September 8, 2023
New HRDF Application Coming in September

September 5, 2023
New Process for Adding a New Supplier and Updating Supplier Records

August 30, 2023
Voluntary Personal Leave Plan - Apply by July 25

June 5, 2023
Federal Government Labour Disruption

April 19, 2023
Benefit cost rates have been updated, effective April 1, 2023

April 17, 2023
Amendments to Regulations Prohibiting Non-Canadians from Purchasing Residential Properties

April 12, 2023
Total Compensation Calculator Updated for 2023

March 30, 2023
Dos and don’ts to help your claims get processed faster

March 7, 2023
Ensure your travel, expense, personal expense claims aren’t “pending” in advance of the March 17 submission deadline

March 7, 2023
Clarity for researchers on March 17 deadline for travel, expense, and professional expense reimbursement claims

March 7, 2023
2022 T4 tax slips available February 17, 2023

Employees can access T4 and T4A tax slips online using Bear Tracks by February 17, 2023.

February 15, 2023
Updated maternity and parental leave checklists and webpages

To support employees, managers and HR Partners through the maternity and parental leave process, we have created new checklists and updated our web pages.

February 13, 2023
New deadline for travel and expense claims is March 17, 2023

The new deadline to submit travel or expense claims incurred in the 2023 fiscal year is March 17, 2023.

February 6, 2023
*NEW* Self-service tool to check the status of your campus delivery

Starting February 1, U of A clients will be able to track the status of their business deliveries online once they’ve been received and processed at the Distribution Services Centre.

February 1, 2023
2023 Canada Summer Jobs wage subsidy applications due January 12, 2023

December 13, 2022
Important Payroll 2022 year end actions and updates

Updated Payroll Calendar, TD1/TD1AB Tax forms, Public Service Pension Plan (PSPP), statutory deduction changes, and actions for T4s for 2023

December 12, 2022
Shared Services winter closure impacts

Including the Staff Service Centre & Distribution Services

December 9, 2022
PSPP is Going Paperless!

Members required to use online portal YPP to submit forms

December 6, 2022
Mass approval for support staff exception time

November 16, 2022
Compensation Disclosure Exemption Application due November 1

Learn more about exemption and the application process

October 17, 2022
Annual support staff spending account allocation

October 17, 2022
Foreign Visitor Information Sessions May 18 & 30, 2022

May 9, 2022
Benefit cost rates have been updated, effective April 1, 2022

The university pays monthly costs for health coverage, income protection, and more. Rates are reviewed on an annual basis and any updates or changes to rates are effective and published April 1st.

April 19, 2022
HR benefits, services, and support for employees

April 5, 2022
Expense, Travel, and PCard Reminders

April 5, 2022
2021 Tax slips available

March 10, 2022
New steps for recruitment

March 3, 2022
Visitors and recruiting foreign nationals update

February 16, 2022
Reminder to submit 2021 benefit claims

February 16, 2022
New process for appointing and reappointing employees

February 3, 2022
Updates to the Staff Service Centre form

February 2, 2022
A look at the Staff Service Centre's first six months

January 27, 2022
Removal of Timekeeper Access

January 24, 2022
Updates for hiring

January 20, 2022
Opportunity to apply for summer student subsidy by January 26

January 19, 2022
Change of signing authority on finance forms

January 11, 2022
Pension Rates Reduced for 2022

January 11, 2022
Requirement to update your personal information

January 11, 2022
Faculty and staff child care reimbursement

January 11, 2022
Statutory deduction changes

December 15, 2021
Payroll dates calendar updated for 2022

December 15, 2021
University pilots simplified employee appointment process

December 13, 2021
HR completes several process improvements

December 9, 2021
Staff Service Centre introduces phone line for support

December 2, 2021
Finance services transition

December 2, 2021
Embracing self-service technologies

November 4, 2021
HR Services available through the Staff Service Centre

November 4, 2021
Shared Services launches new pilot project

November 2, 2021
Finance services have moved to Shared Services

October 14, 2021
Support staff: allocate health and personal spending accounts by November 15

October 8, 2021
Compensation Disclosure Exemption Application due November 1

Learn more about exemption and the application process.

October 6, 2021
Immigration and relocation support moves to Shared Services unit

September 13, 2021
Hiring announcement: Strategic Initiatives Lead

September 7, 2021
Hiring announcement: Director, Service Innovation

September 7, 2021
Transition to Self-Service Time Entry and Tracking

September 1, 2021
Get to know the new Staff Service Centre

July 29, 2021
Hiring announcement: Director of Finance Services

July 22, 2021
Ask SET Anything: Shared Services Edition recap

July 22, 2021
Staff Service Centre Launches July 26

July 15, 2021
Optimizing Our Campus Spaces: Spotlight on Enterprise Square

June 3, 2021
Shared services stream updates

June 3, 2021
A powerful vision for the new Shared Services team

May 20, 2021
Process redesign: optimizing for the new model

April 22, 2021