Get a ONEcard

Students

University of Alberta students registered in on-campus credit courses for the Fall term are eligible for a ONEcard. Photos must be submitted and approved in advance of picking up a ONEcard. All students must present a valid government issued photo ID and their UofA ID number.

When: Monday-Friday
10 am-3 pm
*Please confirm office hours before pick up as they may change daily
Where: InfoLink ONEcard Service Centre, HUB Mall
*You MUST enter through the 9102 ground level stairwell

Masks are required in all campus buildings.

Students enrolled at the Augustana Campus can find more information here.

Faculty and staff

Most University of Alberta faculty and staff are eligible for a University of Alberta ONEcard. You must pick up your ONEcard in person and present government issued photo ID at time of issuance. Email ONEcard@ualberta.ca to confirm your eligibility.

To request a staff ONEcard:

  1. Upload your photo
  2. Receive your PHOTO APPROVED email
  3. Pick up your ONEcard (please confirm office hours before pick up as they may change daily)

Faculty and staff employed at the Augustana Campus can find more information here.

Alumni

University of Alberta Alumni may obtain a University of Alberta Alumnus ONEcard for ID purposes. Access to services must be purchased separately. Please visit the University of Alberta's Sport & Recreation and Libraries websites for information about fees and procedures for accessing these services. You must pick up your ONEcard in person and present government issued photo ID at time of issuance

Visit the Alumni and Friends website for all Alumni benefit information.

Augustana Campus alumni can find more information here.

Continuing education students

University of Alberta students who are currently registered in a diploma or certificate program through the Faculty of Extension may obtain a University of Alberta ONEcard in person at the ONEcard Office for a $15 fee. Access to services must be purchased separately. Please visit the University of Alberta's Sport & Recreation and Libraries websites for information about fees and procedures for accessing these services. You must pick up your ONEcard in person and present government issued photo ID at time of issuance.

Academic visitors

ONEcards are available to Academic Visitors. However, registration must be completed with the Academic Visitor Office prior to card issuance. After registration, you must follow the steps to request a ONEcard.

  1. Upload your photo
  2. Complete the online card request form
  3. Wait for our email on when and where to pick up your ONEcard (ONEcards are typically available for pick up in 1-2 business days)

You must pick up your ONEcard in person and present government issued photo ID at time of issuance.

For more information, contact the Academic Visitor Office.

Guests and contractors

Guests and contractors with the university may obtain a ONEcard in person for a fee of $15 after they have been assigned their 7-digit university ID number and CCID.

Access to buildings or services may be administered by the individual's department after card issuance.

Guests and contractors visiting or working at Augustana Campus can find more information here.

Cash ONEcards

A Cash ONEcard (not ID) can be purchased from the ONEcard office and can be used to make ONEcard financial transactions at vending locations that accept ONEcard cash.

Please contact our office at onecard@ualberta.ca for details.

Other

Department ID Badges

The ONEcard Office, in collaboration with Marketing and Communications, has developed a standard Departmental ID Badge for University of Alberta staff, students, and contractors. Department administrators can request badges using one of the forms available on the Forms Page.

If you require ID badges for a large group (20+) please contact the ONEcard office to make arrangements: onecard@ualberta.ca

VVC Memberships

Individuals who are not associated with the University of Alberta, but wish to use the gym facilities, may purchase a VVC Membership from the Equipment Room in the Van Vliet Centre.

What can we help you with?

Costs

Type of Card

Cost

Proximity Card Upgrade $15.00
Damaged Card Replacement - with card to exchange $15.00
Lost/Stolen Replacement Card - without card to exchange $25.00
Department ID Badge (including replacement of worn badges) $10.00

Please immediately report lost or stolen cards to the ONEcard Office online (available 24/7) or by calling (780) 492-7924 during office hours.