Accessibility Resources

We are open

We're here to support you! We may be working remotely but we're still "here" to provide you with the services that you need.

Please go to the COVID-19 (novel Coronavirus) Information page for the university's latest updates.


To support physical distancing benefits with regard to the spread of COVID-19, in-person services are currently suspended. Our staff are providing remote delivery services (via telephone, email, Google Hangout, Google Meet, etc.) during regular office hours.

  • Students may email to book remote appointments. 
  • For inquiries regarding academic accommodations for students with permanent documented disabilities and chronic physical and mental health conditions, please contact

Changes to Exam Accommodation Procedures:

Information about accommodation processes during remote delivery (including required steps and deadlines) is available. Details and deadlines for students are available here and information for instructors is available here.

Following the University of Alberta’s Discrimination, Harassment and Duty to Accommodate policy, the Office of the Dean of Students coordinates academic accommodations for prospective and current students with documented disabilities affecting mobility, vision, hearing, learning, and physical or mental health. The provision of academic accommodations helps to remove structural barriers that these students encounter in academic environments in order to facilitate equivalent learning opportunities for these students.

The Academic Success Centre administers the University of Alberta’s Duty to Accommodate procedure for students, and works with students, instructors, campus units, Faculties and departments, community and government agencies, and on and off-campus service providers to coordinate students’ disability-related accommodation needs for participation in university programs. Our practices follow federal and provincial regulations regarding post-secondary accommodations and physical and mental disabilities as legally protected grounds. It is important to note that, while the term ‘disability’ is utilized in government policies that guide our work, we employ inclusive language and practices that focus on people and diverse abilities first.


  • Inquiries about student accommodations for protected grounds other than physical and mental disabilities should be directed to the Office of the Dean of Students at
  • Inquiries about accommodations for staff and faculty should be directed to staff/faculty members' ​​Human Resources Services​​ teams.


Advisor Drop-in Times

Book an Appointment

Students registered with Accessibility Resources who need a quick appointment with an Accessibility Advisor to ask a specific question may book an appointment in the ASC Accommodation Advising Drop-ins calendar.