As stated in UAT's guiding principles, transparency and consultation must be a critical part of the process of transformation. From the onset of the initiative, the UAT team has worked closely with leadership teams and staff across faculties and units to hear their voices and ensure we abide by and honour these principles. We will continue consultation and engagement on the implementation of the new operating model through a combination of town halls, online input, faculty-specific meetings, targeted workshops, focus groups, engagement with unions, and discussions with Dean's Council, the President's Executive Committee—Strategic (PEC-S), General Faculties Council (GFC), and the Board of Governors.

Digital Feedback

Anyone at any time can provide feedback or ask a question using this form or by emailing Answers to frequently asked questions can be found here and feedback collected is shared with the UAT team.

Community Consultations

Through a variety of venues, faculty, staff, students, alumni, and external community members are invited to ask questions, provide feedback, and suggest ideas throughout the development and implementation of the operating model.

Feedback will be collected and shared with UAT Committees and advisory groups and summary reports shared with the community via this website. All town halls and Ask SET Anything events will be recorded and available for viewing at any time. Answers to frequently asked questions are available here.


Ask SET Anything

Other events

Town Halls

Over the first year of UAT (June 2020 - June 2021), nine town halls drew live audiences totalling more than 14,400 and recordings of these town halls have since been viewed more than 56,500 times.

For a full listing of consultation and engagement activity, including results from the ThoughtExchanges please see here.

Pulse Surveys

Pulse surveys provide an opportunity for us to check-in with you and take the overall pulse of our university community during this time of strategic transformation. This survey consists of eight questions and the opportunity to provide feedback, and is sent out on a monthly basis to a random selection of 700 university employees. Your feedback will help guide our approach throughout both the UAT initiative.


There are many regularly scheduled meetings at which U of A for Tomorrow has been and will be included on the agenda. Discussions about restructuring have been and will continue to be regularly held with the U of A Academic Staff Association, Non-Academic Staff Association, Students' Union, Graduate Students' Association, Senate, Alumni Council, and others.

Examples of SET program engagement

  • Development of the service catalogues: The academic and administrative sponsors for each functional workstream led the development of the catalogues, consulting with staff and subject matter experts in each of their respective streams. Learn more »
  • Functional reviews: Staff have been and will continue to be engaged to review each of the activities and services in the service catalogue, and help inform how processes and other functional elements must change or shift to work within the new model.
  • Discovery process: During the first phase of the functional review, the teams connect with functional experts in the respective area to learn more about the current state of processes, discover what work is being done, where, and by whom. Learn more »
  • Process redesign workgroups: Through the formation of workgroups, staff working directly with these processes will have the opportunity to be engaged and provide input into how they are redesigned.