Contact Us

University of Alberta faculty and staff are working a mix of on-campus and remotely from home. Email is the preferred and recommended contact method. All electronic communications are queued and will be responded to. To ensure the fastest possible response time, please refrain from sending multiple communications for the same topic. 

Information for Current and Prospective Students

Current students are advised to regularly monitor their UAlberta email account for communications and updates. 

Are you a current applicant? 

If you have an application in progress please communicate with us via the online application system. All communications are logged and will be responded to. If you have recently updated your application or uploaded a file, you may not see a change in the system until after an advisor reviews and updates your application. Please note that at certain times of the year we experience a high volume of incoming communications, and this may delay replies to messages or updates to applications. All electronic communications and document uploads are timestamped, and this timestamp is when an item is considered to have been received. 

Contact Information + Hours


Phone: (780) 492-7288

Monday to Friday: 9:00 AM to 4:00 PM • Closed 12:00 to 1:00 PM

Contact hours are subject to change without notice. The University of Alberta is in the Mountain Time Zone

Mailing Address

School of Library and Information Studies
Faculty of Education, College of Social Sciences and Humanities
7-104 Education North
University of Alberta
Edmonton, AB  T6G 2G5


Note for Applicants and Prospective Students: Do not send hardcopy (paper) documents to the School until after an admissions offer has been made to you. All applicants will apply online and upload electronic copies of required documents.