UWS & Internet Access
Get connected and get moving. Choose from a range of connectivity options and you’ll have instant wireless access no matter where you are at the University.
The University of Alberta has subscribed to the Alibaba Cloud Network Service for students from China to improve connectivity to UAlberta learning resources.
VPN connects you to campus resources through a remote and secure connection. Whether you're travelling or at home, connect to campus as if you never left.
Wireless Internet Access
Get connected and get moving. Whether you’re at any of our five campuses, travelling through an LRT station, or located in an Alberta Health Services (AHS) facility, choose from a range of connectivity options and you’ll have instant wireless access.
UWS is your main connection to the university’s wireless service on campus. Connect with your CCID and you'll have instant Internet access no matter what University building you’re in. UWS can also be accessed on City of Edmonton LRT platforms, and in some AHS hospital locations.
Eduroam
If you are working off campus, Eduroam provides internet access for students and staff visiting participating partner institutions around Edmonton and globally.
If you’re joining us from another university, or working away from the University of Alberta, Eduroam provides Internet access for students and staff visiting participating partner institutions globally.
Eduroam is now available at EPL! As a staff or student at the University of Alberta, you can connect to Eduroam if you are in the vicinity of an EPL branch and need secure, reliable wireless internet.
To use this service, select Eduroam from the list of available wireless networks and connect using your UAlberta email address and password.
Eduroam has a companion app for mobile phones that shows you where eduroam is available:
Off Campus Access (VPN)
VPN connects you to campus resources through a remote and secure connection. Whether you're travelling or at home, connect to campus as if you never left.
If you’re joining us from another university, or working away from the University of Alberta, Eduroam provides Internet access for students and staff visiting participating partner institutions globally.
Eduroam is now available at EPL! As a staff or student at the University of Alberta, you can connect to Eduroam if you are in the vicinity of an EPL branch and need secure, reliable wireless internet.
To use this service, select Eduroam from the list of available wireless networks and connect using your UAlberta email address and password.
Eduroam has a companion app for mobile phones that shows you where eduroam is available:
Do you need help?
IST's service experts are here for you!
Service Dashboard
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Wired Network Access
Contact IST for the following requests:
- Port / Wall Jack Installation Request
Request a new wired network port / wall jack. - Port / Wall Jack Not Working
Request support for a broken wired network port / wall jack. - Port / Wall Jack Settings (Activate, Change)
Use for when connecting a new device to a wired network port / wall jack or when the network requirements for the connected device change.