Working with Deaf and Hard of Hearing Children Webcast Series and other Rehabilitation Webcasts

These clinically relevant, highly focused sessions are delivered by experts in each respective area and are offered in a flexible distance-based format. The intent behind the webcast offerings is to deliver easily accessible continuing professional education directly to your home/work.

  • How do I register for an event?

    Step 1

    Click on the payment tab for the webcast you are interested in viewing. This will lead you to UofA payment webpage where you will be asked to enter some basic demographic information before entering your payment information.

    Once you submit payment you will be sent an automatic receipt to the email address you used to register for the event. If the receipt for payment does not show up in your inbox please check your spam folder.

    Step 2

    Once you have submitted your payment you will be emailed within 24 hours with your login information (username and password) that you will need to login to view the webcast.

    *Your username will be the email you used to register for the event.

    Step 3

    You will be sent a second email which will include a direct link to webcast or to the webcast login screen where you can enter your email and password to enter the event.

    * Always check your spam folder if the emails do not show up in your

    If you experience any issue during the registration on login process please contact sdrefs@ualberta.ca

  • What do I need to view the webcast?

    Participants will require a hi-speed internet connection and an Adobe Flash enabled device with Flash player 10.1 or higher to connect to the platform. Click here to verify if your computer has Flash Player installed. The latest version of Adobe Flash is recommended.

    A wired internet connection is recommended but a strong wireless signal, preferable 802.11N, will work. If audio and/or video is cutting out or buffering it is most likely due to an inconsistent or weak wireless signal.

    The latest versions of Internet Explorer, Firefox or Google Chrome web browsers are supported.

    Troubleshooting Tips

    If you have experience technical issues with viewing webcast here are some recommendations:

    • Try a different web browser
    • If you are having video playback issues (freezing or choppiness) do not use a wireless connection as it may delay the speed with which video transmissions occur depending on your internet service provider. If you are experiencing video playback issue please try use a hard line connection
    • Access the webcast then pause the recording and wait until the webcast has downloaded as this can alleviate video playback issues
    • To increase the volume of the webcast increase the volume directly on your computer settings volume control
  • How will I receive my certificate of attendance?

    Certificates of attendance are sent via email only upon request. Participants must email their request to sdrefs@ualberta.ca and provide their full names and the name of the online event that they attended. Only those who have registered for the session can request a certificate. For group registrations, the registrant must contact sdrefs@ualberta.ca on behalf of their group and provide the names of the participants.

  • Who should I contact if I have questions?

    If you have difficulties or if you are unable to access the web prior to the meeting, please email sdrefs@ualberta.ca.