Ask SET Anything: Student Services Edition

September 17, 2021 11:00 AM - 12:00 PM

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Join us for another edition of our Ask SET Anything series on Friday September 17, 2021 from 11 a.m. – noon. This event is for staff to ask questions and discover more about student services in the new operating model. 

Learn more and provide feedback with regard to student services restructuring and transitioning, including how student services and the Student Service Centre will operate in the new model. Please register to join the live Zoom meeting using the link below. Note: American Sign Language interpretation will be available. 

For members of the university community who are interested in watching the event, a livestream link is available below.

We look forward to answering your questions during the live event, but you may also submit your questions, suggestions, or comments to the panel here. Questions submitted may be answered during the live event, or posted in the SET FAQ section of the UAT website and the student services stream page when possible.  

The SET team will be hosting regular Ask SET Anything events so be sure to check the UAT consultation page for more information and dates to be released.


The Ask SET Anything: Student Services Edition event will feature the following panel of speakers: 

Todd Gilchrist
Vice President (University Services and Finance)
Chair, Service Excellence Steering Committee (SESC)

Steven Dew
Provost and Vice-President (Academic)

Melissa Padfield
Vice Provost & University Registrar
Administrative Sponsor & Initiative Lead of the Student Services workstream

Barbara Billingsley
Dean, Faculty of Law
Academic Sponsor of the Student Services workstream

Raymond Matthias
Director, Student Services Centre

Rob Munro
Executive Lead, Service Excellence Transformation

Brian Stewart
Program Director, Service Excellence Transformation


Watch the Livestream


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