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ONEcard Mobile Print will replace Google Cloud Print in 2021

ONEcard Mobile Print will continue to allow you to print from your personal devices at printers across campus.

How do I print from my own device now?

You will be required to install ONEcard Mobile Print on each device. Please visit our printing and copying web page and follow the instructions for Windows, iPhone, iPad and Android devices.

Why is this changing?

Google will no longer be supporting Google Cloud Print after December 31, 2020.

When does this change come into effect?

Google Cloud Print will no longer be available at the University of Alberta after December 24th.

Has printing from campus computers changed?

No, this option remains the same. Select “Print” and enter your CCID and password to print from a campus computer. This change only affects printing from personal devices.

How to print, copy or scan documents on campus

You can print, copy or scan documents with ONEcard printers using your personal device or university computer in libraries or labs.

Where are the printers and copiers located?

Printers and copiers are located across campus. View the campus map for locations.

What does printing and photocopying cost?
  • $0.12 per side for black and white
  • $0.35 per side for colour
  • It is free to scan

Need money on your ONEcard? Make a deposit online.

How do I print from campus computers?
  1. Select Print on your document
  2. Enter your CCID and password in the popup window that appears
  3. Pick up your printing from any of our printing locations
How do I print from my iPhone?

Adjust your settings

  1. Connect to UWS
  2. Select next to the network name
  3. Select Configure DNS
  4. Change it to Manual
  5. Select Add Search Domain
  6. Enter ualberta.ca
  7. Press Save to complete the setup

Printing

  1. Open the item to print
  2. Select the Print option within your document
    You might find this by clicking the menu or share icon
  3. Tap Select Printer and choose an onecardmobilityprint
  4. Enter your CCID and password
  5. Choose the number of copies or other options and tap Print

If you can’t find the print option, check the app’s User Guide or Help section.

How do I print from my Android device?
  1. Connect to UWS
  2. Install Mobility Print from the Play Store
  3. Turn on notifications and Mobility Print Service
  4. Select ONEcardMobilityPrint
  5. Press OK
  6. To release the print, open the your job needs authentication notification and enter your CCID and password
How do I print from my Apple laptop?
  1. Go to your Settings and select Network
  2. Click Advanced
  3. Select DNS tab
  4. Click the sign under Search Domains
  5. Type in domain name ualberta.ca
  6. Return to Settings and select Printers & Scanners
  7. Click the to add the printer
  8. A popup with appear. Double click onecardmobilityprint
  9. Ensure the fields read:
    • Name: onecardmobilityprint
    • Location: pcsrv02
    • Use: Secure AirPrint
  10. Click Add
  11. Print your document using the onecardmobilityprint printer
  12. Enter your CCID and password and press OK
How do I print from my Windows laptop?
  1. Download and install the application
  2. Once installed, the application will search for the printers on the network. Select ONEcard Mobility Print and choose next
  3. Enter your CCID and Password
  4. Press Finish to complete the setup

Ensure ONEcardMobilityPrint is selected as the printer to print

How do I print in colour?

All printers are set to print in black and white by default—this will avoid any overcharge for pages with only the slightest bit of colour. But don't worry! You can manually change to colour printing by following these steps.

  1. Select Print
  2. Scroll down and select Print using system dialog... (Ctrl+Shift+P)
  3. Select Preferences
  4. Under Printing Options, where it says Xerox Black and White, choose Off (Use Document Colour)
  5. Select OK
Do I need to pick up my print job immediately?

No. Jobs are securely held for 4 hours and can be retrieved at the printer when you present your ONEcard.

How do I scan documents?

Choose Email on the printer menu to scan directly to your University of Alberta email account.

Having printer or copier problems?

Having problems with the software or machine?
Please contact the IST Helpdesk at helpdesk@ualberta.ca or 780-492-9400.

Need to request a refund?
Fill out the refund request form (login with CCID required).

Have more questions about campus printing?
Check our answers to frequently asked questions.