How to Access Services from Counselling & Clinical Services
To access CCS services, a student must first complete an Initial Consultation (IC). To book an IC, contact 780-492-5205, or visit us in 2-600 SUB during our regular business hours.
Please note that students seeking our services may be referred to other counselling clinics or treatment options as the demand for mental health services is exceptionally high throughout the academic year.
What is an Initial Consultation?
An IC involves meeting with a mental health clinician where you share your main reason for seeking help. The clinician will ask you a series of questions to better understand your concerns and use these details to help you come up with a plan for how to move forward. This may include:
- general information about coping and managing your concerns;
- available services through Counselling & Clinical Services;
- additional/other services and supports on campus;
- information/referrals to community mental health services that may be covered under your health benefits (Graduate Student Health Plan, Graduate Student Assistance Program, Undergraduate Health Plan)
An IC typically takes approximately 30 to 40 minutes.
How to prepare for your Initial Consultation
Before attending your IC, please review our handout for a description of the process. It can be helpful to write out what you want to say, questions you may have, what you have tried so far to solve your problem, and what you would like to get from your consult. You can also explore a few strategies listed in our self-help handouts, and/or review our schedule of free mental health workshops.
Students who want to attend our Drop-In Workshops only are not required to attend an IC.
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