Service Excellence Transformation Updates

Recent Posts

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U of A for Tomorrow Updates: January 21, 2021

U of A for Tomorrow for the week of January 21, 2021

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Recap of Ask SET Anything: HR Edition

A recap of the January 19 event, including the questions asked and answered, further discussion on transitioning and career opportunities, as well...

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U of A for Tomorrow Updates: January 14, 2021

U of A for Tomorrow for the week of January 14, 2021

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Launching IT Stream webpage

The SET team has launched a new webpage to keep you informed about ongoing changes within the IT stream of administrative reorganizations.

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U of A for Tomorrow Updates: December 17, 2020

U of A for Tomorrow for the week of December 17, 2020.

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U of A for Tomorrow Updates: December 10, 2020

U of A for Tomorrow for the week of December 10, 2020.

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Release of SET Transition Plan & FAQs

To provide answers to some of our community's questions surrounding SET, we have prepared a transition plan, which outlines the planning, approach,...

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U of A for Tomorrow Updates: December 3, 2020

U of A for Tomorrow for the week of December 3, 2020.

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New administrative homes for Athletics and Campus & Community Recreation

Athletics and Campus & Community Recreation (CCR) are each moving from the Faculty of Kinesiology, Sport, and Recreation (KSR) to the...

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Release of SET Interim Report

The report includes a review of the work that has been done to date on the SET program and provides the data, analysis, and rationale that informed...

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U of A for Tomorrow Updates: November 26, 2020

U of A for Tomorrow for the week of November 26, 2020.

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New administrative home for Glen Sather Sports Medicine Clinic

The Glen Sather Sports Medicine Clinic will move from the Faculty of Rehabilitation Medicine to Campus Services department in Facilities and...

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October Pulse Survey Results

Every month, the UAT team sends out a short set of questions to a random selection of 700 U of A employees. This survey is an opportunity to take...

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U of A for Tomorrow Updates: November 19, 2020

U of A for Tomorrow for the week of November 19, 2020.

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U of A for Tomorrow Updates: November 12, 2020

U of A for Tomorrow for the week of November 12, 2020.

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Announcement of Vice-Presidential Portfolio Reorganization

President Bill Flanagan announces organizational changes in the vice-presidential portfolios.

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U of A for Tomorrow Updates: October 29, 2020

U of A for Tomorrow for the week of October 29, 2020.

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Board of Governors approves new administrative operating model

On October 16, the U of A Board of Governors approved the new administrative operating model as proposed by the Service Excellence Steering...

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Consultation update

President and Vice-Chancellor Bill Flanagan provides an update on ongoing U of A for Tomorrow consultations.

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U of A for Tomorrow Updates: October 22, 2020

U of A for Tomorrow for the week of October 22, 2020.

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UAT roundtables: Five questions answered

Over the last two weeks, President Bill Flanagan, Provost Steven Dew and SET Executive Lead Robert Munro have been meeting with faculty, staff and...

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The role of UniForum in U of A for Tomorrow

UniForum data collected over the last two years is now more relevant than ever and is proving an important tool in developing U of A for Tomorrow...

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U of A for Tomorrow Updates: October 15, 2020

U of A for Tomorrow for the week of October 15, 2020.

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U of A for Tomorrow Updates: October 8, 2020

U of A for Tomorrow for the week of October 8, 2020.

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Recap of October 6 Town Hall on SET

President Bill Flanagan, Provost Steven Dew, and SET Executive Lead Rob Munro recap this week's consultations on administrative restructuring at...

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Video: Town Hall on Service Excellence Transformation (SET)

On October 6 at 11 a.m., President Bill Flanagan, Provost Steven Dew and Executive Lead Rob Munro hosted a town hall on Service Excellence...

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Clarification on job losses

As was clear from Wednesday’s town hall, there is understandably a high level of concern about job losses at the University of Alberta. It is...

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U of A for Tomorrow Updates: October 1, 2020

U of A for Tomorrow for the week of October 1, 2020.

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Video: Town Hall on Academic Restructuring

On September 30 at 1 p.m., President Bill Flanagan and Provost Steven Dew hosted a town hall on academic restructuring.

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U of A for Tomorrow Updates: September 24, 2020

U of A for Tomorrow for the week of September 24, 2020.

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I've Received a Pulse Survey: Now What?

In the coming months, you might see a pulse survey from our Service Excellence Transformation (SET) team hit your inbox.

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U of A for Tomorrow Updates: September 17, 2020

U of A for Tomorrow for the week of September 17, 2020.

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Staff Advisory Team Announcement

Announcing the Staff Advisory Team, which will provide critical insight as U of A moves through academic and administrative restructuring.

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University of Alberta for Tomorrow Update

President Flanagan provides an update on the work being done and plans for the rest of September 2020.

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Video: Town Hall for Equity-Seeking Groups on University of Alberta for Tomorrow

On August 27 at 11 am, President Bill Flanagan, Provost Steven Dew and Vice-President (Finance and Administration) Gitta Kulczycki hosted a town...

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Town Hall for Equity Seeking Groups on University of Alberta for Tomorrow

President Bill Flanagan, Provost Steven Dew, and Vice-President Gitta Kulczycki will be hosting a town hall to hear from equity-seeking groups...

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Call for Expressions of Interest: UAT Staff Advisory Team

We are seeking non-academic administrative and support staff members for a Staff Advisory Team to provide important feedback as we move through...

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Reflections on Service Excellence Transformation

President Bill Flanagan and Vice President (Finance and Administration) Gitta Kulczycki reflect on the Service Excellence Transformation (SET) town...

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Video: Service Excellence Transformation town hall

Watch President Bill Flanagan, Vice-president (Finance and Administration) Gitta Kulczycki, and SET Executive Lead Rob Munro's town hall on Service...

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Introducing SET & the Academic Restructuring Working Group

It is critical that we engage the entire university community in a meaningful discussion about the two major objectives in UAT: academic and...

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Presentation: U of A for Tomorrow with President-elect Bill Flanagan

Watch President-elect Bill Flanagan present his proposal for the U of A's future from the virtual town hall on June 2nd, 2020.