Support and information for our community

We extend our deepest condolences to all those affected by the flight PS752 tragedy. Here you can find information about support resources, express your condolences and learn about the friends and colleagues we have lost.

Support from the Government of Canada»
Support for students»
Support for faculty and staff»
Community resources»


Support from the Government of Canada

The Government of Canada is providing consular assistance, travel document assistance, and information for all Canadians affected by the tragedy.

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Student support services

ACCESS Open Minds: Located in SUB 2-300, ACCESS Open Minds provides a drop-in space for students seeking early access to a range of mental health interventions and navigation to appropriate campus and community supports.

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ACCESS Outreach Team: Located in 289 CAB, the Team helps students navigate available services and supports and to make referrals to student services where necessary. They provide opportunities to access short-term mental health support in an informal, drop-in fashion.

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Counselling and Clinical Services: This service offers individual counselling, as well as a series of drop-in workshops on a number of topics, and online resources including an audio relaxation series.

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GSA Graduate Student Assistance Program (GSAP): All graduate students, and their partners and dependents, can access confidential counselling services on a broad range of issues as well as a wealth of health promotion programs and services. Call 780-428-7587 anytime to access services and support.

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Helping Individuals at Risk: If you are concerned that someone you know may be at risk of harming themselves, you can contact the co-ordinator at the Helping Individuals at Risk office for support and guidance.

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International Student Services: The staff in ISS are committed to helping international students adjust to life in Canada and providing support and resources for international students studying at the U of A.

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Peer Support Centre: Provided by the Students’ Union, the Peer Support Centre provides information, referrals, crisis intervention, and a completely confidential place to talk.

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Faculty and staff support services

Employee and Family Assistance Program (EFAP): This service, which includes counselling and support in dealing with traumatic events, is available 24 hours a day, 7 days a week by calling 780-428-7587. It can be accessed by all staff, faculty and eligible dependents.

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You can also access information on grieving while returning to work and supporting a co-worker who is grieving.


Community resources

Homewood Health support line: Available 24/7, Homewood Health is offering free telephone support to all Canadians affected by the Ukraine International Airlines flight PS752 tragedy. You can reach Homewood's crisis specialists at 1-833-375-0267. They are trained to help callers immediately while also serving as expert conduits to more in-depth support or community resources if required.

Alberta 211: This community phone service is available to all members of our community twenty-four hours a day / seven days a week. Dial 2-1-1 to speak with a trained professional who can assist with a range of supports and connections to community services.