EnggIT Services

Welcome to Engineering IT Services!

Engineering IT is here to support the IT needs of engineering researchers. We provide the following technical support and consulting services:

  • Research server and high-performance workstations
  • Purchase and operation of network licenses for research
  • Research application support (e.g. Solidworks, Abaqus)
  • Research file storage and backups (e.g. R drive, NAS)
  • Support for Linux OS on desktops and servers
  • Engineering software for graduate students
  • PCs attached to lab equipment (e.g. Microscopes)
  • Non-standard desktops running research applications

Engineering IT is using Campus IST Service Desk. Requesting IT Service:

  • Service Desk Phone: 780-492-9400, 7:30 am - 6:00 pm (urgent requests are best through phone)
  • Chat with Vera: Vera is a chatbot that is available 24/7 and has access to all our IST web content, as well as our IST knowledge base.
  • Self Service: Find all our knowledge base articles categorized by service.
  • Email: ist@ualberta.ca or through our online form.